Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




6329 posts

Uber Geek
+1 received by user: 391

Moderator
Trusted
Lifetime subscriber

Topic # 70162 19-Oct-2010 16:57
Send private message

We are having issues with a client sending SMS through Clickatell to customers of theirs who have numbers ported from Telecom to Vodafone.  Clickatell's response:

Our system routes messages based on the network prefix. Ported numbers maintain the prefix of their original networks, hence the failure. Unfortunately we do not support Mobile number portability in New Zealand and cannot guarantee delivery to ported numbers. We apologise for the inconvenience.


Any ideas?

Create new topic
21711 posts

Uber Geek
+1 received by user: 4501

Trusted
Subscriber

  Reply # 393690 19-Oct-2010 17:06
Send private message

Find a provider that doesnt suck? If facebook and twitter can manage to send it to the correct network (which they ask you when signing up for) than these guys should be able to as well.

Clearly they are just lazy and/or incompetent to not allow for ported numbers. That is about 25% of my contacts that they dont want to be able to send SMS too.

Can they even send to 2degrees at all?




Richard rich.ms

Sheldon
72 posts

Master Geek
+1 received by user: 5

Subscriber

  Reply # 393708 19-Oct-2010 17:52
Send private message

We use Clickatell for web to text functionality, and it sends to ported numbers fine ?

I wrote our software, and used my telecom to vodafone ported number for testing.

 
 
 
 




6329 posts

Uber Geek
+1 received by user: 391

Moderator
Trusted
Lifetime subscriber

  Reply # 393711 19-Oct-2010 17:59
Send private message

sheldonlendrum: I wrote our software, and used my telecom to vodafone ported number for testing.


Interesting... what interface do you use of Clickatell's to send SMS?  I'm wondering if this makes a difference (a long shot I know)

Sheldon
72 posts

Master Geek
+1 received by user: 5

Subscriber

  Reply # 393731 19-Oct-2010 19:02
Send private message

Hit me up tomorrow and i'll check it out.

2032 posts

Uber Geek
+1 received by user: 172

Trusted

  Reply # 394095 20-Oct-2010 18:37
Send private message

Try a local provider like Bulletin.net who can handle local carriers and number portability.




Generally known online as OpenMedia, now working for Red Hat New Zealand as a Solution Architect for all things Linux, Virtual and of course Cloud. Still playing with MythTV and digital media on the side.

Create new topic



Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Geekzone Live »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.