[WXC/VFX] Bugs in linksys WAG310G stock

Forums › Vodafone New Zealand › [WXC/VFX] Bugs in linksys WAG310G stock

rogal

14 posts

Geek

Topic # 58723 17-Mar-2010 21:00

I tried to buy a WAG310G unit. Supplier said: "Unfortunately this product has been removed by our supplier while they deal with some issues with the current batch. They do not know when they will receive a replacement shipment, so our only choice is to cancel your order."

Does anybody know anything about this? What are the alternatives?

Thanks,

Rodger

andrewcnz

899 posts

Ultimate Geek
+1 received by user: 44

Subscriber

Reply # 308470 17-Mar-2010 21:11

Love to know what the issue is?????
We got one recently as a replacement from wxc and have had issues with calls not getting through and getting forwarded to a mobile at our cost. My partner got so fed up she rang telecom and now we have a land line with a new number!

SATTV

694 posts

Ultimate Geek
+1 received by user: 188

Reply # 309005 19-Mar-2010 08:55

I had the same problem of the phones diverting to the mobile, WXC could not find anything wrong with my WAG310, in the finish I asked for it to be replaced, there was a 3 to four month waiting list so I had to buy a SPA2102 to stop it as we are in a poor coverage area with our mobiles ( I also let WXC know about every call and they removed them from my account )
We had two lines but people only ring our line 1.
I replaced the unit about 2 weeks ago and it may have happened once since then but I can not gaurentee it.
I am keepeing a very close eye on it.
I love nDSL and VOIP but I have had two WAG54GP2 and now on my second WAG310, maybe I look at an asterix appliance as they seem to be more stable.
John

I know enough to be dangerous

maverick

3594 posts

Uber Geek
+1 received by user: 79

Trusted

WorldxChange

Reply # 309020 19-Mar-2010 09:32

All news to me I'm afraid

Yes I am a employee of WxC (My Profile) ... but I do have my own opinions as well

https://www.facebook.com/wxccommunications

burtz

133 posts

Master Geek
+1 received by user: 5

Reply # 309025 19-Mar-2010 09:43

I got sent a WAG310 by xnet to replace my ailing 54G in December. First time I used it the router reset and asked for firmware. Cisco support told me there was no firmware available and xnet said they are waiting for more to come in , I call xnet every month but I am still waiting for a new 310G...

SATTV

694 posts

Ultimate Geek
+1 received by user: 188

Reply # 309030 19-Mar-2010 10:02

Hi Mavrick,

Brian and Andrei kow about it, I think Simon also knows about it.

John

I know enough to be dangerous

grudge

266 posts

Ultimate Geek
+1 received by user: 26

Reply # 309082 19-Mar-2010 12:07

Hi SATTV,

I can see that since the device replacement there were 2 calls that were redirected to the cellphone, one on the 2nd of March and one on the 11th or march, as far as I can see both times your internet connection was online.
I started a line analyzer to see if you have any DSL resyncs which we would have missed.

SATTV

694 posts

Ultimate Geek
+1 received by user: 188

Reply # 309094 19-Mar-2010 12:52

Thanks for that, I was sure one had hapened but was unaware of the second.
By any chance we re they both from line 1?
Thanks
John

I know enough to be dangerous

ajhphd

37 posts

Geek

Reply # 312448 29-Mar-2010 15:56

Are there any updates please?
Was this a WAG310G issue or something else?

Thinking of buying one as an all-in-one replacement device.
Cheers
ajhphd

rogal

14 posts

Geek

Reply # 312550 29-Mar-2010 19:13

I haven't heard anything back from the supplier I ordered from, so I am like you- just sitting tight and wondering whether to move to Xnet or not.

maverick

3594 posts

Uber Geek
+1 received by user: 79

Trusted

WorldxChange

Reply # 312551 29-Mar-2010 19:26

As far as I know units are shipping, in fact putting one in myself for my In laws tonight ... as for issues no majors one that I am aware of, a minor CLI time display one but nothing that is stopping units shipping

Yes I am a employee of WxC (My Profile) ... but I do have my own opinions as well

https://www.facebook.com/wxccommunications

denizej

19 posts

Geek

Reply # 323963 28-Apr-2010 01:11

any news or updates on this?

I have a new WAG310G and VFX and problems, possibly hardware/firmware related

I am about to start a new thread to see who else is experiencing similar symptons

cheers
josh