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14 posts

Geek


#58723 17-Mar-2010 21:00
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I tried to buy a WAG310G unit.   Supplier said:  "Unfortunately this product has been removed by our supplier while they deal with some issues with the current batch.  They do not know when they will receive a replacement shipment, so our only choice is to cancel your order."

Does anybody know anything about this?  What are the alternatives?

Thanks,

Rodger

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933 posts

Ultimate Geek


  #308470 17-Mar-2010 21:11
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Love to know what the issue is?????
We got one recently as a replacement from wxc and have had issues with calls not getting through and getting forwarded to a mobile at our cost. My partner got so fed up she rang telecom and now we have a land line with a new number!

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Uber Geek


  #309005 19-Mar-2010 08:55
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I had the same problem of the phones diverting to the mobile, WXC could not find anything wrong with my WAG310, in the finish I asked for it to be replaced, there was a 3 to four month waiting list so I had to buy a SPA2102 to stop it as we are in a poor coverage area with our mobiles ( I also let WXC know about every call and they removed them from my account )
We had two lines but people only ring our line 1.
I replaced the unit about 2 weeks ago and it may have happened once since then but I can not gaurentee it.
I am keepeing a very close eye on it.
I love nDSL and VOIP but I have had two WAG54GP2 and now on my second WAG310, maybe I look at an asterix appliance as they seem to be more stable.
John




I know enough to be dangerous


 
 
 
 


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WorldxChange

  #309020 19-Mar-2010 09:32
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All news to me I'm afraid




Yes I am a employee of WxC (My Profile) ... but I do have my own opinions as well Wink

             

https://www.facebook.com/wxccommunications

149 posts

Master Geek


  #309025 19-Mar-2010 09:43
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I got sent a WAG310 by xnet to replace my ailing 54G in December. First time I used it the router reset and asked for firmware. Cisco support told me there was no firmware available and xnet said they are waiting for more to come in , I call xnet every month but I am still waiting for a new 310G...

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Uber Geek


  #309030 19-Mar-2010 10:02
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Hi Mavrick,

Brian and Andrei kow about it, I think Simon also knows about it.

John




I know enough to be dangerous


266 posts

Ultimate Geek


  #309082 19-Mar-2010 12:07
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Hi SATTV,

I can see that since the device replacement there were 2 calls that were redirected to the cellphone, one on the 2nd of March and one on the 11th or march, as far as I can see both times your internet connection was online.
I started a line analyzer to see if you have any DSL resyncs which we would have missed.

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Uber Geek


  #309094 19-Mar-2010 12:52
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Thanks for that, I was sure one had hapened but was unaware of the second.
By any chance we re they both from line 1?
Thanks
John




I know enough to be dangerous


 
 
 
 


37 posts

Geek


  #312448 29-Mar-2010 15:56
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Are there any updates please?
Was this a WAG310G issue or something else?

Thinking of buying one as an all-in-one replacement device.
Cheers
ajhphd



14 posts

Geek


  #312550 29-Mar-2010 19:13
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I haven't heard anything back from the supplier I ordered from, so I am like you- just sitting tight and wondering whether to move to Xnet or not.

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WorldxChange

  #312551 29-Mar-2010 19:26
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As far as I know units are shipping, in fact putting one in myself for my In laws tonight ... as for issues no majors one that I am aware of, a minor CLI time display one but nothing that is stopping units shipping




Yes I am a employee of WxC (My Profile) ... but I do have my own opinions as well Wink

             

https://www.facebook.com/wxccommunications

19 posts

Geek


  #323963 28-Apr-2010 01:11
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any news or updates on this?

I have a new WAG310G and VFX and problems, possibly hardware/firmware related

I am about to start a new thread to see who else is experiencing similar symptons


cheers
josh

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