Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


3724 posts

Uber Geek
+1 received by user: 788


Topic # 55292 28-Dec-2009 20:51
Send private message

Having heard the tailend of a couple of songs on the radio whilst listening to my Nokia 6120, I decided to download them via the VF music store. One was Return of the Mack. I wasn't aware of any other version existing, so I found it on the music store, paid $1.99, downloaded and listened...and it was nothing like the radio edit. There was no indication that the song was anything other than the version most people know, it was some long-winded extended version I guess. Another search revealed a second title with the same name - it was the exact same version.

The other song was Message to my Girl by Split Enz. This song was on the music store too. I downloaded that, started to play it, and got...some weird live version of the song (and that was the only version I could find). Again, there was absolutely zero indication that it was anything other than the radio edit, and was rather baffled as to why it was even there (it wasn't even indicated as being by ENZSO or whatever it was back in 1995).

My question is - why is there no preview of songs in the Music Store? It would have saved me time, effort and money if I could have listened to the first 30 seconds of the song before purchasing. As it is, I'm stuck with three songs that I probably won't listen to ever again, and Vodafone has $6 of mine for something I didn't really want...

I know Telecom used to have a preview option on their Music Store...can Vodafone do this too? Better still, if it's the live/extended mix/remix of something, can it be clearly notified as being as such??

I don't mean to sound whiney, but how hard can it be to have had all this sorted this out from day one when all the songs were being loaded into the system?

Create new topic
6314 posts

Uber Geek
+1 received by user: 380

Moderator
Trusted
Lifetime subscriber

  Reply # 285748 29-Dec-2009 00:42
Send private message

I download tracks from the Vodafone store frequently (using a PC, not on my mobile) and there is a preview track option on all the songs I've seen.



3724 posts

Uber Geek
+1 received by user: 788


  Reply # 285767 29-Dec-2009 07:17
Send private message

This was from my mobile. If there was a "preview" or "listen first" option available, I didn't see it.

6314 posts

Uber Geek
+1 received by user: 380

Moderator
Trusted
Lifetime subscriber

  Reply # 285802 29-Dec-2009 11:05
Send private message

quickymart: This was from my mobile. If there was a "preview" or "listen first" option available, I didn't see it.


Seems strange to have a preview option on the web, but not on the mobile web.  I think you'd be best to contact Vodafone customer support on this one.

1848 posts

Uber Geek
+1 received by user: 22

Trusted

  Reply # 285805 29-Dec-2009 11:15
Send private message

Vodafone's standard CSR's won't be able to help much, they'll just read off a screen that no preview is available for the mobile music store interface and that will be it.

19282 posts

Uber Geek
+1 received by user: 2600
Inactive user


  Reply # 285812 29-Dec-2009 11:59
Send private message

I have used the preview option a few times online

6314 posts

Uber Geek
+1 received by user: 380

Moderator
Trusted
Lifetime subscriber

  Reply # 285826 29-Dec-2009 12:57
Send private message

johnr: I have used the preview option a few times online


But is that available on the phone version of the site?



3724 posts

Uber Geek
+1 received by user: 788


  Reply # 285895 29-Dec-2009 19:04
Send private message

nate:
quickymart: This was from my mobile. If there was a "preview" or "listen first" option available, I didn't see it.


Seems strange to have a preview option on the web, but not on the mobile web.  I think you'd be best to contact Vodafone customer support on this one.


Thanks, but posting here gives much more fruitful results.



3724 posts

Uber Geek
+1 received by user: 788


  Reply # 285897 29-Dec-2009 19:05
Send private message

johnr: I have used the preview option a few times online


Computer version or phone version?

Create new topic

Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Hawaiki Transpacific cable ready-for-service
Posted 20-Jul-2018 11:29


Microsoft Dynamics 365 Business Central launches
Posted 10-Jul-2018 10:40


Spark completes first milestone in voice platform upgrade
Posted 10-Jul-2018 09:36


Microsoft ices heated developers
Posted 6-Jul-2018 20:16


PB Technologies charged for its extended warranties and warned for bait advertising
Posted 3-Jul-2018 15:45


Almost 20,000 people claim credits from Spark
Posted 29-Jun-2018 10:40


Cove sells NZ's first insurance policy via chatbot
Posted 25-Jun-2018 10:04


N4L helping TAKA Trust bridge the digital divide for Lower Hutt students
Posted 18-Jun-2018 13:08


Winners Announced for 2018 CIO Awards
Posted 18-Jun-2018 13:03


Logitech Rally sets new standard for USB-connected video conference cameras
Posted 18-Jun-2018 09:27


Russell Stanners steps down as Vodafone NZ CEO
Posted 12-Jun-2018 09:13


Intergen recognised as 2018 Microsoft Country Partner of the Year for New Zealand
Posted 12-Jun-2018 08:00


Finalists Announced For Microsoft NZ Partner Awards
Posted 6-Jun-2018 15:12


Vocus Group and Vodafone announce joint venture to accelerate fibre innovation
Posted 5-Jun-2018 10:52


Kogan.com to launch Kogan Mobile in New Zealand
Posted 4-Jun-2018 14:34



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.