I was aware that Vodafone NZ charge prepaid customers $1.00 for a call to their support desk, but it appears they also charge for receiving an email, I say receiving as I have not received a response from them !!
I emailed them with a query relating to obtaining a Tax Invoice (they are required by law to issue a Tax Invoice to any customer requesting one) as the Online Top System does not seem to offer an option to request one.
I've searched the Vodafone web site and cannot find any mention of them charging for receiving an email, can anyone confirm this is correct ?