[TelstraClear] No more TelstraClear dialup?

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Regs

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Snowflake

#61964 26-May-2010 19:21

just got asked to find a replacement provider for someone on a telstraclear dialup plan. apparently they are shutting it down.

this user doesnt want to pay twice as much, or more, to get broadband - any suggestions?

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#335198 26-May-2010 19:35

I'd tell them to get over it and get broadband!

They don't want to pay for it /now/ but when they've had it for a few weeks, if you tried to put them back on dial up they'd probably try to kill you. I've seen this many times...

vinnieg

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#335200 26-May-2010 19:39

Yeah, I'd be pushing them towards say a 3GB broadband plan or similar, it's horrible, more places should really phase it out

otherwise Kiwi online dial-up for $9.95

What do they pay currently? 3gb Telecom plan is around $39.95 with slow down after yuo hit 3gb, will be faster than their dialup

Otherwise:
Slingshot starter 2GB 24.95
Tcom Basic 1GB 29.95
Slingshot everyday 5GB $29.95

I have moved across the ditch. Now residing in Melbourne as a VOIP/Video Technical Trainer/Engineer.

sbiddle

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#335210 26-May-2010 20:06

They aren't dumping dialup - I assume the customer has TCL for their phone service and is probably being moved onto a ULL line which means a phone over POTS from the exchange but VoIP from there on into the IMS core network and Broadsoft switch.

If they want dialup they will have to move away from TCL for their phoneline.

Regs

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Snowflake

#335213 26-May-2010 20:15

they'repaying about $15 a month for unlimited dialup. they may be signed up to telstra for calls. the cheapest broadband plans appear to be about twice that, and then there is the install, modem, computer upgrades etc too.

this person doesnt really do much more than email, and they prefer talking to people, rather than facebooking.... so broadband and upgrading computer isnt high on the list of priorities.

i'll take a look @ KOL dialup - that might be best option for now.

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markh14

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#335258 26-May-2010 21:47

some people can't get broadband so dialup should always be there. doesn't cost telstra much to keep dialup does it?

Behodar

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#335275 26-May-2010 22:03

Dialup, from any provider, will not work from a ULL line. This person will either need to move away from TCL or get broadband.

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Linuxluver

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#335277 26-May-2010 22:06

JAMMAN2110: I'd tell them to get over it and get broadband!

They don't want to pay for it /now/ but when they've had it for a few weeks, if you tried to put them back on dial up they'd probably try to kill you. I've seen this many times...

+1

Definitely.

Dial-up is becoming uneconomic. Expensive infrastructure and fewer people using it all the time.

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nzbnw

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#335278 26-May-2010 22:11

Regs:
i'll take a look @ KOL dialup - that might be best option for now.

If what sbiddle is saying is indeed what is happening (moving to an LLU line) then would this work? I don't think so?

nzbnw

Sam89

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#335519 27-May-2010 14:21

Not sure where you got the notion that TelstraClear is no longer selling dialup.
http://www.telstraclear.co.nz/residential/homeplan/internet/dial-up/

Also not sure where the notion that dialup wont work on an LLU line comes from. It does. From a fequency modulation perspective, there is no meaningful difference between TelstraClear's analogue phone service and Telecom's NEAX switches...

Disclosure: I work for TelstraClear in a back office function
Disclaimer: I am not commenting on behalf of TelstraClear. My comments are my own.

keewee01

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#335541 27-May-2010 15:36

I hope what Sam89 said is correct as I was recently "upgraded" which I'm picking means I am now on a LLU line. I retained my no cost (life time) ClearNet account as an emergency fall back in case Broadband dies for any considerable length of time. Then I can use it and pay as I go.

old3eyes

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#335569 27-May-2010 16:52

Sam89:
Not sure where you got the notion that TelstraClear is no longer selling dialup.
http://www.telstraclear.co.nz/residential/homeplan/internet/dial-up/

Also not sure where the notion that dialup wont work on an LLU line comes from. It does. From a fequency modulation perspective, there is no meaningful difference between TelstraClear's analogue phone service and Telecom's NEAX switches...

Disclosure: I work for TelstraClear in a back office function

Disclaimer: I am not commenting on behalf of TelstraClear. My comments are my own.

When I was on Orcon's LLU I could not use any sort of dialup. I tried one nite when we lost Internet and I got one moderate connection about of about 30 tries. My Sky STB modem was useless..

Regards,

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#335608 27-May-2010 18:52

My stepmum was told that Paradise are only supplying dialup if you have a landline with TCL now. She doesn't want/need one, so I've sourced a different e-mail address for her.

Seems unless you move your landline to TCL, they don't want your business anymore as a dialup customer (for Paradise, anyway). A shame.

sbiddle

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#335628 27-May-2010 20:00

Sam89:
Not sure where you got the notion that TelstraClear is no longer selling dialup.
http://www.telstraclear.co.nz/residential/homeplan/internet/dial-up/

Also not sure where the notion that dialup wont work on an LLU line comes from. It does. From a fequency modulation perspective, there is no meaningful difference between TelstraClear's analogue phone service and Telecom's NEAX switches...

I'd hate to ruin your day but there is a significant difference and dialup will not work reliably on a LLU connection.

Whereas all TCL phonelines where either supplied from their own Nortel switch in Wgtn/Chch or Telecom wholesale services provided from the NEAX's all new LLU plans are now delivered as POTS but are infact a VoIP service delivered from voice linecards in the ISAM back to a Broadsoft switch.

Dialup is a dead product as more and more providers move towards full NGN networks. While modem support over a perlect ulaw or alaw connection is possible the reality is that it's highly unlikely to work reliably.

PenultimateHop

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#335635 27-May-2010 20:39

sbiddle: Dialup is a dead product as more and more providers move towards full NGN networks. While modem support over a perlect ulaw or alaw connection is possible the reality is that it's highly unlikely to work reliably.

I better tell my networks that they should be more unreliable then...

Joking aside: dialup Internet is dead but there are plenty of legacy applications (not Internet) that need dialup support. This is always a consideration in telcos deploying PSTN Emulation services, and is easily achievable with a little effort. I know of several networks that are doing this today and subscribers would have no idea that they are on an NGN switch, with a DSLAM delivering the FXS interface.

insane

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2degrees

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#335666 27-May-2010 23:23

Indeed, I believe a whole host of retailers are still making use of dialup based EFTPOS terminals.

While the DSL based EFTPOS is far faster, it is by no means more reliable so dialup still has its place. Its also rather handy for those cisco out of band dial in devices used to administer remote equipment.

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