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Forums › Vodafone New Zealand › [WXC/VFX] Bad pings to Gamearena - Vocus/Telstra Aussie peering possibly?


3508 posts

Uber Geek

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# 77315 14-Feb-2011 21:47
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Hey guys,I'm getting atrocious pings to Gamearena servers in Aussie. It seems like the inter connection between Vocus and Telstra in Sydney (maybe Equinix, not sure how things are structured there). Anyone else experiencing this? Could you please check this with Vocus Maverick :)

Microsoft Windows [Version 6.1.7600]Copyright (c) 2009 Microsoft Corporation.  All rights reserved.C:\Users\Jonathan Spence>tracert gamearena.com.auTracing route to gamearena.com.au [203.46.104.10]over a maximum of 30 hops:  1    <1 ms    <1 ms    <1 ms  DD-WRT [10.1.252.1]  2     1 ms     1 ms     1 ms  . [10.1.254.1]  3    18 ms    17 ms    17 ms  ip-58-28-15-31.wxnz.net [58.28.15.31]  4    20 ms    17 ms    19 ms  ip-58-28-13-83.wxnz.net [58.28.13.83]  5    17 ms    23 ms    26 ms  ip-58-28-16-1.wxnz.net [58.28.16.1]  6    20 ms    19 ms    19 ms  as17435.cust.bdr01.akl02.akl.VOCUS.net.au [114.31.203.90]  7    20 ms     *       19 ms  ten-0-3-0-120.bdr01.akl02.akl.VOCUS.net.au [114.31.203.89]  8    43 ms    45 ms    43 ms  ten-0-1-0-60.bdr01.akl01.akl.VOCUS.net.au [114.31.202.40]  9    45 ms    43 ms    44 ms  ip-96.192.31.144.VOCUS.net.au [114.31.192.96] 10    45 ms    45 ms     *     ten-0-2-0.bdr01.syd01.nsw.VOCUS.net.au [114.31.192.57] 11   174 ms   230 ms     *     119.225.12.197 12     *        *        *     Request timed out. 13   175 ms   176 ms   175 ms  Bundle-Ether15.ken39.Sydney.telstra.net [165.228.132.205] 14   180 ms   181 ms   180 ms  Bundle-Ether6.ken-core4.Sydney.telstra.net [203.50.6.145] 15   174 ms   172 ms   174 ms  TenGigabitEthernet7-1.ult2.Sydney.telstra.net [203.50.20.51] 16   215 ms   215 ms   216 ms  telstr517.lnk.telstra.net [165.228.157.34] 17  ^CC:\Users\Jonathan Spence>ping 119.225.12.197Pinging 119.225.12.197 with 32 bytes of data:Reply from 119.225.12.197: bytes=32 time=175ms TTL=48Reply from 119.225.12.197: bytes=32 time=175ms TTL=48Reply from 119.225.12.197: bytes=32 time=174ms TTL=48Ping statistics for 119.225.12.197:    Packets: Sent = 3, Received = 3, Lost = 0 (0% loss),Approximate round trip times in milli-seconds:    Minimum = 174ms, Maximum = 175ms, Average = 174msControl-C^CC:\Users\Jonathan Spence>




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26 posts

Geek


  # 440059 16-Feb-2011 01:06
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I do find my pings to be very very awful to Gamearena. Just last night I was playing F.E.A.R Combat on a Gamearena server, and my ping was 260ms. I have two other friends who are on Snap (We are all in ChCh) and their ping was 80ms.

You could ring Xnet and ask to get interleaving turned off, but I'm not sure how much of a reduction you'd get ping wise.



3508 posts

Uber Geek

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  # 440096 16-Feb-2011 08:51
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Already have interleaving turned off. The problem seems to be with Xnet's international provider, Vocus. I'll ring them up.




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26 posts

Geek


  # 440174 16-Feb-2011 11:01
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Am very interested to hear what they have to say.

40 posts

Geek


  # 445333 3-Mar-2011 22:46
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Yeah there is def a traffic issue here to australia at the moment through xnet.
My brother and I play Xbox Live online gaming. If we are hosting a game (both different houses, different suburbs etc) then Australians will get bad ping to us and visa-versa. At the same time our friends who are with other providers (mostly telecom) will have very good ping to the same server.

Experiencing jitter of about 40ms or so often and about 4% packet loss.

