Vodafone Mobile Connect Q's

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eXDee

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#57856 26-Feb-2010 21:10

Hey,
I'm interested in what the 'optimize settings' option does in VMC. The reason why i ask is i hear its not advisable to use it, and when i originally installed using the software on the device, i assume it did this. I want to revert all registry settings to win7 default if changed.

Secondly, i tried the generic ZTE dashboard, but ZTE mustve used the same team to design that as they did for the Telecom R series of phones, because vodafone managed to do a much better job on interface design (even if its a bit bloated)

Edit Note: The issue below has been fixed by using "if it isnt broken, don't fix it" (ie use the default software on the device).

I now have updated to the latest VMC from the vodafone website (just to see if it had any benefits/fixes etc)
. Currently the device is plugged into my netbook (non connected to the network) and the software is not showing in the system tray.
However the CPU usage is disgusting, im getting consistent spikes from 2% to 40%.

I just unplugged it, and MobileConnect.exe continues to use the CPU for i have no idea what - the device isnt even plugged in, what could it possibly be doing?

System restart, and MobileConnect.exe is now using 100% of cpu on startup for a minute or so, lagging the computer. Note i havent launched the software OR plugged it in yet. Once again i have no idea what its doing.

Plugging the device back in, causes it to spike again up to 100% for a short period. and connecting causes it to sit on around 20-30% CPU usage constantly.

I've never seen such inefficient software. My suggestion is do not update to this software.
Now i know why my netbook has been running slow and chewing battery faster than usual.

quickymart

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#302581 26-Feb-2010 21:23

I don't recall seeing an Optimise setting, however my version is older than yours. Downloading the newest one now...

eXDee

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#302585 26-Feb-2010 21:29

The software included on the device auto installs everything and doesn't prompt. If you actually download the software however, you get given the option. Default selection is optimize so i assume this is what it does.

Im uninstalling the updated software yet again in an attempt to fix the excessive CPU usage.

Also this knowledge base article is quite useless, it just asks you to subscribe and doesnt actually allow you to download anything?
http://help.vodafone.co.nz/app/answers/detail/a_id/4288/kw/vodafone%20mobile%20connect

edit: Found two other issues
http://www.vodafone.co.nz/mobile-data/devices-support-downloads.jsp#expander2
If you select Vodem Stick, and click Latest Downloads, theres no downloads for the Vodem Stick.

If you click the downloads tab instead, and select Vodem Stick it takes you to the Vodem page.
http://help.vodafone.co.nz/app/answers/detail/a_id/3657
This is useless because the Vodem is Huawei and therefore the software there won't work with this ZTE modem.

The updated software i used was from the vodafone global site: http://www.business.vodafone.com/site/bus/public/enuk/support/10_productsupport/usb_stick/01_vodafone/vodafone_k3765z/20_software/p_software.jsp

edit2: Reloading the software from the device appears to have fixed it. Advice to anyone else with this device is dont update the software (unless my case is an isolated incident and/or i've done something wrong)

quickymart

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#302595 26-Feb-2010 21:47

Hmm, my one works fine, so maybe I'll just leave it for now, unless there's some benefit to be had from running the latest software...John? :)

markmacm

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Wannabe Geek

#311615 26-Mar-2010 13:09

Gidday

I too am having the same issue with Vodafone Mobile Connect Lite. I am currently using v9.4.4.19931 (Lite) on Windows 7 (the full version does not work on WIN7). With the software running and not connected to the Internet it is constantly using around 50% of the CPU.

After contacting Vodafone, they advised to instal the above version. Same issue. Vodafone (different person) then told me I should take my computer to a technician as it wasn't their software that is the problem. Really?

Spoke to my techo who has Win 7 and VMC Lite. He does not have this issue. He has a much older version of VMC Lite.

Next step is to uninstall current version and instal older version and see what happens. Will keep you posted.

There is another program that I think goes hand in hand with VMC. It is bmctl.exe. Google found this - "ByteMobile Optimization Client, from ByteMobile, is an application designed to maximize data transfer speeds to mobile phones". It at times also chews up a major portion of the CPU (up to 45%). You cannot end this process via Task Manager.

You are not alone.

Mark Mac

johnr

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#311621 26-Mar-2010 13:31

I have passed this INFO onto some of the team here in the office to look over

John

Kiwipixter

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#311630 26-Mar-2010 14:27

MobileConnect.exe is a service which starts automatically, you can set it manual under Services. Its designed to start load dashboard much quicker thats about it, so you can set it to manual won't affect the dashboard functionally.

The Optimise option modifies the TCP settings in the registry for optimised data transfer for 3G wireless networks. It also replaced some TCP dlls as well, but i can't confirm this. I have used VMC since GPRS days and i have always not used this option as i don't like apps that modifies system registry settings and files.
I usually describe VMC as bloatware because its so bloated for such simple functions, i.e. connect/disconnect from 3G network.

Cheers.

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Kiwipixter

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#311634 26-Mar-2010 14:35

oh i forgot to add you can download the VMC IT Manager's guide for custom installations if you don't mind getting a bit technical.

http://www.business.vodafone.com/site/bus/public/enuk/support/10_productsupport/50_managing_vmc/supp...

David79

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#311645 26-Mar-2010 15:10

Hi Exdee,
I have tried a couple of different versions of VMC on different machines, but never came across this issue

I would really suggest reducing the process priority to the lowest under windows task manager.

If that doesn't help, try to kill the process using the command line and monitor the CPU usage activity afterwards.

I would also recommend running debug view to clarify whats happening in the back ground, that can be downloaded from Microsoft tech website.

The Optimise option while installation is basically to modify TCP settings in the registry for optimised data transfer which has nothing to do with your high CPU usage reading.

CPU XX field indicate the percentage usage per process per the dedicated allocated Processing given to that specific process, where CPU usage is the overall usage per all processes.