Vodafone favouring PREPAY, why???

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simon14

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#58623 16-Mar-2010 10:41

There is currently a promotion running to talk for 60 mins for only $2 to specified international destinations - this is available for prepay and on account.

There is also another promotion running for people who make shorter calls, but it's only available on prepay. WHY not include OA?

http://www.vodafone.co.nz/international-calling/

Compare these rates: (mobile to mobile & mobile to landline)

Calls to China per minute:

ON ACCOUNT = $1.39 per minute
PREPAY = $0.10 per minute

Calls to Fiji:

ON ACCOUNT = $1.39
PREPAY = $0.40

If Vodafone can afford to charge prepay customers 10c per minute to China, imagine how much profit they are making charging $1.39 to on account?

The way i see it, if i commit to Vodafone and sign a 2 year contract, i'll get higher rates than someone who doesn't sign any contract or commit to spend any amount of money.

Really frustrates me... who thinks up these promotions?

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#307727 16-Mar-2010 10:58

simon14: There is currently a promotion running to talk for 60 mins for only $2 to specified international destinations - this is available for prepay and on account.

There is also another promotion running for people who make shorter calls, but it's only available on prepay. WHY not include OA?

Because 2degrees has not yet launched an OA option?

Samsung Note20 Ultra, on 2degrees

VFNZPaulBrislen

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#307729 16-Mar-2010 11:02

We'll have a version of this for On Account customers shortly.

Cheers

Paul

Paul Brislen
Head of Corporate Communications
Vodafone

http://forum.vodafone.co.nz

simon14

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#307730 16-Mar-2010 11:04

Wouldn't it have been smarter to launch both at the same time? Considering the brand new promo page for this states the much higher rates for OA....

VFNZPaulBrislen

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#307735 16-Mar-2010 11:11

Marketing is a mystery to me.

I like it that way.

Paul Brislen
Head of Corporate Communications
Vodafone

http://forum.vodafone.co.nz

allstarnz

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#307739 16-Mar-2010 11:22

PaulBrislen: Marketing is a mystery to me.

I like it that way.

great, i'll have to use that myself.

freitasm

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#307741 16-Mar-2010 11:26

PaulBrislen: Marketing is a mystery to me.

I like it that way.

Paul, I see you have been promoted to Head of Communications at Vodafone... After this comment of yours, how do you feel about this?

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VFNZPaulBrislen

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#307749 16-Mar-2010 11:36

I have a copy of that on my cubicle.

I have a cubicle! ZOMG!

but yes, it's absolutely true.

Paul Brislen
Head of Corporate Communications
Vodafone

http://forum.vodafone.co.nz

pwner

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2degrees

#307802 16-Mar-2010 13:27

PaulBrislen: We'll have a version of this for On Account customers shortly.

Cheers

Paul

Generally prepay and on account run on different billing platforms, obviously the prepay system is easier to update than the on account system.
or as N4 said they might not need to compete in the on account space yet.

Any posts are personal comments and not that of my employer

wtf

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#307843 16-Mar-2010 15:09

I hate to break the bad news, and this is getting a bit off topic, but "Head of Corporate Communications" is really a marketing position....:)

NonprayingMantis

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#307876 16-Mar-2010 16:35

simon14: There is currently a promotion running to talk for 60 mins for only $2 to specified international destinations - this is available for prepay and on account.

There is also another promotion running for people who make shorter calls, but it's only available on prepay. WHY not include OA?

http://www.vodafone.co.nz/international-calling/

Compare these rates: (mobile to mobile & mobile to landline)

Calls to China per minute:

ON ACCOUNT = $1.39 per minute
PREPAY = $0.10 per minute

Calls to Fiji:

ON ACCOUNT = $1.39
PREPAY = $0.40

If Vodafone can afford to charge prepay customers 10c per minute to China, imagine how much profit they are making charging $1.39 to on account?

The way i see it, if i commit to Vodafone and sign a 2 year contract, i'll get higher rates than someone who doesn't sign any contract or commit to spend any amount of money.

Really frustrates me... who thinks up these promotions?

my guess would be that people who tend to look at China calling price when weighing up what provider to use prefer to use prepay.
so a cheap price to China on prepay will be attractive to them. a cheap price to China on account will not.
therefore, drop the price on prepay calls to china to attratc that market, btu keep the price high onpostpay to get as much profit as possible out for the people who only make the occasional china call, and don't really care too much about the price.

Ham

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#307925 16-Mar-2010 18:11

Because prepay customers can up and leave as soon as something better comes along... OA can't cos they are stuck for up to 2 years.

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ahmad

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#308334 17-Mar-2010 15:31

Dear Paul,

I am often one of Vodafone's harshest critics. I make little apology for that.

I hadn't heard of this promotion until I happened upon this thread. Well done Vodafone!

*standing ovation from me*

Cheers,
Ahmad.

richms

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#308420 17-Mar-2010 18:14

So I can call overseas for a realistic price, but calling a landline in NZ is still 89c - twice or 4 times the competitions rate depending on if the magic topup is active.

Awesome way to demonstrate that you are still a blatent ripoff vodafone. Between this and the calling cards it is obvious that competition has had zero effect on your rates, and that you are just like telecom was, relying on customer lazyness to change provider keeping them with you.

Richard rich.ms

simon14

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#308451 17-Mar-2010 20:04

I agree, it's quite ridiculous that someone on prepay can call China (mobile or landline) for 10c per minute from their Vodafone mobile but the cost to call a landline or mobile in our own country is 9 times that price at 89c per minute.

It's almost..... funny.

VFNZPaulBrislen

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#308467 17-Mar-2010 20:54

Sometimes we launch products, and they're on Prepay.

Sometimes we launch products, and they're On Account.

Sometimes we launch products and they're for both but for a limited time.

Sometimes we launch products and they're for both for ever.

Sometimes we launch products that are cheaper than other products.

Can't always guarantee you'll be happy but apparently I can guarantee that someone will complain that they're on a: a different plan, b: should get it first, c: don't want it, d: want it now, e: can't understand why anyone would want it or f: all of the above.

Cheers

Paul

Paul Brislen
Head of Corporate Communications
Vodafone

http://forum.vodafone.co.nz

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