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Topic # 6750 21-Feb-2006 09:11
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I've got several mates who've bought shiny new 3G handsets and nearly all of them are looking to get a refund because of really poor call quality (e.g. flaky audio) and frequently dropped calls.... One of my mates has a Samsung 3G handset which packed up after 3 and a half months and was told that this is a common problem with the Samsung handset - Has anyone else experienced similar problems?

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  Reply # 28942 21-Feb-2006 09:30
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The issues with poor voice quality and dropped calls should be logged with the service provider.

Good info will need to be provided where the calls dropped and what time. Not info like somewhere on Great south road near my mates place.

As for a handset dying these things happen to all makes and models. Get it looked at by the service agent, thats why they provide a 1 year warrenty.

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  Reply # 28985 21-Feb-2006 13:06
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@patdude: I find you get the best service if you turn off 3G mode (so the phone doesn't flick between 2G/3G all the time) and only enabled 3G when you need it...

NEVER!

Ok not funny. But doing this is the best way to ensure decent service in those areas where 3G coverage is a little flaky and the phone's constantly flicking between the two. It does mean you can't get a video call etc until you re-enable it.

As for phone problems, the consumer magazine I read a while ago said that SE phones had the highest rate of returns for repair, so go figure? I've owned a bunch of them and the only problem's I've had are when I've done the damage myself.




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  Reply # 28988 21-Feb-2006 13:22
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muppet:

Dude! Is that you? Love the hair...




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  Reply # 28990 21-Feb-2006 13:26
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Yes, that's me.
It's not orange at the moment, but it's been orange, blue, red, pink, green.

And that beer is James Boags Premium, the best beer in the world!





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Reply # 29257 24-Feb-2006 11:20
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muppet: Yes, that's me.
It's not orange at the moment, but it's been orange, blue, red, pink, green.

And that beer is James Boags Premium, the best beer in the world!



Thats funny cos i thought Carlsberg is "probably the best beer in the world"

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Reply # 29259 24-Feb-2006 11:29
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The best was when his (muppet) hair was green and I got a photo with his head on the pool table

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  Reply # 29277 24-Feb-2006 15:08
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mazdawill:
muppet: Yes, that's me.
It's not orange at the moment, but it's been orange, blue, red, pink, green.

And that beer is James Boags Premium, the best beer in the world!



Thats funny cos i thought Carlsberg is "probably the best beer in the world"


Pffft whatever.. its all about the Hoegaarden Blonde ;P

(SO off topic its not funny.... or is it???)

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  Reply # 29281 24-Feb-2006 15:29
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@johnr: You mean this photo?

@Jeffthechef: Like this?




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  Reply # 29582 1-Mar-2006 16:24
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muppet: @patdude:

Ok not funny. But doing this is the best way to ensure decent service in those areas where 3G coverage is a little flaky and the phone's constantly flicking between the two. It does mean you can't get a video call etc until you re-enable it.



What are you ppl talking about?

When you make a phone call with a 3G fone, you dont even use the 3g network!! u still use the 2.5g network!! you onyl use the 3g network when your making a video call or using the vodafone live 3g services!! making standard calls DOESNT use the 3g network!!!!!!!!!

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Reply # 29583 1-Mar-2006 16:33
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Wow Simon you are so wrong

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Reply # 29587 1-Mar-2006 17:05
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Simon not been too rude but you need to stop making comments you know nothing about and voice calls on the Vodafone 3G network go over the WCDMA network which is 3G.

When attached to the 3G network everything goes over the 3G air interface (WCDMA) unless you move back to 2G coverage then this is handed back to the 2G network (GSM/GPRS)

John

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  Reply # 29596 1-Mar-2006 17:56
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Are you sure? i dont notice any difference in call quality on either network

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Reply # 29599 1-Mar-2006 18:12
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This is 100% correct. Voice calls go over 3G for voice. Video calls use only the 3G IP network for call setup, and a direct CSD (64Kbps) from device to device (no 3G used here).

Handover to 2G (not 2.5G, this does't exist for voice!) is (should be) automatic if UMTS is no longer available.







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  Reply # 29600 1-Mar-2006 18:13
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You may not notice cause you are calling 2G handsets on the 2G network,

The calls would need to be 3G to 3G

But I could never be so sure about anything in my life

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Reply # 29604 1-Mar-2006 19:07
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The actual vocoder that carries the calls on 3g is excellent, currently much much better than 027 and almost landline like quality. sadly the network lets in down miserably, poor footprint and shocking penertration on the 2GHZ band.

when UMTS 900mhz comes out this should be much better but for now voda3g is a toy and 027 is a bit better but not much..

(signalling is very slow and intensive and it carries no more features than 025 except faster data througput, 025 is even better in some respects, things like caching SMS on the network is possible with 025, if on 027, your phone is full and an SMS delivery tskes place, the message dissappears.... forwever and is not delivered later. probably all the security garbage associated with it.)

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