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Topic # 60938 6-May-2010 08:22
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Just a FYI the new My Vodafone is now live for postpay customers hope you find the user experience a lot better

Feed back Welcome

John

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  Reply # 327238 6-May-2010 09:37
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so far so good. Nice and slick

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  Reply # 327242 6-May-2010 09:40
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I no longer seem to able to topup my prepay. When I log in to my vodafone it goes to a page asking me to add access to accounts. When I try to add the prepay it comes up with a message;


"service unavailable
 

Sorry, the service you requested is not available at present.

Please try again later, or contact our Customer Service on 0800 800 021 or 777 free from your mobile."

My number used to be on account but is now prepay.
Appreciate any help.



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  Reply # 327244 6-May-2010 09:41
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"Just a FYI the new My Vodafone is now live for postpay customers hope you find the user experience a lot better"



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  Reply # 327246 6-May-2010 09:46
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srob: I no longer seem to able to topup my prepay. When I log in to my vodafone it goes to a page asking me to add access to accounts. When I try to add the prepay it comes up with a message;


"service unavailable
?

Sorry, the service you requested is not available at present.

Please try again later, or contact our Customer Service on 0800 800 021 or 777 free from your mobile."

My number used to be on account but is now prepay.
Appreciate any help.




The new My Vodafone is for postpay

But I know how to resolve your issue PM me your online username you log into the Vodafone site with

John

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  Reply # 327247 6-May-2010 09:46
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allstarnz: "Just a FYI the new My Vodafone is now live for postpay customers hope you find the user experience a lot better"


It worked before. Shouldn't have changed the ability to topup a prepay should it?

Baby Get Shaky!
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  Reply # 327248 6-May-2010 09:52
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Very nice John! Much faster and easier to use then the old setup. Suppose I should pay my bill while I'm logged in...

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  Reply # 327249 6-May-2010 09:52
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Well it actually looks like it works - I can finally see how much data my vodem has used on the insurance MB's.

Looks like finnaly a job well done, will have to see how it works out....

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  Reply # 327251 6-May-2010 09:53
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johnr:

The new My Vodafone is for postpay

But I know how to resolve your issue PM me your online username you log into the Vodafone site with

John



Message sent.
Thanks John

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  Reply # 327253 6-May-2010 09:53
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Is it possible to pay 2 different vodafone numbers with the same credit card?


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Vodafone

  Reply # 327257 6-May-2010 09:59

Yes, you can pay two accounts with the one credit card.

Cheers

Paul




Paul Brislen
Head of Corporate Communications
Vodafone

http://forum.vodafone.co.nz


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  Reply # 327258 6-May-2010 10:00
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a much improved and faster user experience. Thanks!




that would be an ecumenical matter



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  Reply # 327259 6-May-2010 10:00
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wreck90: Is it possible to pay 2 different vodafone numbers with the same credit card?



You can pay 5 accounts with 1 credit card this was changed along time ago

John

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  Reply # 327282 6-May-2010 10:34
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johnr:
srob: I no longer seem to able to topup my prepay. When I log in to my vodafone it goes to a page asking me to add access to accounts. When I try to add the prepay it comes up with a message;


"service unavailable
?

Sorry, the service you requested is not available at present.

Please try again later, or contact our Customer Service on 0800 800 021 or 777 free from your mobile."

My number used to be on account but is now prepay.
Appreciate any help.




The new My Vodafone is for postpay

But I know how to resolve your issue PM me your online username you log into the Vodafone site with

John


All fixed now. Thanks for your help John.

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WorldxChange

  Reply # 327306 6-May-2010 11:20
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hellaluah .... Cool, especially since my wifes phone just got suspended ...my badSealed




Yes I am a employee of WxC (My Profile) ... but I do have my own opinions as well Wink

             

https://www.facebook.com/wxccommunications

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  Reply # 327308 6-May-2010 11:24
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Awesome, looks very clean and easy to navigate.

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