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timmmay

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#73670 19-Dec-2010 11:05
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Can anyone else on TC and other ISPs please check this?

1) tracert from my machine

tracert ftp.queensberry.com

Tracing route to ftp.queensberry.com [115.126.133.173]
over a maximum of 30 hops:

  1  Destination host unreachable.

Trace complete.

2) Online traceroute at network-tools.com

Ping 115.126.133.173

[ftp.queensberry.com]

Round trip time to 115.126.133.173: 186 ms
Round trip time to 115.126.133.173: 197 ms
Round trip time to 115.126.133.173: 180 ms
Round trip time to 115.126.133.173: 176 ms
Round trip time to 115.126.133.173: 177 ms
Round trip time to 115.126.133.173: 177 ms
Round trip time to 115.126.133.173: 180 ms
Round trip time to 115.126.133.173: 177 ms
Round trip time to 115.126.133.173: 177 ms
Round trip time to 115.126.133.173: 181 ms

Average time over 10 pings: 180.8 ms

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rscole86
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  #419022 19-Dec-2010 11:11
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Tracecert and tracetcp from a TNZ connection.

Tracing route to ftp.queensberry.com [115.126.133.173]
over a maximum of 30 hops:

1 3 ms 1 ms 1 ms homeportal [192.168.1.254]
2 15 ms 15 ms 14 ms 219-89-58-1.dialup.xtra.co.nz [219.89.58.1]
3 * * * Request timed out.
4 31 ms 28 ms 27 ms ae4-20.akcr10.global-gateway.net.nz [202.50.238.49]
5 26 ms 26 ms 26 ms g0-1-0.tkcr3.global-gateway.net.nz [210.55.202.50]
6 26 ms 49 ms 27 ms ae2-10.tkcr4.global-gateway.net.nz [210.55.202.36]
7 28 ms 32 ms 28 ms vector-dom.tkcr4.global-gateway.net.nz [202.50.234.74]
8 29 ms 27 ms 28 ms vlan2241.jswitch2.vectorcommunications.net [202.126.195.35]
9 33 ms 31 ms 31 ms ge-0-0-0-2247.cr2.vectorcommunications.net [202.126.195.90]
10 31 ms 28 ms 28 ms r1-turnstone.vectorcommunications.net [202.126.195.251]
11 31 ms 30 ms 30 ms ftp.queensberry.com [115.126.133.173]

Trace complete.



Tracing route to 115.126.133.173 [ftp.queensberry.com] on port 80
Over a maximum of 30 hops.
1 3 ms 2 ms 3 ms 192.168.1.254 [homeportal]
2 18 ms 15 ms 16 ms 219.89.58.1 [219-89-58-1.dialup.xtra.co.nz]
3 * * * Request timed out.
4 25 ms 25 ms 26 ms 202.50.238.49 [ae4-20.akcr10.global-gateway.net.nz]
5 29 ms 27 ms 25 ms 210.55.202.50 [g0-1-0.tkcr3.global-gateway.net.nz]
6 27 ms 26 ms 26 ms 210.55.202.36 [ae2-10.tkcr4.global-gateway.net.nz]
7 34 ms 30 ms 32 ms 202.50.234.74 [vector-dom.tkcr4.global-gateway.net.nz]
8 * * * Request timed out.
9 31 ms 31 ms 32 ms 202.126.195.90 [ge-0-0-0-2247.cr2.vectorcommunications.net]
10 29 ms 29 ms 29 ms 202.126.195.251 [r1-turnstone.vectorcommunications.net]
11 Destination Reached in 30 ms. Connection established to 115.126.133.173
Trace Complete.



timmmay

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  #419025 19-Dec-2010 11:20
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Interesting, thanks rscole. I can get to the 2nd last node, 202.126.195.251, but I can't get to the server. Very weird.

