Vodafone 845 dropped off 3G Extend

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Kiwilad11

17 posts

Geek

#73771 21-Dec-2010 21:04

Hi, I recently got myself a Vodafone 845 phone, and it has been great. We live in Springfield which is a 3g extend signal area, and up until recently has been connecting and showing 3g whilst at home. a few days ago i tested using the phone as a modem for the computer, and ever since then it has only registered as GPRS when at home. when i am in ChCh, the signal is 3g and all works fine.

The main issue is that the signal at home is still good, as my wife has the same phone, and it still displays 3g. i downloaded an app that showed what cell tower, signal type etc, and this shows that we are registering on the same tower, except on different signal types.

it seems to be that my phone isn't receiving 3g extend, but am at a loss as to how to reset this.
have tried all the usual of switching off, removing the battery, re-logging it onto the 3g network when in ChCh, and nothing seems to work.

Please help.

quickymart

13944 posts

Uber Geek

ID Verified

#420149 21-Dec-2010 21:15

Have you tried in another 3G Extended area? This would narrow down whether it's your specific cellsite or the phone.

langi27

675 posts

Ultimate Geek

#420155 21-Dec-2010 21:19

You can force your phone to only use 3G(WCDMA) under your settings somewhere, once its locked onto 3G go back to dual GSM/WCDMA. It should then defaiult back to 3G.

Kiwilad11

17 posts

Geek

#420166 21-Dec-2010 21:42

quickymart: Have you tried in another 3G Extended area? This would narrow down whether it's your specific cellsite or the phone.

I go through a few extend areas on the way home, but hard to tell. it had worked at home up until a few nights ago, when i tried using it as a modem. Also my wife's phone is still working ok.

Kiwilad11

17 posts

Geek

#420168 21-Dec-2010 21:45

langi27: You can force your phone to only use 3G(WCDMA) under your settings somewhere, once its locked onto 3G go back to dual GSM/WCDMA. It should then defaiult back to 3G.

Currently when at home, when i scan for networks, it will only show Vodafone 2G. if i scan in town it brings up all the Vodafone, 2g, and Telecom XT networks. tried forcing it onto the 3G network when it was receiving it, but hasn't made a difference when i got home.

johnr

19282 posts

Uber Geek
Inactive user

#420189 21-Dec-2010 22:40

Sounds like the handset has a issue.

Kiwilad11

17 posts

Geek

#420192 21-Dec-2010 22:51

Thats what i was starting to think. was hoping to come up with a solution before going back to a Vodafone store.