traceroute govt.com.autraceroute to govt.com.au (206.251.75.130), 64 hops max, 52 byte packets 1  homeportal (192.168.1.1)  1.673 ms  0.921 ms  0.533 ms 2  ip-58-28-15-31.wxnz.net (58.28.15.31)  36.613 ms  38.869 ms  35.452 ms 3  ip-58-28-13-83.wxnz.net (58.28.13.83)  35.446 ms *  37.727 ms 4  ip-58-28-16-1.wxnz.net (58.28.16.1)  37.382 ms  40.724 ms  35.429 ms 5  as17435.cust.bdr01.akl02.akl.vocus.net.au (114.31.203.90)  39.416 ms  37.013 ms  37.417 ms 6  ten-0-3-0-120.bdr01.akl02.akl.vocus.net.au (114.31.203.89)  39.357 ms  39.062 ms  35.406 ms 7  ten-0-1-0-60.bdr01.akl01.akl.vocus.net.au (114.31.202.40)  189.062 ms  190.405 ms  193.026 ms 8  ip-54.199.31.114.vocus.net.au (114.31.199.54)  191.215 ms  190.877 ms  191.142 ms 9  ten-1-1-0.bdr02.sjc01.ca.vocus.net.au (114.31.199.117)  193.230 ms  190.877 ms  191.117 ms10  linkline.com.any2ix.coresite.com (206.223.143.28)  199.054 ms  198.829 ms *11  lawan1.webnx.com (216.66.254.253)  200.346 ms  202.076 ms  197.159 ms12  serv.proweb.com (206.251.75.130)  200.803 ms *  202.093 ms 

--- govt.com.au ping statistics ---81 packets transmitted, 77 packets received, 4.9% packet lossround-trip min/avg/max/stddev = 186.702/197.495/203.491/2.995 ms

Local ping rates are good and packet loss is usually nil.
--- trademe.co.nz ping statistics ---60 packets transmitted, 60 packets received, 0.0% packet lossround-trip min/avg/max/stddev = 35.996/43.108/48.762/2.363 ms 

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Geek


  # 445787 5-Mar-2011 14:08
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traceroute to aussiehq.com.au (203.88.112.153), 64 hops max, 52 byte packets
 1  homeportal (192.168.1.1)  1.434 ms  0.956 ms  0.709 ms
 2  ip-58-28-15-31.wxnz.net (58.28.15.31)  29.673 ms  30.408 ms  30.563 ms
 3  ip-58-28-13-83.wxnz.net (58.28.13.83)  36.027 ms  29.381 ms  25.058 ms
 4  ip-58-28-16-1.wxnz.net (58.28.16.1)  33.331 ms  27.669 ms  35.068 ms
 5  vocus1.ape.net.nz (192.203.154.123)  35.635 ms  33.584 ms  30.544 ms
 6  ten-0-1-0-60.bdr01.akl01.akl.vocus.net.au (114.31.202.40)  62.046 ms  58.813 ms  55.056 ms
 7  ge-0-0-0-51.bdr02.syd01.nsw.vocus.net.au (114.31.192.44)  59.534 ms  54.942 ms  53.460 ms
 8  ten-0-2-0.bdr01.syd01.nsw.vocus.net.au (114.31.192.57)  55.380 ms  56.454 ms  55.090 ms
 9  ip-193.192.31.114.vocus.net.au (114.31.192.193)  57.141 ms  55.746 ms  60.798 ms
10  ge-0-2-7.bdr02.cbr01.act.vocus.net.au (114.31.204.66)  63.062 ms  56.786 ms  55.631 ms
11  ge-0-0-2.bdr01.cbr01.act.vocus.net.au (114.31.204.64)  58.855 ms  58.235 ms  58.824 ms
12  gi0-3-3.bdr2.cbr1.as24557.net.au (114.31.205.22)  61.046 ms  58.961 ms  59.193 ms
13  vl4.cor2.cbr1.as24557.net.au (203.88.112.20)  58.526 ms  128.026 ms  58.877 ms
14  www.aussiehq.com.au (203.88.112.153)  55.547 ms  59.520 ms  56.785 ms


traceroute to govt.com.au (206.251.75.130), 64 hops max, 52 byte packets
 1  homeportal (192.168.1.1)  2.032 ms  1.233 ms  0.577 ms
 2  ip-58-28-15-31.wxnz.net (58.28.15.31)  24.823 ms  24.227 ms  25.456 ms
 3  ip-58-28-13-83.wxnz.net (58.28.13.83)  25.276 ms  27.785 ms  25.543 ms
 4  ip-58-28-16-1.wxnz.net (58.28.16.1)  29.568 ms  32.235 ms  33.473 ms
 5  as17435.cust.bdr01.akl02.akl.vocus.net.au (114.31.203.90)  33.501 ms  33.163 ms  31.617 ms
 6  ten-0-3-0-120.bdr01.akl02.akl.vocus.net.au (114.31.203.89)  27.440 ms  31.310 ms  29.432 ms
 7  ten-0-1-0-60.bdr01.akl01.akl.vocus.net.au (114.31.202.40)  179.333 ms  181.834 ms  183.184 ms
 8  ip-54.199.31.114.vocus.net.au (114.31.199.54)  183.385 ms  186.967 ms  177.276 ms
 9  ten-1-1-0.bdr02.sjc01.ca.vocus.net.au (114.31.199.117)  179.241 ms  179.166 ms  185.119 ms
10  linkline.com.any2ix.coresite.com (206.223.143.28)  195.005 ms  192.831 ms  189.133 ms
11  lawan1.webnx.com (216.66.254.253)  194.193 ms  194.831 ms  196.856 ms
12  serv.proweb.com (206.251.75.130)  189.055 ms  187.111 ms  189.144 ms

