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timbosan

1726 posts

Uber Geek


#62856 16-Jun-2010 07:32
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As mentioned a couple of days ago Vodafone sent out a PDF with their latest bill stating that allowances for customers will increase, and checking the usage meter this morning I see this has happened.

However, as I am on the Ultimate Pack (which was 20GB, now 30GB) I would expect to have a 60GB allowance with my 'double data' option - Problem 1 is that I only have 50GB

Problem 2 - when going to Vodafone's pages for Internet (vodafone.co.nz/broadband) I get a blank page - I wanted to check the new allowance rules and in particular the 'double data' option, which I think is just waiting to be updated to match the new plans.

Anybody know if this is the case?

Personally I think it is fantastic to get an extra 10GB (20GB when doubled) for free, and it is more than overdue of Vodafone in the face of 100GB+ plans offered by other ISP's (I have been looking to move for this very reason, however I may now stay).

I just hope this doesn't reveal more chinks in Vodafones billing/allowance system.

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johnr
19282 posts

Uber Geek
Inactive user


  #342176 16-Jun-2010 08:24
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Don't the new data bundles start on the 1st July?

timbosan

1726 posts

Uber Geek


  #342181 16-Jun-2010 08:39
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johnr: Don't the new data bundles start on the 1st July?


As far as I know it was the 16th June, that is what the attachment in the email said, and I do have 50GB now which indicates an increase to 30GB + 20GB double data (which I assume where one of the problems are)

 
 
 
 


johnr
19282 posts

Uber Geek
Inactive user


  #342189 16-Jun-2010 08:54
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We are looking at it now can you please PM me your account INFO so we can have a look

Thanks John

Byrned
453 posts

Ultimate Geek


  #342197 16-Jun-2010 09:00
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I guess double your data is a bit like one of those "unlimited" plans

danww
13 posts

Geek


  #342242 16-Jun-2010 11:14
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@timbosan:

We've been in the process of rolling out changes to this information just this morning and some of these changes would not have gone live until after you posted.


The information should now be up-to-date.


Cheers,


Dan Willis,
Vodafone NZ Online.

GBristow
178 posts

Master Geek


  #342273 16-Jun-2010 11:56
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Huh. My total reads 60GB now. Brilliant!

timbosan

1726 posts

Uber Geek


#342280 16-Jun-2010 12:15
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GBristow: Huh. My total reads 60GB now. Brilliant!


Mine too!  Although I can only see this on the 'Check Usage' page, the dropdown for 'How Your Tracking' now seems broken, at least under IE (I cannot test Firefox or Chrome from work...)

20GB for free a month ALMOST makes it worth while staying with Vodafone ;-)

 
 
 
 


GBristow
178 posts

Master Geek


  #342313 16-Jun-2010 14:21
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timbosan: 20GB for free a month ALMOST makes it worth while staying with Vodafone ;-)


Haha, I'll definitely be sticking with them for longer now. The problem is I now have 25GB to use up in 2 days Laughing

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