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Jub



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Topic # 60803 3-May-2010 16:09
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Nokia have released a number of firmware updates for the E72 since its release late 2009. As far as I can work out, in order to update, the Nokia Software Updater application must be used. It seems to take the phone's 'product code' into consideration during the update process. The product code on my phone, unsurprisingly, is listed as "E72 Vodafone New Zealand NZ Black V1 GV" (0591305) according to this site (http://hunajatehdas.net/nokia/firmware/en/model:E72-1). According NSU and this Nokia site, my phone is up-to-date with firmware version 021.024, with the version date 17 October 2009!

Clearly, the firmware is well out of date, but try telling the Nokia Update Software that! If you enter the generic "NEW ZEALAND QW BLACK" (0586215) product code into that Nokia site, it indicates the current firmware is 031.023.

Interestingly, the menu that appears after entering the *#0000# code also makes mention of "custom version 021.024.226.03". What? Sounds like Vodafone's interference to me to include their welcome/shut down logo et cetera. However, this Nokia site, says "Please note that your mobile service provider, operator, or carrier may not have approved the latest Nokia device software available.".

Does this all mean Vodafone branded E72s can't be updated, and how are XT E72s affected?

On another note, Telecom have been offering the E72 for a few weeks now, so why did Vodafone pull it from their site barely weeks after it went on sale?

Thanks for any feedback!

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  Reply # 326095 3-May-2010 16:15
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It isn't that hard to change the product code so you can get the latest OTA updates.

Not sure how it would affect your warranty though.

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  Reply # 326096 3-May-2010 16:18
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My understanding is the E72 ie EOL and has been discontinued by Nokia, hence Vodafone NZ getting rid of it.

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  Reply # 326102 3-May-2010 16:21
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I hate it how the space bar stops working and I have to restart the handset

John

Jub



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  Reply # 326108 3-May-2010 16:35
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@johnr

Tell me about it!



This morning the phone locked up and when I turned it off it locked again at the "Nokia" on white background. The power button had no effect, it seems it would have stayed like that indefinately had I not taken the battery out.

How would change the product code?

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  Reply # 326109 3-May-2010 16:45
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sbiddle: My understanding is the E72 ie EOL and has been discontinued by Nokia, hence Vodafone NZ getting rid of it.


Are there two or more E72 models? I've just read that some countries (Canada) are only just about to get the Nokia E72, so it can't be that discontinued. Anyone from Nokia frequent here and care to comment? We might be buying some of these and I certainly don't want to start buying something just as it goes EOL!

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  Reply # 326111 3-May-2010 16:48
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Is E72 End of line? Surely not! They have just released a white version....

http://europe.nokia.com/find-products/devices/nokia-e72/white-edition




My views (except when I am looking out their windows) are not those of my employer.

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  Reply # 326113 3-May-2010 16:54
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How would change the product code?


Link

Have a look at the link above. If you have never flashed the firmware or done something similar to a phone keep in mind you could turn it into a brick if you don't do it correctly.

It would be much easier for carriers to let their customers update to the latest firmware but that is probably on the looooong list of other things consumers would like their carriers to do.

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  Reply # 326115 3-May-2010 16:54
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Telecom just introduced it, its on Vodafone AU's site. I couldnt find it on Vodafone's UK site though. It was only made available internationaly in, what, December?

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  Reply # 326118 3-May-2010 16:57
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"Paper weight" followed by "brick" crossed my mind when it occurred to me to do something like that last week... What's Vodafone's track record with firmware? Do they approve later versions for use eventually? BTW, thanks for the link marmel.

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  Reply # 326119 3-May-2010 16:59
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I don't think Telco's do anything that doesn't involve them making money so I wouldn't hold my breath.

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  Reply # 326123 3-May-2010 17:09
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I think it's safe to say I'm not the first Nokia owner on Vodafone who's wanted to update to the latest firmware Nokia have released. Ugh, is it just a case of leaving it alone or undertaking mild hacking?

This point is too true:"I don't think Telco's do anything that doesn't involve them making money".

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  Reply # 326137 3-May-2010 18:07
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Jub: "Paper weight" followed by "brick" crossed my mind when it occurred to me to do something like that last week... What's Vodafone's track record with firmware? Do they approve later versions for use eventually? BTW, thanks for the link marmel.


No guarantees in anything but Nemesis is very easy to use.

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  Reply # 326178 3-May-2010 20:13
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As I wrote on the Vodafone forum

Each carrier approves a variant based on many specifics, the most current variant has only been available for two weeks, the testing and approval process isn't automatic and covers many variables.


Vodafone's decision to pull it from their channels is their decision, the handset is not EOL.

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  Reply # 326193 3-May-2010 21:15
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Could you clarify "most current variant has only been available for two weeks"? Is that the most current (variant of) firmware? As far as I can work out the most current is 021.024 which is the original firmware and was replaced in January.

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  Reply # 326195 3-May-2010 21:23
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Sorry I should have clarified that the most current being 031.023 has only been available globally for a couple of weeks (more like 3 now)

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