Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




2915 posts

Uber Geek
+1 received by user: 414

Trusted
Subscriber

Topic # 54908 23-Dec-2009 01:13
Send private message

This relates to TNZ too, but it seems that most of the whining is at Vodafone for some reason about these things -

It seems the Commerce Commission has finally managed to prosecute a text trivia provider for something, and the company TMG is refunding all subscription payments made for their 8555 premium message number.

So, if you ended up paying these guys money, you can get a refund from http://text8555.com/refunds/.

Way to publicise the Commerce Commission decision though - it seems the midnight ads are specifically scheduled to reach as few people as possible so they don't have to give any money back.

And good luck prepay customers proving how much money you paid them.  Surely either this company or the telcos (VFNZ and TNZ) could dig this up off their own systems?  Seems a bit dumb expecting people who don't get bills to provide proof of payments to one short code.




I finally have fibre!  Had to leave the country to get it though.


Create new topic
BDFL - Memuneh
59190 posts

Uber Geek
+1 received by user: 10421

Administrator
Trusted
Geekzone
Subscriber

Reply # 284754 23-Dec-2009 06:51
Send private message

"4. Please provide proof of purchase by uploading to the below web form in one of the following formats; JPG, GIF or PDF:
a) For post paid mobile telephone subscriptions, please provide a copy of your phone bill showing the subscription amounts paid to 8555;
b) For pre paid mobile telephone subscriptions, please provide a copy of your top-up receipt or bank/credit card statement showing the subscription amounts paid to 8555."

Good luck to prepaid users getting this information. On Vodafone they will actually have to pay to get this out of the telco.




Create new topic



Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

New Zealand government to create digital advisory group
Posted 16-Dec-2017 08:47


Australia datum changes means whole country moving 1.8 metres north-east
Posted 16-Dec-2017 08:39


UAV Traffic Management Trial launching today in New Zealand
Posted 12-Dec-2017 16:06


UFB connections pass 460,000
Posted 11-Dec-2017 11:26


The Warehouse Group to adopt IBM Cloud to support digital transformation
Posted 11-Dec-2017 11:22


Dimension Data peeks into digital business 2018
Posted 11-Dec-2017 10:55


2018 Cyber Security Predictions
Posted 7-Dec-2017 14:55


Global Govtech Accelerator to drive public sector innovation in Wellington
Posted 7-Dec-2017 11:21


Stuff Pix media strategy a new direction
Posted 7-Dec-2017 09:37


Digital transformation is dead
Posted 7-Dec-2017 09:31


Fake news and cyber security
Posted 7-Dec-2017 09:27


Dimension Data New Zealand strengthens cybersecurity practice
Posted 5-Dec-2017 20:27


Epson NZ launches new Expression Premium Photo range
Posted 5-Dec-2017 20:26


Eventbrite and Twickets launch integration partnership in Australia and New Zealand
Posted 5-Dec-2017 20:23


New Fujifilm macro lens lands in New Zealand
Posted 5-Dec-2017 20:16



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.