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hamish225

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#76206 30-Jan-2011 12:06
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Hey, so im trying to get my dad to change from slingshot to vodafone, because im sick of the sh*t speeds we are getting with them.

i was wondering if anyone could tell me what the speeds are like, do they change much in peak times? 

 I'm in christchurch, and we would be going on the $100/m phone and internet bundle.




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billgates
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  #432801 30-Jan-2011 12:17
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speeds are the same throught the day for me. 




Do whatever you want to do man.

  



hamish225

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  #432804 30-Jan-2011 12:28
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okay, thats all i was wonering.

but trying to sign up on the internet and it wants to check our address, okay but there's no option for a cul-de-sac in the street type drop down box, and ive tried close and court but they don't seem to work.

will I just have to call them?




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GH33
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  #432816 30-Jan-2011 14:16
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Yes, give them a call.



johnr
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  #432817 30-Jan-2011 14:30
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Cause someone gets 18mbps does not mean the next person will many factors come into what speed you will obtsin.

ObidiahSlope
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  #432819 30-Jan-2011 14:31
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Yeah give their call center in Egypt a call. Don't let the short bursts of kalashnikov fire in the background distract you.




Obsequious hypocrite

johnr
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  #432823 30-Jan-2011 14:47
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ObidiahSlope: Yeah give their call center in Egypt a call. Don't let the short bursts of kalashnikov fire in the background distract you.


This is not called for they are based in Auckland CBD

 
 
 
 

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ObidiahSlope
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  #432850 30-Jan-2011 15:55
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johnr:
ObidiahSlope: Yeah give their call center in Egypt a call. Don't let the short bursts of kalashnikov fire in the background distract you.


This is not called for they are based in Auckland CBD


From NBR; "Vodafone NZ hit by Egypt chaos"

http://www.nbr.co.nz/article/egyptian-government-cuts-most-internet-mobile-phone-access-ck-84742




Obsequious hypocrite

johnr
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  #432851 30-Jan-2011 16:01
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Some calls over flow to there when real busy but most of the staff are in Auckland CBD

ajobbins
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  #432855 30-Jan-2011 16:16
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johnr:
ObidiahSlope: Yeah give their call center in Egypt a call. Don't let the short bursts of kalashnikov fire in the background distract you.


This is not called for they are based in Auckland CBD


Your sales guys might be, but most of your 1st level customer support doesn't seem to be




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allstarnz
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  #432869 30-Jan-2011 16:53
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ajobbins:
johnr:
ObidiahSlope: Yeah give their call center in Egypt a call. Don't let the short bursts of kalashnikov fire in the background distract you.


This is not called for they are based in Auckland CBD


Your sales guys might be, but most of your 1st level customer support doesn't seem to be


my experince would seem to back this statement. Every time i've rung support (i'm on account), I have no reason to believe the person I'm speaking to is based in the Auckland CBD.  My guess would be Cairo or somewhere else outside NZ

johnr
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  #432877 30-Jan-2011 17:45
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ajobbins:
johnr:
ObidiahSlope: Yeah give their call center in Egypt a call. Don't let the short bursts of kalashnikov fire in the background distract you.


This is not called for they are based in Auckland CBD


Your sales guys might be, but most of your 1st level customer support doesn't seem to be


90% of first level support is done in Auckland CBD for fixed line and mobile is based Manukau

John


 
 
 
 

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ajobbins
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  #432920 30-Jan-2011 19:44
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johnr:
ajobbins:
johnr:
ObidiahSlope: Yeah give their call center in Egypt a call. Don't let the short bursts of kalashnikov fire in the background distract you.


This is not called for they are based in Auckland CBD


Your sales guys might be, but most of your 1st level customer support doesn't seem to be


90% of first level support is done in Auckland CBD for fixed line and mobile is based Manukau

John



Well, of the last 10 or so calls I have made to 777, I have got Cairo every time, even on my corporate connection if I call 777 I get Cairo. I think 888 goes to NZ Business support but we have only recently been given that and I haven't had to call yet




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hamish225

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  #432922 30-Jan-2011 19:51
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I thought 888 was wicked welcomes and ringtones? lol

and we usually do get about 17Mbps so im thinking that we will get about the same on vodafone.

anything is better than the 0.70Mbps down we are on right now!




*Insert big spe*dtest result here*


sbiddle
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  #432926 30-Jan-2011 20:05
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If you're simply moving to a Telecom Wholesale connection your sync speed won't change.

Skolink
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  #433593 1-Feb-2011 10:48
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Hamish I assume your Dad is not in the TelstraClear cable "InHome" area? If it is a possibility I would recommend the Telstra 'broadband only' plans coupled with Xnet VoIP service. Comes to $67 for 20Gb (15mbps/2mpbs) and phone service. Cheers, John

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