Bestmate PXT Charges

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srob

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#57302 9-Feb-2010 08:13

The following link says that PXT to BestMate on superprepay is free yet I'm being charged 20 cents. I'm sure I wasn't getting charged when on account

Is there a difference in on account BestMate and Super prepay BestMate?

Can anybody help.

http://www.vodafone.co.nz/shop/planPrepay.jsp?plantype=mobile&billingMethod=prepay&menuKey=mnit100011

"With BestMates you can talk, TXT, PXT and video call up to 3 nominated Vodafone NZ mobile numbers from within NZ whenever you want, as much as you want, 24/7! "

Steve R

sbiddle

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#297284 9-Feb-2010 08:16

Are you definately not being charged for calls or sms to the same number?

rscole86

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#297286 9-Feb-2010 08:17

Pre-paid best mate has always excluded PXT. On account best mate, includes PXT.

I cannot view your link, but I have never seen anywhere that stated it was included for pre-paid customers.

johnr

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#297292 9-Feb-2010 08:26

I read the info on the link you provided about bestmates and it advises for supa prepay voice calls video calls and sms nothing about pxt

srob

52 posts

Master Geek
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#297299 9-Feb-2010 08:41

If you click the show details button it says,

BestMate With BestMates you can talk, TXT, PXT and video call up to 3 nominated Vodafone NZ mobile numbers from within NZ whenever you want, as much as you want, 24/7!

Steve R

johnr

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#297302 9-Feb-2010 08:53

OK now I see it

Will get that changed

srob

52 posts

Master Geek
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#297305 9-Feb-2010 09:04

Does that mean you'll get free PXT added to prepay???
Why is BestMate different on prepay than on a plan anyway.
Had assumed after being on a plan that it would be the same. Took awhile to realise I was now being charged for Pxts.

Thanks anyway.

Steve R

Lenovo

Shop now for Lenovo laptops and other devices (affiliate link).

MikeyPI

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#297320 9-Feb-2010 09:45

srob: Does that mean you'll get free PXT added to prepay???
Why is BestMate different on prepay than on a plan anyway.
Had assumed after being on a plan that it would be the same. Took awhile to realise I was now being charged for Pxts.

Thanks anyway.

Therein lies your answer.

simon14

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#297322 9-Feb-2010 09:50

It's an incentive to go on account....

That's also not the only difference; BestMate is also cheaper OA:

2 BM for $10 or 3 BM for $12 as opposed to $6 each on prepay.