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Topic # 62411 6-Jun-2010 13:24
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I'm on You Choose 20 as my base plan. I tried to change my plan to allow 200 texts to any NZ network a couple of months ago. So far so good - I have You Choose 20, 200 mins anytime to Vodafone, and 200 texts to any network, plus one Bestmate, for around $40 per month (might be $45).

Or so I thought.

I checked my bill after receiving it the other day, only to find that I had been charged for calls made to Vodafone numbers in the middle of a weekday. Hang on - shouldn't these be free?

I called 777 and after getting my plan checked out it turns out that I'm not on that plan anymore. Instead I get 20 minutes to any network, 200 off-peak minutes to Vodafone and 200 texts to any network (plus the Bestmate).

This is obviously not going to work as I make lots of Vodafone to Vodafone calls during weekdays. I checked their website and it seems there isn't much in the way of plans that would work for me. I guess what I'm looking for is:

20 (preferably 30 or 60) anytime minutes to any network
200 anytime minutes to Vodafone
200 texts to any network
One Bestmate

preferred price would be around $40-$45 per month...

but this doesn't seem to be even remotely possible! It's either all the on-net calls/SMS's you can handle with very little off-net allowed, or more off-net, but at an exorbitant rate (around $100 a month for a cellphone?? Come on...)

Is this situation ever going to change, or am I basically stuffed?

By the way - in my opinions all this has nothing to do with "rewarding customer loyalty" - you can't choose what networks your friends are on, and it seems that you're penalised for calling another network!

Would MTR regulation change this situation, I wonder??

I want to stay with Vodafone, don't get me wrong. But there must be SOME plan either now or in the near future that will allow this to happen, surely??

Comments/feedback (even if you think I'm being a jerk about this) appreciated.

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  Reply # 338774 6-Jun-2010 13:33
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I'm assuming you moved to Your Time 200? This has only ever been an off-peak plan.

The reality is to get 200 minutes to any VF network during the day you'll have to pay $$ for it. The Commerce Commission see cheap on-net calling as being anti competitive , hence Talk was pulled from the market before it even made it onto On Account plans.



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  Reply # 338775 6-Jun-2010 13:35
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I would say the Starter 600 or the Mega is possibly what your looking for:

Starter 600 - $29.95 per month giving you:
30 Anytime Minutes
600 Any Network txt's
1 free bestmate
(Based on a 12mo Contract)

Mega 20 - $39.95 per month:
20 Anytime Minutes
2000 VF-VF Txt's
200 Minutes to any Vodafone Mobile
1 Free Bestmate
12mo Contract with either $60 off a new phone or 2 extra anytime minutes.

Problem with both of these plans is the 200mins are either Offpeak (as a addon) or on the Mega your stuck with the 2000 txt's, unless if this has changed since I stopped working for Vodafone.

I do however still find it amazing that after 2mo from working at Vodafone I can still remember these plans off the top of my head. Maybe my workmates were right with me spending too much time at work and never going for a holiday? hmmmm






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  Reply # 338781 6-Jun-2010 14:01
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I had Mega 20 previously (that's what I changed from) except I wanted 200 texts to any network. 2000 VF to VF were wasted on me - I barely send 100 texts in a month, and most of them were to my Bestmate. However, it seems they changed me to a sort of weird plan which doesn't have anytime minutes to Vodafone.

Starter 600 would be okay, if I could add some anytime minutes (200 maybe?) to Vodafone with it. I'll take a look. Really, I'm looking for something that isn't purely all on-net, as I have lots of friends on other networks, which I can't control.

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  Reply # 338786 6-Jun-2010 14:05
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Just be aware that you will now probably be in a term contract (since all VF personal plans have a contract period) so may incur fees if you try and change plans.

If you want off-net calls you're better off ditching Vodafone and moving to any of the MVNO's such as TelstraClear, Compass, Slingshot etc that all offer calling rates for around ~25c per minute.



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  Reply # 338787 6-Jun-2010 14:06
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No, I checked and it expired some months ago.

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