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839 posts

Ultimate Geek


# 77935 24-Feb-2011 16:45
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I've been struggling to send mail using an iphone 4.

the issue is that the domain name is not hosted by Xtra so using the email from address gets rejected both by send.xtra.co.nz, and also by smtp.businessmail.co.nz

I tried using smtp.vodafone.co.nz and that also fails because the email is rejected.

I then tried picking up email using a gmail account, and changed the mail from in the gmail account to this domain name, and then setup gmail on the iphone.  But when I send email from the iphone, the email address seen is that of gmail, and not the one I setup.

So, what's the best way to deal with this ie. send email from a iphone with a domain not hosted by vodafone ...

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  # 443117 24-Feb-2011 16:57
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Who is your domain hosted with? If you have Vodafone as your phone provider, what does Xtra have to do with it?




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Ultimate Geek


  # 443120 24-Feb-2011 17:05
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The domain is hosted by a company in Chch - Register Direct, and they hold the pop3 mail.

The office uses a Telecom business account.

I can send email on the iphone using Telecom's smtp servers but only if I use the telecom xtra email account.


 

 
 
 
 


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  # 443121 24-Feb-2011 17:09
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Register Direct will be the domain registrar, but who is the host? Telecom?

If not, I don't see what Telecom have to do with it other than provide the office internet connection?




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  # 443123 24-Feb-2011 17:16
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Get a third party paid SMTP service with secure authentication, and be free from the problems of using a handset with an operator, connected to a network of another one.






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Ultimate Geek


  # 443126 24-Feb-2011 17:20
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Any suggestions on a paid Smtp provider?

BTW, this isn't for me .. but a friend.  

 



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Ultimate Geek


  # 443127 24-Feb-2011 17:25
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I was hoping that there was some configuration on the iphone gmail settings to configure the from/reply to accounts for gmail ... anyone know?  I had hoped configuring web mail was sufficient.
 



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Ultimate Geek


  # 443290 25-Feb-2011 09:23
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Ok, found a post somewhere which said you have to do this:


  1. delete the standard gmail account that I set up originally

  2.  recreate the gmail manually as other

  3. choose imap to receive and smtp to send

  4. configure the from address in the imap settings


And that should work ... will try as soon as I get to meet my mate again.

 
 
 
 


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  # 443295 25-Feb-2011 09:27
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If Register Direct run the pop3 service they should also run an SMTP server for you. Get in touch with them to find out the details you need to use.




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Ultimate Geek


  # 443303 25-Feb-2011 09:33
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  # 443316 25-Feb-2011 09:50
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gchiu: http://www.registerdirect.co.nz/help/smtp_servers.html

looks like they don't


In that case then I would look at switching hosting providers. In this day and age its ridiculous that you can't relay mail accounts which you host the incoming for. The days of using your ISP's SMTP service are fading and its recommended to use SMTP services with the same provider as your incoming mail services. 




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Master Geek


  # 443329 25-Feb-2011 10:40
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Another alternative (if it is just the one hosted email address) would be to add that to your xtra username. If you have a work dsl account with Telecom there would be a xtra email address.

Log into yahoomail.com with that and then add the domain email address. A confirmation email would be sent and once registered you can then use the send.xtra.co.nz with the xtra username and password.

You need to use custom port 465, authentication password and ssl for the outgoing server details.



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Ultimate Geek


  # 443331 25-Feb-2011 10:43
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That sounds like the information I need!

Thanks. 

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Wannabe Geek


  # 445091 3-Mar-2011 10:22
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Try JangoSMTP. It's free for 200 emails/month or you can pay for more. There are directions on how to configure it with iPhone here: http://www.jangosmtp.com/iphone-email-setup.asp.

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  # 445094 3-Mar-2011 10:40
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I couldnt get SMTP to work with go daddy on my iphone.. so removed email from them.. MX records now pointing to GMAIL and I still have my @thecheese.co.nz email addresses. Working brilliantly!




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  # 445095 3-Mar-2011 10:42
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I can't understand why you're not able to use the Vodafone SMTP server.

Surely it shouldn't care what the "from" address is, as long as you're coming from a mobile IP address you should be free to send mail from and to whom you please.

Or have Vodafone setup their SMTP servers strangely?




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