[WXC/VFX] Bad pings to Gamearena - Vocus/Telstra Aussie peering possibly?

Forums › One New Zealand (including Vodafone, WxC, Farmside) › [WXC/VFX] Bad pings to Gamearena - Vocus/Telstra Aussie peering possibly?

Zeon

3916 posts

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#77315 14-Feb-2011 21:47

Hey guys,I'm getting atrocious pings to Gamearena servers in Aussie. It seems like the inter connection between Vocus and Telstra in Sydney (maybe Equinix, not sure how things are structured there). Anyone else experiencing this? Could you please check this with Vocus Maverick :)

Microsoft Windows [Version 6.1.7600]Copyright (c) 2009 Microsoft Corporation. All rights reserved.C:\Users\Jonathan Spence>tracert gamearena.com.auTracing route to gamearena.com.au [203.46.104.10]over a maximum of 30 hops: 1 <1 ms <1 ms <1 ms DD-WRT [10.1.252.1] 2 1 ms 1 ms 1 ms . [10.1.254.1] 3 18 ms 17 ms 17 ms ip-58-28-15-31.wxnz.net [58.28.15.31] 4 20 ms 17 ms 19 ms ip-58-28-13-83.wxnz.net [58.28.13.83] 5 17 ms 23 ms 26 ms ip-58-28-16-1.wxnz.net [58.28.16.1] 6 20 ms 19 ms 19 ms as17435.cust.bdr01.akl02.akl.VOCUS.net.au [114.31.203.90] 7 20 ms * 19 ms ten-0-3-0-120.bdr01.akl02.akl.VOCUS.net.au [114.31.203.89] 8 43 ms 45 ms 43 ms ten-0-1-0-60.bdr01.akl01.akl.VOCUS.net.au [114.31.202.40] 9 45 ms 43 ms 44 ms ip-96.192.31.144.VOCUS.net.au [114.31.192.96] 10 45 ms 45 ms * ten-0-2-0.bdr01.syd01.nsw.VOCUS.net.au [114.31.192.57] 11 174 ms 230 ms * 119.225.12.197 12 * * * Request timed out. 13 175 ms 176 ms 175 ms Bundle-Ether15.ken39.Sydney.telstra.net [165.228.132.205] 14 180 ms 181 ms 180 ms Bundle-Ether6.ken-core4.Sydney.telstra.net [203.50.6.145] 15 174 ms 172 ms 174 ms TenGigabitEthernet7-1.ult2.Sydney.telstra.net [203.50.20.51] 16 215 ms 215 ms 216 ms telstr517.lnk.telstra.net [165.228.157.34] 17 ^CC:\Users\Jonathan Spence>ping 119.225.12.197Pinging 119.225.12.197 with 32 bytes of data:Reply from 119.225.12.197: bytes=32 time=175ms TTL=48Reply from 119.225.12.197: bytes=32 time=175ms TTL=48Reply from 119.225.12.197: bytes=32 time=174ms TTL=48Ping statistics for 119.225.12.197: Packets: Sent = 3, Received = 3, Lost = 0 (0% loss),Approximate round trip times in milli-seconds: Minimum = 174ms, Maximum = 175ms, Average = 174msControl-C^CC:\Users\Jonathan Spence>

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watchthisspace

35 posts

Geek

#440059 16-Feb-2011 01:06

I do find my pings to be very very awful to Gamearena. Just last night I was playing F.E.A.R Combat on a Gamearena server, and my ping was 260ms. I have two other friends who are on Snap (We are all in ChCh) and their ping was 80ms.

You could ring Xnet and ask to get interleaving turned off, but I'm not sure how much of a reduction you'd get ping wise.

Zeon

3916 posts

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#440096 16-Feb-2011 08:51

Already have interleaving turned off. The problem seems to be with Xnet's international provider, Vocus. I'll ring them up.

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watchthisspace

35 posts

Geek

#440174 16-Feb-2011 11:01

Am very interested to hear what they have to say.

gingofthesouth

42 posts

Geek

#445333 3-Mar-2011 22:46

Yeah there is def a traffic issue here to australia at the moment through xnet.
My brother and I play Xbox Live online gaming. If we are hosting a game (both different houses, different suburbs etc) then Australians will get bad ping to us and visa-versa. At the same time our friends who are with other providers (mostly telecom) will have very good ping to the same server.

