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6 posts

Wannabe Geek


Topic # 7654 1-May-2006 13:44
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Hello,

Have just bought a silver Vs2, but am struggling to get anything working via Vodafone Live.

When I try to connect to basically anything on Vlive, it tells me an error message and that I am to contact customer services, attempts to quote a number that doesn't even exist to call.

Driving me insane - please help!

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Hawkes Bay
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  Reply # 34395 1-May-2006 14:25
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Where did you buy your phone from, and is it new, or secondhand, and is it NZ new or from overseas?









6 posts

Wannabe Geek


  Reply # 34399 1-May-2006 14:44
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Brand new, from Farmers.

 
 
 
 




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Wannabe Geek


  Reply # 34422 1-May-2006 17:26
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Oh, and I have contacted Vodafone for help, to no avail.

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Ultimate Geek
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  Reply # 34499 2-May-2006 09:37
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Take it in to a VF store, get them to check it out. might be a setting on VF's end.

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Reply # 34505 2-May-2006 10:37
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Try your SIM in another handset and see if the same issue happens, If not handset issue



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Wannabe Geek


  Reply # 34537 2-May-2006 15:14
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Is it okay to take it to a Vodafone shop even if I bought it elsewhere?

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  Reply # 34538 2-May-2006 15:21
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In the name of good faith I would expect a VF store to take a cursory glance at anything obvious (to them), but really, Farmers should be dealing with it, or if they cant, refunding, repairing or replacing.









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Wannabe Geek


  Reply # 34703 3-May-2006 21:09
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After my 3rd email, I finally recieved an email back from Vodafone and they are going to check out my account, so hopefully that is the end of that! I haven't been able to log on and check whether V Live! is working regardless, apparently some sort of upgrade is currently going on....!

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