Hi all,

I've been an XNet VFX VoIP user since, as far as I know, local numbers (Nelson) became available in my area.  The VoIP service operates over ThePacific.net's wireless network, as there is no landline to my house.

I've no major complaint about XNet VFX.  But my ISP ThePacific.net has itself begun offering VoIP, and their VoIP is proving slightly more reliable and higher-quality than XNet VFX.  For those reasons, and because they're a local firm, I'd like to keep on with them.  There does not seem to be any point in maintaining two VoIP services.

I'd like, though, to keep the XNet VFX VoIP phone number 03 744 xxxx rather than having to get all my contacts to use the ThePacific.net VoIP phone number 03 989 xxxx (wholesaled, I understand, from TelstraClear). 

ThePacific.net have been unable to arrange for the XNet VFX phone number to be transferred to their service.  The ThePacific.net staffer who is telling me this is a personal friend, so I don't think it's a "can't be bothered" problem.

1. Is it possible to port an XNet VFX number to another VoIP provider?

2. If so, how?  Who needs to be contacted, and by whom? 

Thank you in advance.