"Before we say anything else, I have to make it really clear. This is not the end of the story. I know the credit card system is still unreliable, you can’t see usage information and a host of other things we have on the list to fix – but every journey starts with a single step.
The Prepay landing page used to be dominated by unnecessary information. The only critical tasks for most Prepay users are checking their balance and topping up – so we’ve made these super-obvious. There’s a small amount of other useful information on the page links to other systems which are unchanged as yet"