Lias
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  #419030 19-Dec-2010 11:33
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TCL DSL in Hamilton

Tracing route to ftp.queensberry.com [115.126.133.173]
over a maximum of 30 hops:

1 1 ms <1 ms <1 ms XXX
2 17 ms 18 ms 19 ms XXX
3 19 ms 19 ms 19 ms ge-2-0-0-906.ie2.telstraclear.net [203.98.18.65]
4 19 ms 19 ms 19 ms ggis-gige-v906.telstraclear.net [203.98.18.67]
5 18 ms 19 ms 19 ms g0-1-0-4.akcr8.global-gateway.net.nz [210.55.202.49]
6 19 ms 20 ms 19 ms ae2-10.tkcr4.global-gateway.net.nz [210.55.202.36]
7 22 ms 21 ms 21 ms vector-dom.tkcr4.global-gateway.net.nz [202.50.234.74]
8 21 ms 22 ms 21 ms vlan2241.jswitch2.vectorcommunications.net [202.126.195.35]
9 23 ms 24 ms 26 ms ge-0-0-0-2247.cr2.vectorcommunications.net [202.126.195.90]
10 22 ms 23 ms 22 ms r1-turnstone.vectorcommunications.net [202.126.195.251]
11 22 ms 23 ms 22 ms ftp.queensberry.com [115.126.133.173]

Trace complete.




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timmmay

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  #419033 19-Dec-2010 11:45
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Ok I worked it out. The IP of the server was on a blocking list for peerblock, software running on my PC.

TelstraClear is working fine. Thanks for your help everyone :)

freitasm
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  #419035 19-Dec-2010 12:04
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You folks do yourselves a disservice by using this kind of software.

Just yesterday I was contacted by someone that asked why Vodafone was blocking Geekzone. I was confused (and rscole was nearby so will remember my comment) on why would Vodafone do that, just to be told 30 minutes later the user found out he was blocking our host with PeerBlock.

If you are using a software that blocks access to hosts you have to know that if anything is not working you should first do your homework and make sure you haven't done it yourself. Then look for explanations, like "why is [ISP ABC] blocking [site XYZ]?"

Your subject clearly says "Routing issue with TelstraClear" when it's not the case at all.

Occam's Razor folks. If there's an easy explanation for something, then that's usually the best one. 

 




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timmmay

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  #419066 19-Dec-2010 14:13
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Yeah, my bad. If you could change the thread title that might be good - just add NOT to it or something.

To be fair the simple answer was the TC was having some kind of routing problem, as i've observed occasional random behaviour when I can reach some websites but not others.

Behodar
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  #419563 20-Dec-2010 17:21
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On a related note, can someone on TCL please try www.bestbuy.com and see whether you get there? I go straight to "access denied", and the Clearnet DNS is returning a TCL IP address for that site.

 
 
 

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freitasm
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  #419565 20-Dec-2010 17:23
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Blocked for me as well...

Please report the fault www.geekzone.co.nz/fault.asp




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chiefie
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  #419566 20-Dec-2010 17:23
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I too.

Access Denied

You don't have permission to access "http://www.bestbuy.com/" on this server.
Reference #18.cc5661cb.1292819011.5298ee




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oldmaknz
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  #419567 20-Dec-2010 17:24

I'm on Callplus and I get the same Access Denied page.

Access Denied
You don't have permission to access "http://www.bestbuy.com/" on this server.



bestbuy.com has address 173.223.232.98
bestbuy.com has address 173.223.232.73
bestbuy.com mail is handled by 15 dsp1xmail.bestbuy.com.
bestbuy.com mail is handled by 15 dsp2xmail.bestbuy.com.
bestbuy.com mail is handled by 5 dsp3xmail.bestbuy.com.
bestbuy.com mail is handled by 5 dsp4xmail.bestbuy.com.
98.232.223.173.in-addr.arpa domain name pointer a173-223-232-98.deploy.akamaitechnologies.com.
73.232.223.173.in-addr.arpa domain name pointer a173-223-232-73.deploy.akamaitechnologies.com.

rscole86
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  #419570 20-Dec-2010 17:26
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Same here on TNZ.

freitasm
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  #419573 20-Dec-2010 17:28
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It seems it's blocked on Telecom as well...





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DjShadow
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  #419575 20-Dec-2010 17:28
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Blocked too on Telecom Broadband

rscole86
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  #419577 20-Dec-2010 17:30
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It is a known issue according to the bestbuy forums.

Behodar
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  #419578 20-Dec-2010 17:33
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freitasm: Blocked for me as well...

Please report the fault www.geekzone.co.nz/fault.asp

I decided to check in the forums first so as not to log it as an ISP fault if the issue was at my end. But since it's affecting Telecom too, should I still log it since it's not a TCL issue?

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