Mobile Settings Configuration FAIL

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HiJinx

253 posts

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#61338 14-May-2010 12:44

Just transferred over to Vodafone and wanted to get their WAP settings sent to me, so I navigated to the correct page and, well, see for yourself:

https://www.vodafone.co.nz/help/configure-your-mobile/index.jsp

And just in case they have fixed it by the time you're reading this, here's a screenshot.

http://screencast.com/t/NWY2OTk2MzI

What a helpful page.

Shaun Fisher - www.geekstore.co.nz

E: shaun[at]geekstore[dot]co[dot]nz
P: 0800894508 F: 0800897451

itxtme

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#330078 14-May-2010 12:49

LOL it keeps loading indefinitely, for those who cant see from the SS clearly it loads the same page inside an iframe -> inside an iframe ->inside an iframe etc.

johnr

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#330080 14-May-2010 12:53

Try this page

http://www.vodafone.co.nz/help/configure-your-mobile/

If you have a 027 number on Vodafone NZ the settings may come thru corrupted

John

HiJinx

253 posts

Ultimate Geek

Geekstore

#330083 14-May-2010 12:56

johnr: Try this page

http://www.vodafone.co.nz/help/configure-your-mobile/

If you have a 027 number on Vodafone NZ the settings may come thru corrupted

John

Doing the same thing on that page, John.

Shaun Fisher - www.geekstore.co.nz

E: shaun[at]geekstore[dot]co[dot]nz
P: 0800894508 F: 0800897451

cranz

675 posts

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#330087 14-May-2010 13:00

Thanks HiK1000716, I'll have a look in to it

The issue is occuring when you hit the page securely (i.e. https) which happens if you've logged in to My Vodafone recently.

In the mean time you could try logging out and using John's link again - that should work..

HiJinx

253 posts

Ultimate Geek

Geekstore

#330089 14-May-2010 13:01

cranz: Thanks HiK1000716, I'll have a look in to it

The issue is occuring when you hit the page securely (i.e. https) which happens if you've logged in to My Vodafone recently.

In the mean time you could try logging out and using John's link again - that should work..

Aha! Fantastic, cheers.

Shaun Fisher - www.geekstore.co.nz

E: shaun[at]geekstore[dot]co[dot]nz
P: 0800894508 F: 0800897451

johnr

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#330098 14-May-2010 13:23

Just beware if you have a 027 number on Vodafone the settings get corrupted as they are sent from overseas and travel thru the Telecom SMSC first.

John

richms

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#330397 15-May-2010 15:12

Why don't vodafone fix that issue with the configuration or at least make it unavailable for ported numbers?

Slingshot manage to send config info to a ported 027 number via vodafone ok, so its obviously doable.

Richard rich.ms

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sbiddle

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#330400 15-May-2010 15:26

richms: Why don't vodafone fix that issue with the configuration or at least make it unavailable for ported numbers?

Slingshot manage to send config info to a ported 027 number via vodafone ok, so its obviously doable.

The problem isn't necessarily Vodafone's.

Telecom don't support 8 bit binary SMS's on any of their XT SMS interconnects. You can't go to sites such as Ovi and send configuration details to a XT phone because it won't work. Likewise multipart SMS is not supported off net either and messages will be send as individul SMS messages and not as a single message.

sbiddle

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#330405 15-May-2010 15:44

Infact just as an update I tested this now and 8 bit binary SMS seems to work, at least between Vodafone and XT. Obviously this has been fixed within the last couple of months.

richms

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#330418 15-May-2010 16:36

Even if they cant fix it, they could put a note on the page that it doesnt work to stop people from trying and finding that it does not work.

Richard rich.ms

itxtme

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#330443 15-May-2010 17:56

richms: Even if they cant fix it, they could put a note on the page that it doesnt work to stop people from trying and finding that it does not work.

Agree, this drove me nuts last year until I finally tried my partners 021 sim in the phone to get the settings!!

michaelmurfy

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#330551 16-May-2010 01:20

It's sort of working with me:

Michael Murphy | https://murfy.nz
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sbiddle

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#330560 16-May-2010 07:29

michaelmurfy: It's sort of working with me:

Cranz exlained what the issue was above - it was because the OP was using https rather than http which caused the issue.