Vodafone have interesting ways of making themselves sounds "Wonderful" when they are just really a flash Facade offering unreliable Consumer-grade services.
They boast about "we have so many connections"
Many of these are in fact short-term Simcard users from overseas.
ARPU per Vodafone PrePay is made up of of these overseas callers using them for overseas calls!
Telecom are really doing a better job, they have to sell a $100 (min) phone to at least get someone onto their network, Someone coming from overseas will just opt for a $35 Simcard and use their Existing phone, really!
They Push that horrible Vodafone-LIVE! portal as their mainstay product a usless, unrealiable and overpriced service.
They butcher (force) all Wap2.0 phones to be "customised" with every second menu option linking to VLIVE! (My panasonic VS2 arrived here sane and normal but had harvey normal get the VLIVE firmware loaded in before sale, that's how far they go.)
They are always in the news for gross overcharging, and go at snails pace to get it resolved. But, dare you to pay $5 less on your bill, the'll send Baycorp after you, Bar your simcard and make your life a misery. (telecom ARE more lenient apart from the $6 late fees)
Telecom are in the news for minor things, like contracted agents using unfair sales tactics, Putting up global prepaid pricing to $1.29, then $1.35, then $1.39 after promising a small range of customers 99c peak for life via a sticker on a box, being a "monopoly" (though Woosh proved it's possible to cut the telecom ties and the rest of the greedy telco's just want it on a platter handouts)
Vodafone seems to be in the news for much more major stuff.
3g (UMTS) sucks, has Shocking in-building coverage, is diabolically slow compared to other services on offer and is so patchy it's a consumer grade gimmick to sell 3g handsets and push VLIVE.
FLAME ME!!!!!, But it's sadly true.