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Topic # 6549 3-Feb-2006 08:20
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The TCL traffic meter has never been reliable even since I moved from an account that used the Paradise meter to the "new" TCL meter.

The other day I got a note I had exceeded my 10G monthly allowance by 38 blocks (each block is 500MB!). This since way out of line from what I had been using so checked the spreadsheet they produce. Most of the traffic looked okay (the huge failing of the TCL meter is that it doesn't show you where your traffic went to or came from) apart from a 15 minute spike where they alleged I moved 13.7G! While I am on a 2Mb plan I can't believe it's possible to move that much traffic in 15 minutes, even an hour and anyway I for sure I wasn't doing that could possibly contribute to that traffic.

Call to the help desk - they say they will investigate but I just wonder what the outcome will be. Interested to know if other users are experiencing similar issues with the TCL meter

Thanks




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  Reply # 27827 4-Feb-2006 17:09
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Bugger, I had a big reply, but it's gone....unless moderators took it out???

Yeah I had the say thing happen. Meter was showing 7 gb all month until the 2nd to last night, then magically 3 gb appeared. Putting me over.

I got the same response, and complained they said somebody would be in contact with me before my bill comes out. I followed it up with an email (of which i have had no acknowledgement they have received).

I guess it's wait and see, and short change them by $15 dollers when the bill comes.




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  Reply # 27943 7-Feb-2006 09:52
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[Sarcasm Mode On] I'm certainly glad we don't have to rely on Telstra's usage meter to get billed, it's always down, so we never know how much usage we've used [Sarcasm Mode Off]





Previously known as psycik

NextPVR/OpenHAB: 
Gigabyte AMD A8 Brix --> Samsung LA46A650D via HDMI, NextPVR,OpenHAB with Aeotech ZWave Controller
Media:Chromecast v2, ATV4, Roku3, Raspberry PI temperature Sensors and Bluetooth LE Sensors,HDHomeRun Dual
Windows 2012 
Host (Plex Server/Crashplan): 2x2TB, 2x3TB, 1x4TB using DriveBender, Samsung 850 evo 512 GB SSD, Hyper-V Server with 1xW10, 1xW2k8, 2xUbuntu 16.04 LTS, Crashplan, NextPVR channel for Plex,NextPVR Metadata Agent and Scanner for Plex




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  Reply # 28251 12-Feb-2006 11:47
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The other week I got an e-mail saying I had used 47 more blocks than my limit! Then today I got a note (in the same billing cycle) that I had used 17 blocks over! So I have been giving usage back to them?

They should just dump the entire usage based charging. I suspect we are only one of a few countries that charges by volume and it's not as if we don't have sufficient international bandwidth




System One: Popcorn Hour A200,  PS3 SuperSlim, NPVR and Plex Server running on Gigabyte Brix (Windows 10 Pro), Sony BDP-S390 BD player, Pioneer AVR, Raspberry Pi running Kodi and Plex, Panasonic 60" 3D plasma, Google Chromecast

System Two: Popcorn Hour A200 ,  Oppo BDP-80 BluRay Player with hardware mode to be region free, Vivitek HD1080P 1080P DLP projector with 100" screen. Harman Kardon HK AVR 254 7.1 receiver, Samsung 4K player, Google Chromecast

 


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  Reply # 28279 13-Feb-2006 08:12
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Yes I think they should dump extra charging as well, their billing system is too unreliable to rely on.

What are we, I'm day 11 into this month's plan and how much data have I used, who knows, it's been down for hte 3rd month running.




Previously known as psycik

NextPVR/OpenHAB: 
Gigabyte AMD A8 Brix --> Samsung LA46A650D via HDMI, NextPVR,OpenHAB with Aeotech ZWave Controller
Media:Chromecast v2, ATV4, Roku3, Raspberry PI temperature Sensors and Bluetooth LE Sensors,HDHomeRun Dual
Windows 2012 
Host (Plex Server/Crashplan): 2x2TB, 2x3TB, 1x4TB using DriveBender, Samsung 850 evo 512 GB SSD, Hyper-V Server with 1xW10, 1xW2k8, 2xUbuntu 16.04 LTS, Crashplan, NextPVR channel for Plex,NextPVR Metadata Agent and Scanner for Plex


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