Question on prepay data bundles

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cyril7

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#55724 8-Jan-2010 08:48

Hi, I am sure this has been covered before, but with prepay data, can you just take out say a one off 100Meg bundle without a recurring 100M addon already in place.

I am thinking here of the situation where someone is just a casual user and wishs to just grap 100MByte for the now and not have it recurr next month automatically.

Reading the terms and conditions its a bit hard to understand how this is handled if at all.

Cheers
Cyril

nitrotech

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#288021 8-Jan-2010 08:53

It automatically signs you up, but you just go into the website and cancel the add on then you won't get charged for the next month.

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cyril7

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#288022 8-Jan-2010 08:58

Hi yeah understood all that, but can you just take a one off topup bundle without starting the recurring add-on, or must the recurring one be in place to be able to get a topup.

Cyril

sbiddle

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#288023 8-Jan-2010 08:59

On both networks if you subscribe to an addon it's automatically reoccuring. If you sign up you need to cancel before the end of the month to stop it reoccuring.

The catch here however is that on Telecom if you use no data you won't pay anything. Telecom's 500MB offering is the best plan in the marketplace in NZ for casual data use. Sign up to this and if you use no data you pay nothing. Once you do use data it's 10c per MB up to $30 and then the next 200MB is free. If you only use 50MB in a month you'll only pay $5

On Vodafone full plan costs are deducted at the start of the month.

cyril7

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#288027 8-Jan-2010 09:04

Hi Steve, so if on voda you request a topup without having first got the addon then it will reject the request or start the addon? This is the bit I am unsure of.

Hmmmmm, that Telecom strategy sounds good might have to check that out.

Cheers
Cyril

sbiddle

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#288035 8-Jan-2010 09:14

I'm not quite sure I understand you fully.

On Vodafone you add the data plan by purchasing a data addon. The money is then immediately deducted. This then becomes an automatic reoccuring addon every month, unless you have insufficient credit to process the addon.

If you add the addon and then cancel it within the month you will not be charged for it for the following month.

There is no way to just add an addon for a month and it not automatically reoccur.

cyril7

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#288038 8-Jan-2010 09:19

Thanks that is what I was trying to work out, currently the user has a recurring bundle, but rather than having it recur only wanted to take it out on an occasional month, not all, so he is confined to have to stop it each month.

Cheers
Cyril