Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


danfaulknor

939 posts

Ultimate Geek

Trusted
Prodigi

#66388 18-Aug-2010 11:17
Send private message

Interesting tactic from TelstraClear here!

My neighbors (part of a split house) were with telstra clear (they just moved in).
Were told that there we no free ports in the exchange, and there was a 2-8 week wait.
But hey presto! when they (neighbors) threatened to leave TC, they suddenly had a port available.

Only problem was it was my port! TelstraClear disconnected my DSL and gave the port to my neighbor.
The even connected the new TC DSL to my pair of the line instead of the other one.

I really don't understand how a mistake like this could have been made when one pair was active, and one has been disconnected for 5+ years (according to telecom)

Thankfully the chorus tech was able to revert the change, so I have internet again (Which incidentally is how i get my income..).
I'm not sure what's going to happen next though!

Thats my rant of the day....




they/them

 

Prodigi - Optimised IT Solutions
WebOps/DevOps, Managed IT, Hosting and Internet/WAN.


Create new topic
scensation
63 posts

Master Geek


  #369212 18-Aug-2010 12:01
Send private message

What a horror. What were they thinking!     




michaelmurfy
meow
13244 posts

Uber Geek

Moderator
ID Verified
Trusted
Lifetime subscriber

  #369440 18-Aug-2010 17:25
Send private message

That's some pretty awesome customer service right there for Telstra :)




Michael Murphy | https://murfy.nz
Referral Links: Quic Broadband (use R122101E7CV7Q for free setup)

Are you happy with what you get from Geekzone? Please consider supporting us by subscribing.
Opinions are my own and not the views of my employer.


quickymart
13954 posts

Uber Geek

ID Verified

  #369482 18-Aug-2010 19:22
Send private message

I'd be looking for a little bit of compensation for a screw-up like that.



Batman
Mad Scientist
29763 posts

Uber Geek

Trusted
Lifetime subscriber

  #369528 18-Aug-2010 20:36
Send private message

LOL!!! how did you find that out! over housewarming?!

Create new topic





News and reviews »

Air New Zealand Starts AI adoption with OpenAI
Posted 24-Jul-2025 16:00


eero Pro 7 Review
Posted 23-Jul-2025 12:07


BeeStation Plus Review
Posted 21-Jul-2025 14:21


eero Unveils New Wi-Fi 7 Products in New Zealand
Posted 21-Jul-2025 00:01


WiZ Introduces HDMI Sync Box and other Light Devices
Posted 20-Jul-2025 17:32


RedShield Enhances DDoS and Bot Attack Protection
Posted 20-Jul-2025 17:26


Seagate Ships 30TB Drives
Posted 17-Jul-2025 11:24


Oclean AirPump A10 Water Flosser Review
Posted 13-Jul-2025 11:05


Samsung Galaxy Z Fold7: Raising the Bar for Smartphones
Posted 10-Jul-2025 02:01


Samsung Galaxy Z Flip7 Brings New Edge-To-Edge FlexWindow
Posted 10-Jul-2025 02:01


Epson Launches New AM-C550Z WorkForce Enterprise printer
Posted 9-Jul-2025 18:22


Samsung Releases Smart Monitor M9
Posted 9-Jul-2025 17:46


Nearly Half of Older Kiwis Still Write their Passwords on Paper
Posted 9-Jul-2025 08:42


D-Link 4G+ Cat6 Wi-Fi 6 DWR-933M Mobile Hotspot Review
Posted 1-Jul-2025 11:34


Oppo A5 Series Launches With New Levels of Durability
Posted 30-Jun-2025 10:15









Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.