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#61170 11-May-2010 11:42
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Does anyone have an 027 number that's on Vodafone and use Skype's SMS service?

I like Skype because I can send TXT's to my family overseas for cheap. It means I pay, instead of my work (it's a work mobile) but that I can get replies.

However, since I've been given this phone I can't get Skype to send the verification messages to it, thus I can't change the number Skype sends SMS's from. It's worked before with other NZ mobiles and my number in the UK.

I have a case open with Skype about it and they're working through it, but it's pretty obvious they're just working from a script and have no real idea.

I'm guessing (but I don't know because it's a work phone) that it's previously been a Telecom number ported to Vodafone. Would make sense wouldn't it, being an 027 number.

Does anyone have any suggestions as to what might be the cause, something I could tell Skype? I can't contact Vodafone NZ directly as it's on a company plan.





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  #329029 11-May-2010 17:46
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Do they just send a regular SMS? or a WAP push message of some sort?



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  #329031 11-May-2010 17:49
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It's only ever been a regular SMS. Just has a message along the lines of "Your Skype confirmation code is 123456"




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  #329445 12-May-2010 16:33
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The problem may relate to how recently the number was ported to Vodafone. I've found that it can take a while for overseas carriers to update databases that reflect the port, so international texts to a ported number may not work for a while.




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  #329447 12-May-2010 16:36
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The thing is, all other overseas texts work fine.

I get texts from my parents and Australian friends all the time.

It's only Skype.

I've had it suggested to me that it's an binary 8-bit message translation problem, but seeing as all the message is is a simple text saying "Your confirmation code is 12345" that seems unlikely.

Skype have now given up - sorry - I mean it's been passed up to their senior people to ignore.

It's really annoying, but I don't think I'll get to the bottom of it any time soon.




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