Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




1200 posts

Uber Geek
+1 received by user: 3

Trusted

Topic # 54567 18-Dec-2009 09:25
Send private message

Had a fellow staff member which always paid their TelstraClear phone line/internet bill for home recieve a letter from TelstraClear this morning advising that she is being moved from in arrears to in advance (pre-paid) billing.

She rang them up and you cannot opt out of it, and it's happening in this pay cycle.

I assume it's not just her which is being moved to pre-pay so I think this will catch a lot of people offguard at Christmas time, having to pay 2 months worth of phone bills at Christmas time.





Tyler - Parnell Geek - iPhone 3G - Lenovo X301 - Kaseya - Great Western Steak House, these are some of my favourite things.

Create new topic
BDFL - Memuneh
59590 posts

Uber Geek
+1 received by user: 10762

Administrator
Trusted
Geekzone
Lifetime subscriber

  Reply # 283639 18-Dec-2009 09:33
Send private message

Did your friend have already received the invoice confirming there are two months being charged?




Professional yak shaver
1599 posts

Uber Geek
+1 received by user: 8

Trusted
BitSignal
Subscriber

  Reply # 283640 18-Dec-2009 09:35
Send private message

Interesting. I've opted to signup for Telstra's ADSL2 service in North Shore about 45 days ago. The guy was very anxious to get everything signed up quickly and then told me my service would be changed from the 21st of November.

There's still no word from them. Really, really disappointed, since I've praised them to lots of customers based on previous experiences in dealing with their team.

This would surely piss me off even more.




"Roads? Where we're going, we don't need roads." - Doc Emmet Brown

 
 
 
 


I iz your trusted friend
5763 posts

Uber Geek
+1 received by user: 134

Mod Emeritus
Trusted
Lifetime subscriber

  Reply # 283656 18-Dec-2009 09:58
Send private message

Hmm unless I read my bill wrong, isn't it always been prepay? You paid ahead of the month that you'll be using, and you pay arrear for the overage charges.. ??



The above was my bill and yes, it has always been arrear... Hmm... Would like to hear from TCL to get confirmation on this matter.




Internet is my backyard...

 

«Geekzone blog: Tech 'n Chips Takeaway» «Personal blog: And then...»

 

Please read the Geekzone's FUG

 


6038 posts

Uber Geek
+1 received by user: 939

Trusted
Lifetime subscriber

  Reply # 283707 18-Dec-2009 11:50
Send private message

My latest bill, dated 26/11/09, seems to do two different things.

Big Back Yard 21/11/09 - 20/12/09
PhoneLine Basic 19/10/09 - 18/11/09

112 posts

Master Geek


  Reply # 283711 18-Dec-2009 12:07
Send private message

I have just checked my last invioce and it appears that the "fixed" charges are in advance and the variable ones for past.  So on my bill (dated 19th November) Telephone, Internet and TV are for the period 18/11 to 17/12.  Phone calls (to mobiles/tolls) and additional traffic usage is for the past...

So I am not sure if this has changed too much at all



3275 posts

Uber Geek
+1 received by user: 207

Trusted

  Reply # 283733 18-Dec-2009 13:08
Send private message

I wish they would change it and bill all those variable ones in advance too, it would make things much easier to understand on the bill with everything being charged for the same time periods!

206 posts

Master Geek
+1 received by user: 18

Subscriber

Reply # 283737 18-Dec-2009 13:15
Send private message

bazzer: I wish they would change it and bill all those variable ones in advance too


That would be a good trick! Billing for variable usage in advance? :)

6038 posts

Uber Geek
+1 received by user: 939

Trusted
Lifetime subscriber

  Reply # 283738 18-Dec-2009 13:15
Send private message

How can they charge for a variable product in advance, if it varies?

Edit: Bah! You type too fast :P

3275 posts

Uber Geek
+1 received by user: 207

Trusted

Reply # 283742 18-Dec-2009 13:21
Send private message

It might be a bit tricky, but sounds like typical TelstraClear copout. Put it in the "too hard basket".



1200 posts

Uber Geek
+1 received by user: 3

Trusted

  Reply # 284746 23-Dec-2009 00:37
Send private message


I will check the details and hopefully get the letter she recieved, sorry for no reply this discussion dropped off the front page and this months been madness. Roll on Christmas sleep!!!




Tyler - Parnell Geek - iPhone 3G - Lenovo X301 - Kaseya - Great Western Steak House, these are some of my favourite things.

Create new topic



Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Intel reimagines data centre storage with new 3D NAND SSDs
Posted 16-Feb-2018 15:21


Ground-breaking business programme begins in Hamilton
Posted 16-Feb-2018 10:18


Government to continue search for first Chief Technology Officer
Posted 12-Feb-2018 20:30


Time to take Appleā€™s iPad Pro seriously
Posted 12-Feb-2018 16:54


New Fujifilm X-A5 brings selfie features to mirrorless camera
Posted 9-Feb-2018 09:12


D-Link ANZ expands connected smart home with new HD Wi-Fi cameras
Posted 9-Feb-2018 09:01


Dragon Professional for Mac V6: Near perfect dictation
Posted 9-Feb-2018 08:26


OPPO announces R11s with claims to be the picture perfect smartphone
Posted 2-Feb-2018 13:28


Vocus Communications wins a place on the TaaS panel
Posted 26-Jan-2018 15:16


SwipedOn raises $1 million capital
Posted 26-Jan-2018 15:15


Slingshot offers unlimited gigabit fibre for under a ton
Posted 25-Jan-2018 13:51


Spark doubles down on wireless broadband
Posted 24-Jan-2018 15:44


New Zealand's IT industry in 2018 and beyond
Posted 22-Jan-2018 12:50


Introducing your new workplace headache: Gen Z
Posted 22-Jan-2018 12:45


Jucy set to introduce electric campervan fleet
Posted 22-Jan-2018 12:41



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.