637 posts

Ultimate Geek

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  # 445792 5-Mar-2011 14:50
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gingofthesouth:
traceroute to aussiehq.com.au (203.88.112.153), 64 hops max, 52 byte packets
 1  homeportal (192.168.1.1)  1.434 ms  0.956 ms  0.709 ms
 2  ip-58-28-15-31.wxnz.net (58.28.15.31)  29.673 ms  30.408 ms  30.563 ms
 3  ip-58-28-13-83.wxnz.net (58.28.13.83)  36.027 ms  29.381 ms  25.058 ms
 4  ip-58-28-16-1.wxnz.net (58.28.16.1)  33.331 ms  27.669 ms  35.068 ms
 5  vocus1.ape.net.nz (192.203.154.123)  35.635 ms  33.584 ms  30.544 ms
 6  ten-0-1-0-60.bdr01.akl01.akl.vocus.net.au (114.31.202.40)  62.046 ms  58.813 ms  55.056 ms
 7  ge-0-0-0-51.bdr02.syd01.nsw.vocus.net.au (114.31.192.44)  59.534 ms  54.942 ms  53.460 ms
 8  ten-0-2-0.bdr01.syd01.nsw.vocus.net.au (114.31.192.57)  55.380 ms  56.454 ms  55.090 ms
 9  ip-193.192.31.114.vocus.net.au (114.31.192.193)  57.141 ms  55.746 ms  60.798 ms
10  ge-0-2-7.bdr02.cbr01.act.vocus.net.au (114.31.204.66)  63.062 ms  56.786 ms  55.631 ms
11  ge-0-0-2.bdr01.cbr01.act.vocus.net.au (114.31.204.64)  58.855 ms  58.235 ms  58.824 ms
12  gi0-3-3.bdr2.cbr1.as24557.net.au (114.31.205.22)  61.046 ms  58.961 ms  59.193 ms
13  vl4.cor2.cbr1.as24557.net.au (203.88.112.20)  58.526 ms  128.026 ms  58.877 ms
14  www.aussiehq.com.au (203.88.112.153)  55.547 ms  59.520 ms  56.785 ms

That looks like a reasonable latency to Australia from NZ.  I'd also note that it's going across peering (at least in one direction) rather than via a transit link.

If you are wondering why the highlighted-in-bold links 'appear' to be in the same city but have a latency spike, it will be due to ICMP tunneling within an MPLS network (the packet is returned from the far-end router, in this case in Australia).

gingofthesouth:
traceroute to govt.com.au (206.251.75.130), 64 hops max, 52 byte packets
 1  homeportal (192.168.1.1)  2.032 ms  1.233 ms  0.577 ms
 2  ip-58-28-15-31.wxnz.net (58.28.15.31)  24.823 ms  24.227 ms  25.456 ms
 3  ip-58-28-13-83.wxnz.net (58.28.13.83)  25.276 ms  27.785 ms  25.543 ms
 4  ip-58-28-16-1.wxnz.net (58.28.16.1)  29.568 ms  32.235 ms  33.473 ms
 5  as17435.cust.bdr01.akl02.akl.vocus.net.au (114.31.203.90)  33.501 ms  33.163 ms  31.617 ms
 6  ten-0-3-0-120.bdr01.akl02.akl.vocus.net.au (114.31.203.89)  27.440 ms  31.310 ms  29.432 ms
 7  ten-0-1-0-60.bdr01.akl01.akl.vocus.net.au (114.31.202.40)  179.333 ms  181.834 ms  183.184 ms
 8  ip-54.199.31.114.vocus.net.au (114.31.199.54)  183.385 ms  186.967 ms  177.276 ms
 9  ten-1-1-0.bdr02.sjc01.ca.vocus.net.au (114.31.199.117)  179.241 ms  179.166 ms  185.119 ms
10  linkline.com.any2ix.coresite.com (206.223.143.28)  195.005 ms  192.831 ms  189.133 ms
11  lawan1.webnx.com (216.66.254.253)  194.193 ms  194.831 ms  196.856 ms
12  serv.proweb.com (206.251.75.130)  189.055 ms  187.111 ms  189.144 ms

That one is going to the US, not Australia, and the latency also looks normal.  Same story for the apparent huge increase in latency in Auckland.



3508 posts

Uber Geek

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  # 445799 5-Mar-2011 15:13
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Ohhh looks like Xnet are now on Pacific IX (I presume that's Vocus at APE)




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637 posts

Ultimate Geek

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  # 445802 5-Mar-2011 15:29
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Zeon: Ohhh looks like Xnet are now on Pacific IX (I presume that's Vocus at APE)

I don't believe PacificIX is live yet.  That's just Vocus' peering presence at APE, where they announce their customer routes, including AussieHQ.

266 posts

Ultimate Geek


  # 446835 9-Mar-2011 01:42
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This should be fixed now.



3508 posts

Uber Geek

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  # 446867 9-Mar-2011 09:42
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Na still not fixed from here.




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266 posts

Ultimate Geek


  # 447006 9-Mar-2011 16:26
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Yeah it seems that on our static IP range it's fixed but on the dynamic one (118.90.) the issue is still there. Looking into it again.

266 posts

Ultimate Geek


  # 449359 17-Mar-2011 20:52
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This is fixed now.

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