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107 posts

Master Geek


Topic # 56892 27-Jan-2010 20:12
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Hello

At the moment at home we have Cable boardband which is great! but we are moving to a new location and you cant get cable where we are moving to(not so great) anyway at the moment now we have 10gig a month and when we go over that they charge us for 1gig which is $2.95 which is fine,how ever with ADSL boardband thur them it says on there website:

If you use all of your allowance before the end of your billing period, another pack of the same size will automatically be allocated to ensure your broadband access is never interrupted.

Does that mean they will charge us for another 10gig or can you change it so they only charge you for 1gig just like they do with cable boardband.Because each month we go over, but only by like 3 Gig and it would cost us heaps if they keep charging us for 10Gig extra.

Hope that makes sense lol

cheers

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  Reply # 293645 27-Jan-2010 21:32
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On TelstraClear ADSL they change you for the full pack, for example if you finish on 11GB and you are using 10GB data packs you get charged for 20GB (2x 10GB).

Personally I found their data pack system annoying and it was one of the reasons I changed away from them last year.



107 posts

Master Geek


  Reply # 293667 27-Jan-2010 22:12
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Ragnor: On TelstraClear ADSL they change you for the full pack, for example if you finish on 11GB and you are using 10GB data packs you get charged for 20GB (2x 10GB).

Personally I found their data pack system annoying and it was one of the reasons I changed away from them last year.
GEE that really sucks,its going to cost me alot more than cable then,how come on cable they only charge you per 1gb no matter what your pack is, but on ADSL that charge you fot the whole pack agian?

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