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Topic # 6884 2-Mar-2006 11:27
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From April 1st Telstra Aus will charge $299 to connect a new home phone. Even pensioners will have to pay $194

What is it here? $48.99 if no wiring it required.


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Reply # 29656 2-Mar-2006 16:34
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Talking about Telecom new connections, I was recently forced to get a landline to get ADSL (not the point nor the issue discussed here) and got sent a nice cordless phone as well as a three month trial for the call-track function as part of the student promotion.

And the line was connected in a timely manner as well - a couple of hours after I made the call from a payphone.

While I don't agree on many things that companies do here in NZ, the service was really good.

Now on topic, I think that $194 is a bit steep myself.... $299 is overboard. I wonder how they can justify the prices.




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Reply # 29660 2-Mar-2006 17:47
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They justify it because they are down $1.2b in landline revenue and this is one of the only charges they can increase which is not 'fixed' by the ACCC.

Good to hear of your good experience with a Telecom landline cokemaster

BTW - are you now a zero-cokemaster? I tried it but didn't like the taste - give me the sugar!

 
 
 
 


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Reply # 29697 2-Mar-2006 21:24
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Jama: BTW - are you now a zero-cokemaster? I tried it but didn't like the taste - give me the sugar!

Topic to discuss coke zero / sprite zero etc




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Reply # 29735 3-Mar-2006 08:52
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According to Unwired Australians pay the second highest average costs per year (in the whole world not just the OECD) for a landline. Second only to Hungary.

Again, we get a distorted media view in NZ

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Reply # 29736 3-Mar-2006 08:56
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i don't think we got any view in the media.. did i miss it?
I saw that campbell fella attempt to rip into theresa, but he ran outa time..

and really, he was asking the wrong person..

if one more person says the U word, my head will asplode!

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Reply # 29737 3-Mar-2006 08:59
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Unwired?




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Reply # 29738 3-Mar-2006 09:01
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$299!? That is insane!

I have no issues with Telecom NZ’s pricing when you look at pricing like that!

I think it is far that I give Telecom a compliment,

I am moving houses in 2 weeks, and rung telecom to get a new phone connected (I only use mobile at the moment) I only had to wait a few mins before the call was answered, the lady then promptly arranged a connection, told me my new phone number, and arranged a new ADSL connection for me.

All up 15 mins on the phone, free DSL connection, Free Modem and about $49.00 to activate my line. I can not complain here!

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Reply # 29741 3-Mar-2006 10:30
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Moved house in December.
Worked for a Telecom partner at the time.
G/F works directly for Telecom too (guess what we try not to talk about at night...).

Moved 7 houses up the road, and across it. Same exchange, same cabinet.

Jetstream, homeline, Sky all "billing" through Telecom, gave them 3 weeks notice of move date, and specifically mentioned all the services we have. Moving day, nothing happend. Phoned and enquired, was told "uhhh dunno what happened there, real sorry, it will all be on in ten days for you".

'nuff said.




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Reply # 29743 3-Mar-2006 11:05
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Back to Jama's original post, how does Telstra's connection prices compare with their competitors' prices?

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Reply # 29776 3-Mar-2006 21:09
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ARGHH! $299,
I just got
(AD)SKY INSTALLED FOR JUST $49 + 2 months access free + Movies 2 months free (AD/) (was $199)

So these "connection fees" are just another tax. it costs them noting really to "turn on" a line. it's all computers now that just activate a your line on a digital switch.

Telstra are Wan@#ers totally.. Telecom are pure angels compared,,, go read some forums there and you'll be buying an 027 as fast as you can.

I used Digiplus in Australia, very very nice service. I think they are a Chinese company?

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Reply # 31258 22-Mar-2006 08:44
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Jama: According to Unwired Australians pay the second highest average costs per year (in the whole world not just the OECD) for a landline. Second only to Hungary.

Again, we get a distorted media view in NZ


I'd be very interested to see your reference to for this...




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Reply # 31265 22-Mar-2006 10:12
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juha:
Jama: According to Unwired Australians pay the second highest average costs per year (in the whole world not just the OECD) for a landline. Second only to Hungary.

Again, we get a distorted media view in NZ


I'd be very interested to see your reference to for this...


Especially when a growing number of customers are now on Homeline Budget which only costs A$18.50 per month.

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Reply # 31269 22-Mar-2006 11:04
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That's why Telecom here discontinued "Homeline Econom" which was $24.75 a month and 20c per two hours for every local call you made..

I read or was told somewhere, some figure like 83% of NZ would have been much better on this plan, especially rural users with almost no local calling areas..

Homeline economy was canned as:

there were loopholes in it
It was a cheap way to get a DSL line
They were losing money left and centre and down on rural users on it whom almost every call is a toll call.




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Reply # 31271 22-Mar-2006 11:09
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Hmm... the A$299 charge is for a completely new line:

http://www.telstra.com.au/phones/homeservices/plans_connection.htm

Connections alone cost A$59.

How much does it cost at Telecom? The website says:

"How much does it cost to connect a home phone?

The cost depends on the work required to make the connection. If there is an existing line into your home, a reconnection charge of $48.99 applies in most cases. If you need a new line, a connection fee will apply."


For DSL, the connection fee is $99, but how much is the "depends on the work required" above?








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Reply # 31299 22-Mar-2006 16:11
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In Regard to the DSL component of the last post, who would pay $99 for connection? Sign up for 12months get the connection free, and then if you disconnect early, who cares, the disconnection is only $100, $1 whole dollar more!!

Regards

Ben







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