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Topic # 68242 17-Sep-2010 12:46
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Hi

I've been a vodafone on account (GET200 / YOUCHOOSE) customer since 1998, but now I think I will change to 2 degrees.

$39 / month
120 anytime anynetwork minutes (unused carryover)
600 txts any network
+ 100 min extra / year for free for 1 year.

Is vodafone launching a similar compeditive plan, it feels such a shame to be leaving vodafone.

I'm not stuck into in a contract term and I've never had any rewards from vodafone for being a loyal customer. (Apart from a voucher text code once for a new phone, that I didn't use because I was happy with my current phone, and the discount voucher was less than the discount I would get from buying a phone online).




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  Reply # 381217 17-Sep-2010 12:50
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I higly doubt it. When have they listened to our plan suggestions before?




Bachelor of Computing Systems (2015)

 

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Late 2013 MacBook Pro with Retina Display (4GB/2.4GHz i5/128GB SSD) - HP DV6 (8GB/2.8GHz i7/120GB SSD + 750GB HDD)
iPhone 6S + (64GB/Gold/Vodafone NZ) - Xperia Z C6603 (16GB/White/Spark NZ)

Sam, Auckland 




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  Reply # 381219 17-Sep-2010 12:52
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Suggestions are different to a rival offering a really good deal, often they will bring out something to prevent people from switching companies. Just wondering if anything is on the cards, the offer from 2 degrees is only if you sign up before 31 Oct.




HTPC: Intel i3-2100 / 12GB RAM / AMD HD7750 / 480 GB SSD / 58TB Storage / MediaPortal / MadVR / Win10
AVR: Pioneer Elite SC-LX87 220W 9.2 Ch AVR
Speakers: Wharfedale Jade 7 Fronts / Jade 2c Center / Jade 5 Rears
Subs: iNuke 3000dsp 3000W proamp with 4x 15" JBL Sealed Subs
Display: Samsung 60" UA60H6400 LCD TV
Accessories: Gefen HDMI Detective with splitter


 
 
 
 


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  Reply # 381220 17-Sep-2010 12:52
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I would love it if they added the minutes rollover to my plan!

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  Reply # 381280 17-Sep-2010 14:28
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mattRSK: I would love it if they added the minutes rollover to my plan!


Don't hold your breath!  I suspect their software doesn't support this and even if it does they will want to do substantial testing before switching it on.

They will only react to the 2 Degrees offer if it is causing them pain.  Don't forget Vodafone won't want to do anything to reduce their revenue from existing customers.

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  Reply # 381282 17-Sep-2010 14:33
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graemeh:
mattRSK: I would love it if they added the minutes rollover to my plan!


Don't hold your breath!  I suspect their software doesn't support this and even if it does they will want to do substantial testing before switching it on.


They will only react to the 2 Degrees offer if it is causing them pain.  Don't forget Vodafone won't want to do anything to reduce their revenue from existing customers.


I think that also applies to Telecom as well.. Just hope that 2Ds owners don't decide to sell out to the likes of  TelstraClear..




Regards,

Old3eyes


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  Reply # 381290 17-Sep-2010 14:40
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old3eyes:
graemeh:
mattRSK: I would love it if they added the minutes rollover to my plan!


Don't hold your breath!  I suspect their software doesn't support this and even if it does they will want to do substantial testing before switching it on.


They will only react to the 2 Degrees offer if it is causing them pain.  Don't forget Vodafone won't want to do anything to reduce their revenue from existing customers.


I think that also applies to Telecom as well.. Just hope that 2Ds owners don't decide to sell out to the likes of  TelstraClear..


Don't even suggest such a thing!  I've already been through the pain of being a Saturn customer sold to Telstra and a Clear customer sold to Telstra, I don't want it to hapen again.

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  Reply # 381292 17-Sep-2010 14:45
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I can't comment on whether we will be offering any new services to compete with 2D's current offers as I am not aware of whats coming.

I would however comment that we are constantly reviewing the offers which we have on the market to ensure they try and stay competitive, the Blackberry plans have been reviewed and increased not so long ago.. so it does happen :)




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  Reply # 381307 17-Sep-2010 15:06
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AHA! Big Dave. The new John...only prettier.

I must admit...it does appear that you (VFNZ) are listening more often theses days, but I think one of the dvantages the others have is that they are somewhat smaller and not constrained by International Parent Company rules and regs that would otherwise prevent them from offering "zany" deals.

In essence, they will always be able to either react faster or release a new deal first, as they are not constrained by the same level of red tape.




Handsome Dan Has Spoken.

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  Reply # 381353 17-Sep-2010 16:39
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I think that every company suffers growing pains when they are doing the right thing for them to grow, new company's are able to start and offer some of these zany deals but they may or may not have the staying power once they are actually established.

I also think though that being the cheap isn't always what people want, don't get me wrong some people will follow the price over all else, and trying to keep a customer on price alone wont work.

I have worked for 2 large Telco's and in both case's at the time we have not seen to be the cheapest, to me I'd rather be the telco known for experience/innovation but also that trys to look after its customers along the way.

That being said you can't please everybody, no matter how hard you try :)




My views are mine and don't necessarily reflect that of my employer.

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