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Topic # 68720 27-Sep-2010 09:47
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Just announced:


Vodafone SIMple plans get even better

In August, Vodafone launched the new SIMple On Account mobile plans, giving customers the freedom of a one month term, or 50% more minutes on a 12 month term.

From today, Vodafone is putting even more value in these plans, - increasing the extra minutes offered to customers signing up to a 12 month SIMple plan from 50% to 100%!

As an added bonus, customers who sign up by the end of October get free Vodafone Weekends for the next 12 months – unlimited calling and TXTing to Vodafone New Zealand mobiles from midnight Friday to midnight Sunday every weekend

The thousands of customers who have already signed up for a SIMple plan won’t miss out – they get upgraded automatically.

Vodafone’s GM of consumer marketing, Kursten Shalfoon, says the SIMple plans have been hugely popular with customers.

“Customers are loving the ability to get the value of being on account with the flexibility of contract terms to suit their needs. At Vodafone we believe in giving customers the power, so now they have the choice to go with one month, one year or two years.”

Shalfoon says this month Vodafone has delivered some tremendous new products and services that give customers more value than ever before.

“We’ve just launched bonuses for Prepay customers each time they topup, dropped the price of data roaming in Australia to be the lowest in the land, we’ve introduced new international TXTing bundles that let customers TXT their mates overseas more often, we’ve halved the price of mobile broadband for six months and now we’re doubling the number of minutes customers get with SIMple.”

Customers who sign up month by month will also get the free Vodafone Weekends offer. More details can be found at www.vodafone.co.nz/simple





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  Reply # 384783 27-Sep-2010 10:12
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It sounds like they've completely missed the point. One of the biggest drawcards with the 2 Degrees offering is that you don't have to sign up for a fixed term in order to get a good deal.

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  Reply # 384813 27-Sep-2010 10:49
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For that 100 minutes thing on pre-pay, is that only for the weekend after you topup, the weekends in the next month or until all the minutes are used?




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  Reply # 384814 27-Sep-2010 10:50
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Oh sorry just read bottom of page:
"*Top Up Bonus minutes will reset with each top up of $20 or more, and cannot not be accumulated or rolled over if they are not used over the following 4 weekends. If you top up on a weekend day this will be your first day of your bonus calling minutes."




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  Reply # 384816 27-Sep-2010 10:54
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Nice to see Vodafone responding to the competition from 2degrees. Now where's the response from Telecom?

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  Reply # 384824 27-Sep-2010 11:05
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I think theres still a whole lot of improvement to go though. 2degree's minutes are to any network, any time. Vodafones ones a fairly restricted




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  Reply # 384855 27-Sep-2010 11:50
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tardtasticx: I think theres still a whole lot of improvement to go though. 2degree's minutes are to any network, any time. Vodafones ones a fairly restricted


The VF -> VF call and TXTs are the only thing to keep users from leaving VF now. If the txt2000 is not only VF to VF i've been left VF for ages. I just don't want to cost my friends 20c to text me back or they just refuse to text me back after I left VF.

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  Reply # 384868 27-Sep-2010 12:07
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Hibino:
tardtasticx: I think theres still a whole lot of improvement to go though. 2degree's minutes are to any network, any time. Vodafones ones a fairly restricted


The VF -> VF call and TXTs are the only thing to keep users from leaving VF now. If the txt2000 is not only VF to VF i've been left VF for ages. I just don't want to cost my friends 20c to text me back or they just refuse to text me back after I left VF.
yeh I'd have signed up for that 2degrees thing otherwise




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  Reply # 384918 27-Sep-2010 13:15
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Why have both Talker and Txter plans now when they have the same number of minutes but one comes with 600 TXT's and the other has none?


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  Reply # 385936 29-Sep-2010 16:41
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sbiddle: Why have both Talker and Txter plans now when they have the same number of minutes but one comes with 600 TXT's and the other has none?



I asked the same question on Twitter, but both ^PB and ^ME seems clueless about this.  I think anyone signed a 12 month SIMple Talker before last week will be so pi**ed off.  

What's the point of selling the talker plan (at least before 30 Oct) since it is just an inferior product.

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  Reply # 385940 29-Sep-2010 16:48
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What about those of us who signed up for 24 Months on the Texter60 plan? We pay the same amount per month as the SIMple plans yet we're now getting less and less.

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  Reply # 385943 29-Sep-2010 16:53
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kingjj: What about those of us who signed up for 24 Months on the Texter60 plan? We pay the same amount per month as the SIMple plans yet we're now getting less and less.


If you are not happy, ring and talk to them. Most of the time they will help.

I expressed my concern and they waved my termination fees for my old contract and I was put onto the new Simple Txt120 12mths. 

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  Reply # 385998 29-Sep-2010 19:07
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Rather than improve existing plans and shift customers, they've created new plans that offer better value but they don't migrate customers. That way they get more money out of people who don't actively maintain their plan.

I was paying $120+ per month for a few years, on an old plan. When my last contract expired I changed to a newer plan that's dropped my bill to about $60 per month. I probably paid an extra $1000 that I didn't need to, because of my lazyness and because they don't look out for their customers. No wonder people have moved to 2degrees. I'd consider it if I could take my Vodafone 0800 number with me.

I'm on talker 60, paying $40 per month for 60 any time minutes, plus $13 for 600 txts. I can change to the SIMple Txter and get the same thing for $40 now.

Well... I tried changing my plan. Customer service can't do it, you have to talk to the sales department. I don't want sales, I want service. Anyway... apparently the sales department's too busy right now, and they asked me to call back later or tomorrow. That's a good way to discourage people from changing to your new, better value plans. Nice one Vodafone.




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  Reply # 386003 29-Sep-2010 19:19
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timmmay:  I'd consider it if I could take my Vodafone 0800 number with me.



I went to 2degrees for a while and now at slingshot for mobile services. I have a Vodafone 0800 number that links to my mobile number and it still works and they still send me bills.

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  Reply # 386009 29-Sep-2010 19:23
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Interesting, thanks Andrew. 2degrees is definitely better value, though I don't even use 60 minutes so I wouldn't actually save any money by switching to 2degrees monthly. I prefer contract to prepay.

I did manage to get through to Vodafone sales, and the SIMple plan will kick in next week.




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Reply # 386274 30-Sep-2010 11:47
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Not exactly a difficult choice, 

$39 per month with 2degrees for 220mins and 600 texts to any number (no contract),

or if you prefer

$59.95 per month with Vodafone for 240mins and 600 texts (12 month contract). Yes you do get a bestmate and free weekends, but thats a very pricy addition for $20 more, a 12 month contract and no rollover minutes.


Come on Vodafone, if you think that your response is satisfactory, you are destined to lose many more customers to your competition! 

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