Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




53 posts

Master Geek


#54270 16-Dec-2009 21:08
Send private message

I have a Vodafone NZ prepay SIM card in an iPhone 3G. Every few hours, my prepay balance goes down by around 5-10 cents.
I have turned off 3G, data roaming and removed the APN settings to make sure that apps like Mail aren't using any data, but still I am losing credit. I have also stopped Mail from downloading automatically.
I have TXT2000 and Free Weekends and haven't called anyone recently. I use Wi-Fi for internet on my phone.
Does anyone know why my credit is disapearing? Does anyone else have this problem??

Thanks

View this topic in a long page with up to 500 replies per page Create new topic
 1 | 2
1598 posts

Uber Geek
Inactive user


  #283236 16-Dec-2009 21:21
Send private message

Theres your first problem "removed the APN", removing it will enable a "feature" designed to "help" (cough, rip off) users by making any APN work. It is my understanding that you have to change it to something such as www.m2.net.nz (Black & White) to get it to stop working (source: http://www.geekzone.co.nz/forums.asp?forumid=76&topicid=47135).

Keep in mind the iPhone was designed to ALWAYS be online, and that it sends stuff periodically such as Diagnostics data.

--cody

5 posts

Wannabe Geek


  #283237 16-Dec-2009 21:23
Send private message

I have a Nokia 5800 and have the same problem. I surf using the wifi most nights and check the gmail etc. I turned all junk off except the ability to recieve/make calls. I lost money. I yurned the phone off for three days and didn't!!!! I have no idea what is going on. If you find out please post here so I can see if I being ripped off from vf too.

Thank you

 
 
 
 


1094 posts

Uber Geek


  #283240 16-Dec-2009 21:25
Send private message

I know 2Degrees has the ability on their website to track your usage (calls, txts, data) Does Vodafone have the same ability?

I am guessing, but I think it is probably data that is being used up. Is there any sort of data connection icon that shows up when data calls are being made from the iPhone?

Does the iPhone have an offline mode? Maybe try that and see if it still goes down (for the purpose of confirming it is the iPhone that is causing the data usage)

Maybe some other people who have iPhones can help you out more

19282 posts

Uber Geek
Inactive user


  #283264 16-Dec-2009 22:13
Send private message

KeegGeek: I have a Nokia 5800 and have the same problem. I surf using the wifi most nights and check the gmail etc. I turned all junk off except the ability to recieve/make calls. I lost money. I yurned the phone off for three days and didn't!!!! I have no idea what is going on. If you find out please post here so I can see if I being ripped off from vf too.

Thank you


vodafone is not ripping you off I have proven this many a time that the charges are valid and happy to prove it again ask cokemaster.

John

1315 posts

Uber Geek

Trusted

  #283305 17-Dec-2009 07:48
Send private message

KeegGeek: I have a Nokia 5800 and have the same problem. I surf using the wifi most nights and check the gmail etc. I turned all junk off except the ability to recieve/make calls. I lost money. I yurned the phone off for three days and didn't!!!! I have no idea what is going on. If you find out please post here so I can see if I being ripped off from vf too.

Thank you


If you're not using email then uninstall the Nokia Messaging application.

189 posts

Master Geek


  #283352 17-Dec-2009 09:58
Send private message

My partner is having the exact same issue with a Nokia E65, and she doesn't use wifi, 3G or GPRS, just texts (TXT200 and receives calls, but rarely makes any). It's been usually a couple of cents every couple of days, up to 10 cents at once in a day!

Vodafone CSRs have been hopeless via email or phone (they've been trying to fob it off) so we went to the Vodafone shop at the Sylvia Park mall in Auckland to get help. The guy there was really good. He said it was the first time he's ever seen that thing happen and couldn't see any suspicious activity from the logs when checking her mobile number. So he's logged with with their IT guys and given us his business card, as he was happy to follow it up from his side too.

We shall wait and see but so far, more impressed with the service in the shop than over the phone Wink

Jen

C4LV1N0: I have a Vodafone NZ prepay SIM card in an iPhone 3G. Every few hours, my prepay balance goes down by around 5-10 cents.
I have turned off 3G, data roaming and removed the APN settings to make sure that apps like Mail aren't using any data, but still I am losing credit. I have also stopped Mail from downloading automatically.
I have TXT2000 and Free Weekends and haven't called anyone recently. I use Wi-Fi for internet on my phone.
Does anyone know why my credit is disapearing? Does anyone else have this problem??

Thanks

BDFL - Memuneh
65598 posts

Uber Geek

Administrator
Trusted
Geekzone
Lifetime subscriber

  #283362 17-Dec-2009 10:12
Send private message

As johnr said, everything can be traced... In cokemaster's case he was complaining about constant GPRS charges when not using the Internet. What johnr found out is that cokemaster was using a Chinese import phone, with a firmware that every day connected to China Mobile to check for updates - even though there was no indication of such thing happening.

So beware. Modern handsets are little computers. They lots of things running you don't even know about.





 
 
 
 


I iz your trusted friend
5851 posts

Uber Geek

Mod Emeritus
Trusted
Lifetime subscriber

  #283365 17-Dec-2009 10:21
Send private message

I don't understand why people would get a net-enabled mobile devices and not expected it will operate with any available data connection, with or without your awareness! For goodness sake, if you don't need a net-enabled device, don't get one!!! Go back to your dumbphone and stop whining!




Internet is my backyard...

 

«Geekzone blog: Tech 'n Chips Takeaway» «Personal blog: And then...»

