Problem acessing vodafone.co.nz/ipad on iPad 3G

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wlgspotter

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#66933 25-Aug-2010 18:29

Hi:

I just recently acquired an iPad 3G, I have managed to add some value onto the 3G MicroSIM that came with my iPad.

However, when I tried to browse to vodafone.co.nz/ipad on my iPad via 3G (WiFi was turned off), I received an iPad authentication error and cannot see my account balance/usage.

Is there something wrong with the website, or a problem at my end?

On a separate note, i there any other way to check/manage my iPad MicroSIM account other than browsing it via 3G on the iPad? i.e. Can I create an account on vodafone.co.nz and manage it from there like other Mobile Broadband plans?

Thanks in advance.

johnr

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#373448 27-Aug-2010 09:33

As I understand this site will only work when accessing it over the Vodafone mobile packet swtiched network.

Just getting this checked now

John

johnr

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#373495 27-Aug-2010 10:51

Airplane Mode? on, wait 15 seconds, turn ?Airplane Mode? off then try to hit the URL again. (not my words I am the messenger)

John

wlgspotter

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#373498 27-Aug-2010 10:59

Hi John:

Yes I was trying to access it via the Vodafone Mobile Packet Switched network.

And I checked the airplane mode is not on - I turned it on and off but does not work.

johnr

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#373519 27-Aug-2010 11:55

PM me your ipad MSISDN or SIM#

John

wlgspotter

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#373529 27-Aug-2010 12:42

Thanks in advance for your help.

The iPad is with the Mrs today. I'll check again tonite and if the problem still exists then I'll PM you the details.

Cheers

Jackal101

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#379585 14-Sep-2010 10:53

Hi
not sure if you resolved this problem, I was looking at this site because I had the exact same trouble.
Vodafone site said 'problem verifying your ipad'

This was resolved by doing a rebot of the ipad - press home and power button at the same time until screen goes blank and the Apple logo reappears - the go to the vodafone site
cheers