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191 posts

Master Geek
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Topic # 60814 3-May-2010 22:05
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Hi:

I am a VFX customer, and have used a Linksys SPA2102 as my ATA for over 2 years now.  The SPA2102 was hooked up to a Linksys WAG200G as my ADSL modem/router.

Recently my WAG200G had some issues (fried!) and I bought a WAG310G as a replacement.  As you're aware, the 310G has it's own phone ports built in, and I believe that in order for that be be used with my VFX account I have got to have it enabled by providing the MAC address of the device to XNET Helpdesk.  Question is that if I do that (i.e. "enabled" the phone portion of my WAG310G), would that disable my current SPA2102?

Ideally I'd just like to add the WAG310G as a 2nd ATA (i.e. having both the SPA2102 and WAG310G as "active" ATA) so that in case I do travel I can just bring the SPA2102 with me and have my phone service running, without having to bring along the WAG310G which is a much larger unit.

I'm wondering whether what I'm asking for is possible at all?

Thanks in advance!

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26601 posts

Uber Geek
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  Reply # 326216 3-May-2010 22:26
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You can only have a single device connected to a single SIP extension at any one time. If you link your account to the new device your old one will stop working.

SIP can only have a single registration at a time - if you had both connected at the same time each device the SIP proxy server would only route calls to the device that registered last. A SIP registration request is sent every 180 seconds so the proxy knows the IP address to route traffic to. There some nifty ways of getting around this limitation but they are not without their own issues.

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  Reply # 326233 4-May-2010 06:01
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You need to provide the MAC and the device model number, both are needed to provision correctly. But you can have 2 phone numbers, one on each device. I've got that setup myself. Just make it clear it is an additional device, not a replacement device. You do not accidentally loose your current number and never be able to get it back again (if you have ported your POTS number).




You can never have enough Volvos!




191 posts

Master Geek
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  Reply # 326239 4-May-2010 07:24
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Thanks Steve and Niel for your replies.

I guess I didn't quite make my ideas/intentions clear.  What I'd really like to do is to have both the SPA2102 and WAG310G "registered" with XNET/VFX so that they can be both used as my registered ATAs, but only have one of then turned on (and registered) at one time, hence phone calls will only be routed to whichever unit is turned on at that time.

I.e. when I am at home the registered ATA (with VFX) would be the WAG310G, and only use the SPA2102 when I am travelling (my WAG310G would be turned off). 

Niel - to ask for a 2nd line, would that incur an additional charge?  I don't really want to have a 2nd number (and pay the additional charges).

I am wondering if this is possible at all..?

Thanks again for all your help.



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  Reply # 326246 4-May-2010 08:04
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Your best bet would be to ask WxC or wait and see if Maverick sees this post. I'd be very surprised if they could do this and would expect that only 1 MAC address could be linked to a line at any one time.

If you want to do this your best option is to register on an Asterisk profile and configure the devices yourself.



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Master Geek
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  Reply # 326256 4-May-2010 08:45
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Thanks Steve.

Guess I'll either contact WxC or wait for a reply from Maverick...

Cheers!

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  Reply # 326264 4-May-2010 08:58
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I know exactly what your after, this is called Shared Call Apperance where 2 devices have the same number calls can originate and terminate to different devices at the same time, we do not offer that as yet i'm afraid... yes it is in our product set but is not a commercial offering at this stage.

If they were not both online at the same time , you could do something like a asterisk profile and configure both devices yourself, you would have to remember to turn off the WAG310 when moving around otherwise they would clash and registrations would over write each other so different locations would be registered evry couple of minutes would could effect your calls.




Yes I am a employee of WxC (My Profile) ... but I do have my own opinions as well Wink

             

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191 posts

Master Geek
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  Reply # 326273 4-May-2010 09:40
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Thanks Maverick.

Sound a bit complicated for me.  Really don't want to be mucking around with Asterisk profile etc.

I guess I'll just give the idea a mis and continue using the SPA2102 as my ATA - they are working fine, and now that I have the WAG310G as my ADSL router/modem with "better" QoS the calls seem to go fine.  I'll see how it goes.

Thanks everyone for your advice.

Cheers!

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