 

Please read the Geekzone's FUG

 


1864 posts

Uber Geek

Trusted

  #283377 17-Dec-2009 10:51
Send private message

If you've got an iPhone, wouldn't you have a data addon? Broadband lite for $10 a month for 100mb? That would solve all those little tiny data charge issues.

If you can afford an iPhone, I'm sure you can afford $10 a month for data, might as well make the most out of your sexy iphone.

19282 posts

Uber Geek
Inactive user


  #283379 17-Dec-2009 10:53
Send private message

jen1001: My partner is having the exact same issue with a Nokia E65, and she doesn't use wifi, 3G or GPRS, just texts (TXT200 and receives calls, but rarely makes any). It's been usually a couple of cents every couple of days, up to 10 cents at once in a day!

Vodafone CSRs have been hopeless via email or phone (they've been trying to fob it off) so we went to the Vodafone shop at the Sylvia Park mall in Auckland to get help. The guy there was really good. He said it was the first time he's ever seen that thing happen and couldn't see any suspicious activity from the logs when checking her mobile number. So he's logged with with their IT guys and given us his business card, as he was happy to follow it up from his side too.

We shall wait and see but so far, more impressed with the service in the shop than over the phone Wink

Jen

C4LV1N0: I have a Vodafone NZ prepay SIM card in an iPhone 3G. Every few hours, my prepay balance goes down by around 5-10 cents.
I have turned off 3G, data roaming and removed the APN settings to make sure that apps like Mail aren't using any data, but still I am losing credit. I have also stopped Mail from downloading automatically.
I have TXT2000 and Free Weekends and haven't called anyone recently. I use Wi-Fi for internet on my phone.
Does anyone know why my credit is disapearing? Does anyone else have this problem??

Thanks


Removing the APN does not stop data!


BDFL - Memuneh
65598 posts

Uber Geek

Administrator
Trusted
Geekzone
Lifetime subscriber

  #283383 17-Dec-2009 10:58
Send private message

What a friend has done is to get a standard phone, and for "apps" he got an iPod touch. He can run all those apps he wants, connected via WiFi. This way there's no "surprise" data charges on his phone.






53 posts

Master Geek


  #283385 17-Dec-2009 11:00
Send private message

I've changed the APN to www.m2.net.nz and since then, my credit has stopped disapearing.

BDFL - Memuneh
65598 posts

Uber Geek

Administrator
Trusted
Geekzone
Lifetime subscriber

  #283387 17-Dec-2009 11:02
Send private message

This proves the problem is on your handset actually using the Internet. Since this is an iPhone it could be any of the apps you have installed on your device. Also known is that Safari will continue to refresh pages behind the scenes.

To me it just shows that it's not a case of "PREPAY CREDIT DISAPEARING [sic] SLOWLY???" but "My iPhone is using mobile data and I don't know which apps are using it. But certainly not Vodafone's fault".





I iz your trusted friend
5851 posts

Uber Geek

Mod Emeritus
Trusted
Lifetime subscriber

  #283404 17-Dec-2009 11:20
Send private message

I am still using Palm Treo Pro + iPod Touch (1st Gen) and use the WMWiFiRouter to set up my own "MiFi" if I really need to use my iPod Touch on the go to get on to the Internet, otherwise I use my Palm Treo Pro and Twikini or Facebook for WM, or Opera Mobile (cringe) to get on Internet for quick short while.

I'd certainly get iPhone to combine the two into one... BUT in your case sir, you should just have what Mauricio suggested if all you want to do and connected with WiFi.

You're under-valueing the real benefit of iPhone...




Internet is my backyard...

 

«Geekzone blog: Tech 'n Chips Takeaway» «Personal blog: And then...»

 

Please read the Geekzone's FUG

 


19282 posts

Uber Geek
Inactive user


  #283408 17-Dec-2009 11:25
Send private message

C4LV1N0: I've changed the APN to www.m2.net.nz and since then, my credit has stopped disapearing.


Thank you so your phone was using data

 1 | 2
View this topic in a long page with up to 500 replies per page Create new topic



Twitter and LinkedIn »



Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Withings launches three new devices to help monitor heart health from home
Posted 13-Feb-2020 20:05


Auckland start-up Yourcar matches new car buyers with dealerships
Posted 13-Feb-2020 18:05


School gardens go high tech to teach kids the importance of technology
Posted 13-Feb-2020 11:10


Malwarebytes finds Mac threats outpace Windows for the first time
Posted 13-Feb-2020 08:01


Amazon launches Echo Show 8 in Australia and New Zealand
Posted 8-Feb-2020 20:36


Vodafone New Zealand starts two year partnership with LetsPlay.Live
Posted 28-Jan-2020 11:24


Ring launches indoor-only security camera
Posted 23-Jan-2020 17:26


New report findings will help schools implement the digital technologies curriculum content
Posted 23-Jan-2020 17:25


N4L to upgrade & support wireless internet inside schools
Posted 23-Jan-2020 17:22


Netflix releases 21 Studio Ghibli works
Posted 22-Jan-2020 11:42


Vodafone integrates eSIM into device and wearable roadmap
Posted 17-Jan-2020 09:45


Do you need this camera app? Group investigates privacy implications
Posted 16-Jan-2020 03:30


JBL launches headphones range designed for gaming
Posted 13-Jan-2020 09:59


Withings introduces ScanWatch wearable combining ECG and sleep apnea detection
Posted 9-Jan-2020 18:34


NZ Police releases public app
Posted 8-Jan-2020 11:43



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.