[WXC/VFX] Another Xnet outage [2010-05-01]

Forums › One New Zealand (including Vodafone, WxC, Farmside) › [WXC/VFX] Another Xnet outage [2010-05-01]

NZCoderGuy

513 posts

Ultimate Geek

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Kiwi Dev Studios

#60738 1-May-2010 21:22

Unable to authenticate again, no issues on my line. Had this issue a few times and it's getting annoying.

When I asked them about it they tell me the gateway has fallen over and won't allow authentication to happen.

Anyone else having trouble?

--
Stephen
twitter/ NZCoderGuy / KiwiDevStudios

anthonynz

14 posts

Geek

#325670 1-May-2010 22:19

Yup, I concur, yet another outage. Useless service... I wonder if they've started using the XT network?

If anyone can recommend another ISP with good naked DSL plans please let me know!

I'll jump ship at the drop of a hat now.

robbyp

1199 posts

Uber Geek

#325684 1-May-2010 22:59

anthonynz: Yup, I concur, yet another outage. Useless service... I wonder if they've started using the XT network?

If anyone can recommend another ISP with good naked DSL plans please let me know!

I'll jump ship at the drop of a hat now.

Yes there was another outage, at least there was in the wellington region. This one hasn't been posted on their network status page. If it wasn't such a hassle to switch, I would do it yesterday.

maverick

3594 posts

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WorldxChange

#325707 2-May-2010 06:51

You will see by other threads that there was multiple ISP effecting issue that had nothing to do with individual ISP networks....so perhaps something related to a common delivery..... Wonder what that could be ?

We do not have the official notification from Telecom as of yet.

Yes I am a employee of WxC (My Profile) ... but I do have my own opinions as well

https://www.facebook.com/wxccommunications

HybridE506r

59 posts

Master Geek

#337022 1-Jun-2010 13:42

seems to be another outage of xnet broadband

maverick

3594 posts

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WorldxChange

#337024 1-Jun-2010 13:47

based on what ... as it news to me ????, sitting here working with 3 dsl boxes right now and all working fine.

Can you supply some details

DSL Status

Yes I am a employee of WxC (My Profile) ... but I do have my own opinions as well

https://www.facebook.com/wxccommunications

CYaBro

4589 posts

Uber Geek

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#337031 1-Jun-2010 14:03

Yea no problems here with internet or phones.

Opinions are my own and not the views of my employer.

maverick

3594 posts

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WorldxChange

#337032 1-Jun-2010 14:04

Update : An issue for South Island Customers, Telecom Wholesale are investigating now as it appears they dropped the UBS tunnels briefly for SI custys.

Network Status Report....
This area details any issues that are currently present on the network:

Type: unscheduled

Subject: Telecom Broadband Outage

Begin: 2010-06-01 01:20:00

End: 2010-06-01 01:40:00

Body:
We experienced an issue in the South Island region this afternoon, some Broadband customers in this region were left without service. This only lasted for a 10-20 minute period. If you are still without service please turn off your ADSL router/modem for 5 minutes and turn it back on. If you continue to have trouble please call the Helpdesk on 0800 14 9638.

Telecom Wholesale are investigating what caused the problem.

Yes I am a employee of WxC (My Profile) ... but I do have my own opinions as well

https://www.facebook.com/wxccommunications

Quic Broadband

Move to New Zealand's best fibre broadband service (affiliate link). Free setup code: R587125ERQ6VE. Note that to use Quic Broadband you must be comfortable with configuring your own router.

maverick

3594 posts

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WorldxChange

#337047 1-Jun-2010 14:35

Update:

Cause was a issue with Telecom western core fibre resulting in a loss od 10730 DSL sessions for approx 1 min.

This would have effected all ISP's using wholesales services.

Telecom still investigating root cause of issue.

Yes I am a employee of WxC (My Profile) ... but I do have my own opinions as well

https://www.facebook.com/wxccommunications