This is getting really annoying. Near the end of each cycle month, we invariably have a few gigs left over. So naturally, I try to make use of it.
From experience, if I'm still downloading after 11pm on the last night, I run the risk of the 11pm-12am data being shoved into the next month, since the usage logger is usually updated every hour. This is annoying as it is. However, I've gotten used to it, and this month was the same. Except this time even though I stopped downloading just after 11pm, a few hours later I've come to find that 1.6GB has been pushed into the new month! Looking at the daily usage csv, I see that this time the last period ended at 10:15pm. So all the data I used between 10:15pm and 12am (evidently 1.6GB) was counted towards the cap which starts today! This is just unacceptable. Am I supposed to stop downloading completely on the last day of the cycle incase the system decides to stop recording for the day at some arbitrary time?
I've complained about a similar issue previously, but they refused to credit the data back. Basically, to get every GB you've already paid for, you have to download up until a solid number of hours before midnight, using all of your cap, then don't use it at all until 12am (you don't want to go over, or that's $2.95 down the drain!). It's basically impossible (especially since you have to wait a few hours until the usage meter catches up so you know how much you actually have left). You're either going to waste a whole bunch of data in the old month or the new month, or waste money. TelstraClear needs to fix this.