Experiencing jitter of about 40ms or so often and about 4% packet loss.

traceroute govt.com.autraceroute to govt.com.au (206.251.75.130), 64 hops max, 52 byte packets 1 homeportal (192.168.1.1) 1.673 ms 0.921 ms 0.533 ms 2 ip-58-28-15-31.wxnz.net (58.28.15.31) 36.613 ms 38.869 ms 35.452 ms 3 ip-58-28-13-83.wxnz.net (58.28.13.83) 35.446 ms * 37.727 ms 4 ip-58-28-16-1.wxnz.net (58.28.16.1) 37.382 ms 40.724 ms 35.429 ms 5 as17435.cust.bdr01.akl02.akl.vocus.net.au (114.31.203.90) 39.416 ms 37.013 ms 37.417 ms 6 ten-0-3-0-120.bdr01.akl02.akl.vocus.net.au (114.31.203.89) 39.357 ms 39.062 ms 35.406 ms 7 ten-0-1-0-60.bdr01.akl01.akl.vocus.net.au (114.31.202.40) 189.062 ms 190.405 ms 193.026 ms 8 ip-54.199.31.114.vocus.net.au (114.31.199.54) 191.215 ms 190.877 ms 191.142 ms 9 ten-1-1-0.bdr02.sjc01.ca.vocus.net.au (114.31.199.117) 193.230 ms 190.877 ms 191.117 ms10 linkline.com.any2ix.coresite.com (206.223.143.28) 199.054 ms 198.829 ms *11 lawan1.webnx.com (216.66.254.253) 200.346 ms 202.076 ms 197.159 ms12 serv.proweb.com (206.251.75.130) 200.803 ms * 202.093 ms

--- govt.com.au ping statistics ---81 packets transmitted, 77 packets received, 4.9% packet lossround-trip min/avg/max/stddev = 186.702/197.495/203.491/2.995 ms

Local ping rates are good and packet loss is usually nil.
--- trademe.co.nz ping statistics ---60 packets transmitted, 60 packets received, 0.0% packet lossround-trip min/avg/max/stddev = 35.996/43.108/48.762/2.363 ms

gingofthesouth

42 posts

Geek

#445787 5-Mar-2011 14:08

traceroute to aussiehq.com.au (203.88.112.153), 64 hops max, 52 byte packets
1 homeportal (192.168.1.1) 1.434 ms 0.956 ms 0.709 ms
2 ip-58-28-15-31.wxnz.net (58.28.15.31) 29.673 ms 30.408 ms 30.563 ms
3 ip-58-28-13-83.wxnz.net (58.28.13.83) 36.027 ms 29.381 ms 25.058 ms
4 ip-58-28-16-1.wxnz.net (58.28.16.1) 33.331 ms 27.669 ms 35.068 ms
5 vocus1.ape.net.nz (192.203.154.123) 35.635 ms 33.584 ms 30.544 ms
6 ten-0-1-0-60.bdr01.akl01.akl.vocus.net.au (114.31.202.40) 62.046 ms 58.813 ms 55.056 ms
7 ge-0-0-0-51.bdr02.syd01.nsw.vocus.net.au (114.31.192.44) 59.534 ms 54.942 ms 53.460 ms
8 ten-0-2-0.bdr01.syd01.nsw.vocus.net.au (114.31.192.57) 55.380 ms 56.454 ms 55.090 ms
9 ip-193.192.31.114.vocus.net.au (114.31.192.193) 57.141 ms 55.746 ms 60.798 ms
10 ge-0-2-7.bdr02.cbr01.act.vocus.net.au (114.31.204.66) 63.062 ms 56.786 ms 55.631 ms
11 ge-0-0-2.bdr01.cbr01.act.vocus.net.au (114.31.204.64) 58.855 ms 58.235 ms 58.824 ms
12 gi0-3-3.bdr2.cbr1.as24557.net.au (114.31.205.22) 61.046 ms 58.961 ms 59.193 ms
13 vl4.cor2.cbr1.as24557.net.au (203.88.112.20) 58.526 ms 128.026 ms 58.877 ms
14 www.aussiehq.com.au (203.88.112.153) 55.547 ms 59.520 ms 56.785 ms

traceroute to govt.com.au (206.251.75.130), 64 hops max, 52 byte packets
1 homeportal (192.168.1.1) 2.032 ms 1.233 ms 0.577 ms
2 ip-58-28-15-31.wxnz.net (58.28.15.31) 24.823 ms 24.227 ms 25.456 ms
3 ip-58-28-13-83.wxnz.net (58.28.13.83) 25.276 ms 27.785 ms 25.543 ms
4 ip-58-28-16-1.wxnz.net (58.28.16.1) 29.568 ms 32.235 ms 33.473 ms
5 as17435.cust.bdr01.akl02.akl.vocus.net.au (114.31.203.90) 33.501 ms 33.163 ms 31.617 ms
6 ten-0-3-0-120.bdr01.akl02.akl.vocus.net.au (114.31.203.89) 27.440 ms 31.310 ms 29.432 ms
7 ten-0-1-0-60.bdr01.akl01.akl.vocus.net.au (114.31.202.40) 179.333 ms 181.834 ms 183.184 ms
8 ip-54.199.31.114.vocus.net.au (114.31.199.54) 183.385 ms 186.967 ms 177.276 ms
9 ten-1-1-0.bdr02.sjc01.ca.vocus.net.au (114.31.199.117) 179.241 ms 179.166 ms 185.119 ms
10 linkline.com.any2ix.coresite.com (206.223.143.28) 195.005 ms 192.831 ms 189.133 ms
11 lawan1.webnx.com (216.66.254.253) 194.193 ms 194.831 ms 196.856 ms
12 serv.proweb.com (206.251.75.130) 189.055 ms 187.111 ms 189.144 ms

