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7 posts

Wannabe Geek


Topic # 64823 23-Jul-2010 14:23
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Just purchased a Patton Smartlink Micro - ATA to setup with Open VFX

Have entered the following details: (On the Telephony - Phone 1 page)




User Information
Phone Number ********           
CallerID Name ********
User Name **************
Password ●●●●●●●●●●●●●●●●●●●●
Port 5060

SIP Registration statusError: Forbidden


All details used were the settings provided by Xnet


And on the Telephony -  SIP page entered the following:

SIP Server Settings (Current Server: pan.wxnz.net : 5060 ; Domain: Belkin; Base RTP Port: )


* SIP Registration Server Address: pan.wxnz.net
(IP or FQDN)

SIP Port:
SIP Domain:
Voice Port:

* Leaving a setting blank will force the unit to use the information obtained via DHCP and/or DNS

(I left SIP Port:, SIP Domain:, Voice Port:, blank)

Send Registration Request with Expire Time: 20 (Ticked)


Send Unregistration at boot (Unticked)


Send SUBSCRIBE. (Unticked with data entry field limited to approx 50 characters) so are unable to enter the registration string provided by Xnet due to their long username/passwords??

SUBSCRIBE Server IP or FQDN(defaults to registration server):



Where have I gone wrong?

I still get the SIP Registration status Error: Forbidden

Additional details are as follows:

Router: DLINK 302-G (Previously an Xtra Telecom connection - just changed over to Xnet)
This is using the xtra firmware and on the 10.1.1.1

Wireless/Switch: Belkin N1 Vision which is on the 192.168.2.5 network.

Have the router providing internet to the Belkin and sharing/wifi etc works throughout the network on any device (so assumed this wouldn't restrict the ATA)?

Hope someone can point me in the right direction and that it is an easy solution.

Cheers

Ecks

(Edit Mod : Removed details from post - XPD)

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Uber Geek
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WorldxChange

  Reply # 355370 23-Jul-2010 14:33
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PM your details, if your getting a forbidden it will mean you have the wrong details somewhere




Yes I am a employee of WxC (My Profile) ... but I do have my own opinions as well Wink

             

https://www.facebook.com/wxccommunications

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WorldxChange

  Reply # 355371 23-Jul-2010 14:35
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opps just seen the details, plesae remove them from the post, not good to put these on a public forum




Yes I am a employee of WxC (My Profile) ... but I do have my own opinions as well Wink

             

https://www.facebook.com/wxccommunications

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WorldxChange

  Reply # 355374 23-Jul-2010 14:41
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okay, found your details..... a number of problems

Your setup is not quite right here

This is your from and to header



From: 9950xxxx<sip:9950xxxx @Belkin>
To: 9950xxxx<sip:9950xxxx @Belkin>




there is a space after your phone number and you sending to the domain @belkin


Change the domain to pan.wxnz.net and make sure therr is no space after the phone number




Yes I am a employee of WxC (My Profile) ... but I do have my own opinions as well Wink

             

https://www.facebook.com/wxccommunications



7 posts

Wannabe Geek


  Reply # 355383 23-Jul-2010 14:58
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Thanks Maverick

SIP Registration statusRegistered

Attempted making a call and receiving with no luck - now that its registered whats the next step.

Unable to edit the original post...



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Wannabe Geek


  Reply # 355389 23-Jul-2010 15:05
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Ok it took awhile to update but now working 100% on both outgoing and incoming.

Thanks

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WorldxChange

  Reply # 355415 23-Jul-2010 15:44
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No problem




Yes I am a employee of WxC (My Profile) ... but I do have my own opinions as well Wink

             

https://www.facebook.com/wxccommunications

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  Reply # 355420 23-Jul-2010 15:48
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You may want to change your registration timer as well to 180 seconds




Yes I am a employee of WxC (My Profile) ... but I do have my own opinions as well Wink

             

https://www.facebook.com/wxccommunications



7 posts

Wannabe Geek


  Reply # 356410 26-Jul-2010 11:19
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Hey Maverick

Everything was working fine on the line until they ported the number from Telecom.

Even though have received an email this morning from Xnet stating the porting was complete the line is now dead and giving the registration error - is there a setting I need to change since the porting has been complete?  My guess is it will eventually change over by itself...

Cheers

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  Reply # 356415 26-Jul-2010 11:31
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You probably need to update your phone number in your config. Since you now have a new number it needs to be updated - with a managed device WxC just generate a new config file for the device.

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  Reply # 356875 27-Jul-2010 06:41
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Looks to be okay at present, also sent you a PM




Yes I am a employee of WxC (My Profile) ... but I do have my own opinions as well Wink

             

https://www.facebook.com/wxccommunications

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