[TelstraClear] Anyone having T-box issues tonight?

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Forums › One New Zealand (including Vodafone, WxC, Farmside) › [TelstraClear] Anyone having T-box issues tonight?

Davos

85 posts

Master Geek

#69019 1-Oct-2010 19:46

Karori here - Turned TV on tonight and no picture. Error message from T-box about network connection or lack of. T-Box modem online light is off - reset of modem no worky. Anyone else with similar issues?

My Internet cable modem is fine as I'm sending this thorugh it

ZollyMonsta

3009 posts

Uber Geek

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Trusted

#386906 1-Oct-2010 20:14

Have you tried power cycling the modem. Waiting until all lights are lit, then powercycle t-box?

Check out my LPFM Radio Station at www.thecheese.co.nz - Now on iHeart Radio, TuneIn and Radio Garden

As per the usual std disclaimer.. "All thoughts typed here are my own."

Davos

85 posts

Master Geek

#386908 1-Oct-2010 20:22

Yes multiple times.

ZollyMonsta

3009 posts

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#386910 1-Oct-2010 20:24

So all lights are lit on modem?
Does the t-box show correct time and date on banner?

Check out my LPFM Radio Station at www.thecheese.co.nz - Now on iHeart Radio, TuneIn and Radio Garden

As per the usual std disclaimer.. "All thoughts typed here are my own."

ZollyMonsta

3009 posts

Uber Geek

ID Verified

Trusted

#386921 1-Oct-2010 20:49

Hi Davos,

I understand Ralph has called you from Customer Help and this will be chased up further.

Cheers.

Check out my LPFM Radio Station at www.thecheese.co.nz - Now on iHeart Radio, TuneIn and Radio Garden

As per the usual std disclaimer.. "All thoughts typed here are my own."

Davos

85 posts

Master Geek

#386927 1-Oct-2010 21:00

Yes thanks, may be related to my signal levels.

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