PenultimateHop

637 posts

Ultimate Geek

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#445792 5-Mar-2011 14:50

gingofthesouth:
traceroute to aussiehq.com.au (203.88.112.153), 64 hops max, 52 byte packets
1 homeportal (192.168.1.1) 1.434 ms 0.956 ms 0.709 ms
2 ip-58-28-15-31.wxnz.net (58.28.15.31) 29.673 ms 30.408 ms 30.563 ms
3 ip-58-28-13-83.wxnz.net (58.28.13.83) 36.027 ms 29.381 ms 25.058 ms
4 ip-58-28-16-1.wxnz.net (58.28.16.1) 33.331 ms 27.669 ms 35.068 ms
5 vocus1.ape.net.nz (192.203.154.123) 35.635 ms 33.584 ms 30.544 ms
6 ten-0-1-0-60.bdr01.akl01.akl.vocus.net.au (114.31.202.40) 62.046 ms 58.813 ms 55.056 ms
7 ge-0-0-0-51.bdr02.syd01.nsw.vocus.net.au (114.31.192.44) 59.534 ms 54.942 ms 53.460 ms
8 ten-0-2-0.bdr01.syd01.nsw.vocus.net.au (114.31.192.57) 55.380 ms 56.454 ms 55.090 ms
9 ip-193.192.31.114.vocus.net.au (114.31.192.193) 57.141 ms 55.746 ms 60.798 ms
10 ge-0-2-7.bdr02.cbr01.act.vocus.net.au (114.31.204.66) 63.062 ms 56.786 ms 55.631 ms
11 ge-0-0-2.bdr01.cbr01.act.vocus.net.au (114.31.204.64) 58.855 ms 58.235 ms 58.824 ms
12 gi0-3-3.bdr2.cbr1.as24557.net.au (114.31.205.22) 61.046 ms 58.961 ms 59.193 ms
13 vl4.cor2.cbr1.as24557.net.au (203.88.112.20) 58.526 ms 128.026 ms 58.877 ms
14 www.aussiehq.com.au (203.88.112.153) 55.547 ms 59.520 ms 56.785 ms

That looks like a reasonable latency to Australia from NZ. I'd also note that it's going across peering (at least in one direction) rather than via a transit link.

If you are wondering why the highlighted-in-bold links 'appear' to be in the same city but have a latency spike, it will be due to ICMP tunneling within an MPLS network (the packet is returned from the far-end router, in this case in Australia).

gingofthesouth:
traceroute to govt.com.au (206.251.75.130), 64 hops max, 52 byte packets
1 homeportal (192.168.1.1) 2.032 ms 1.233 ms 0.577 ms
2 ip-58-28-15-31.wxnz.net (58.28.15.31) 24.823 ms 24.227 ms 25.456 ms
3 ip-58-28-13-83.wxnz.net (58.28.13.83) 25.276 ms 27.785 ms 25.543 ms
4 ip-58-28-16-1.wxnz.net (58.28.16.1) 29.568 ms 32.235 ms 33.473 ms
5 as17435.cust.bdr01.akl02.akl.vocus.net.au (114.31.203.90) 33.501 ms 33.163 ms 31.617 ms
6 ten-0-3-0-120.bdr01.akl02.akl.vocus.net.au (114.31.203.89) 27.440 ms 31.310 ms 29.432 ms
7 ten-0-1-0-60.bdr01.akl01.akl.vocus.net.au (114.31.202.40) 179.333 ms 181.834 ms 183.184 ms
8 ip-54.199.31.114.vocus.net.au (114.31.199.54) 183.385 ms 186.967 ms 177.276 ms
9 ten-1-1-0.bdr02.sjc01.ca.vocus.net.au (114.31.199.117) 179.241 ms 179.166 ms 185.119 ms
10 linkline.com.any2ix.coresite.com (206.223.143.28) 195.005 ms 192.831 ms 189.133 ms
11 lawan1.webnx.com (216.66.254.253) 194.193 ms 194.831 ms 196.856 ms
12 serv.proweb.com (206.251.75.130) 189.055 ms 187.111 ms 189.144 ms

That one is going to the US, not Australia, and the latency also looks normal. Same story for the apparent huge increase in latency in Auckland.

Zeon

3916 posts

Uber Geek

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#445799 5-Mar-2011 15:13

Ohhh looks like Xnet are now on Pacific IX (I presume that's Vocus at APE)

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