Early Termination charges increased by vodafone

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Dreamy

251 posts

Ultimate Geek

Trusted

#70101 18-Oct-2010 22:45

I just went and looked at Voda site for ETC and it's increased by $20 for 13+ months on Smartphone1. I'm not sure what the increase is for 12 months or less, but I'm pretty sure it's higher as well.

Not that I'm planning on terminating at this time, but it's irritating that the charges have increased since I signed up just a couple of months ago.

My contract reads that the 'ETC is specified on this form' but there is no such amount on there. Can I get the original charges somehow?

~~Dream.Catcher~~
iPhone 4s 16 GB, Ipad2 32gb
windows 7 computer

robbyp

1199 posts

Uber Geek

#393384 18-Oct-2010 23:02

Dreamy: I just went and looked at Voda site for ETC and it's increased by $20 for 13+ months on Smartphone1. I'm not sure what the increase is for 12 months or less, but I'm pretty sure it's higher as well.

Not that I'm planning on terminating at this time, but it's irritating that the charges have increased since I signed up just a couple of months ago.

My contract reads that the 'ETC is specified on this form' but there is no such amount on there. Can I get the original charges somehow?

I believe the fee you would pay would be the one that existed when you signed upto the contract. Otherwise they could potentially charge $1000 for terminating your contract if they wished, which is a figure you never agreed to.

nampat

58 posts

Master Geek

ID Verified

#393387 18-Oct-2010 23:11

by the looks of it, before they use to have GST exclusive pricing advertised so you would end up paying $20 more anyways, now apparently they are not charging GST on it hence increase in ETC charge, so ideally you should not see difference in what you will need to pay as ETC.

itxtme

2102 posts

Uber Geek

#393391 18-Oct-2010 23:21

Personally dont have a problem with an ETC like $1000 if the plans are worth while. Take your smartplan1, at the moment you get 3gb + 1000 pxts, if that was guaranteed as part of the plan people would have more incentive to sign up. Unfortuantley it is only guaranteed "until further notice". 24 months is an awfully long time to be paying 40 odd dollars for 250mb of data and 30 lowly minutes of calling!