Poor mobile data speeds in Auckland CBD

Forums › Vodafone New Zealand › Poor mobile data speeds in Auckland CBD

Peppery

751 posts

Ultimate Geek
+1 received by user: 135

Trusted

Topic # 78808 8-Mar-2011 20:00

Hey guys,

Anyone been noticing wildly unreliable mobile data in the Auckland CBD lately? Have been having problems trying to establish connections lately and midday today I was essentially unable to connect. I understand there's congestion around this time, but being able to continue chatting would be nice.

Tried a few different spots, inside Westfield Downtown, Britomart Carpark (both locations pictured below in screenshots) and the ferry building and back up at the University of Auckland and experienced speeds between 2.5Mbps and 0.01Mbps within minutes of eachother.

What's going on here?

1 | 2

26355 posts

Uber Geek
+1 received by user: 5927

Moderator

Trusted

Biddle Corp

Lifetime subscriber

Reply # 446760 8-Mar-2011 20:10

Any reason why you're testing to Christchurch? There could be various reasons that have nothing to do with the air interface that could be the cause of these issues.

Peppery

751 posts

Ultimate Geek
+1 received by user: 135

Trusted

Reply # 446761 8-Mar-2011 20:12

Automatically selected by the Speedtest app. Only just realised that there's an option to manually select one.

In either case, I still could barely access any resources at all, so I don't think Snap was the problem here.

stagnant16

167 posts

Master Geek
+1 received by user: 1

Reply # 447003 9-Mar-2011 16:21

Peppery: Automatically selected by the Speedtest app. Only just realised that there's an option to manually select one.

In either case, I still could barely access any resources at all, so I don't think Snap was the problem here.

Having exactly the same problem, I'm on College Hill, just up from Victoria Park. It's being going on for a week or so now.

Test Date: Mar 9, 2011 2:01 PM
Connection Type: Cellular
Server: Auckland
Download: 0.03 Mbps
Upload: 0.00 Mbps
Ping: 337 ms

External IP: 121.90.111.241
Internal IP: 121.90.111.241
Latitude: -36.8465
Longitude: 174.7539

A detailed image for this result can be found here:

https://www.speedtest.net/iphone/98287424.png

kiwind

70 posts

Master Geek
+1 received by user: 1

Reply # 447603 11-Mar-2011 16:02

Same problems here. In Ponsonby, in close line of sight view of the transmitter, full strength signal which even the iPhone 4 death grip doesn't change.

V frustrating!

stagnant16

167 posts

Master Geek
+1 received by user: 1

Reply # 447614 11-Mar-2011 16:29

Has been tracked to a site showing signs of degregation for the last 15 days, no eta given!

LukeChandlerNZ

1 post

Wannabe Geek
Inactive user

Reply # 448356 14-Mar-2011 21:24

I am having the same issues in Tauranga and Palmerston North. The only place I seem to get any decent connection, is the Desert Road. I have complained about it so many times, no one listens. So I refuse to pay the bill.

Vodafone's Customer Service team always, I mean always, blames the phone. They always want to get a tech to help me "troubleshoot" which consists of resetting the network settings and the likes.

As it stands now, both of my iPhones have been barred by Vodafone, and both will be ported over to Telecom by the end of the week if nothing is done.

EDIT: When I was at Ellerslie racecourse in November, I had 0.23 Mbps and HTTPs failed to load.

SteveON

1917 posts

Uber Geek
+1 received by user: 110

Reply # 448369 14-Mar-2011 21:38

Peppery: Hey guys,

Anyone been noticing wildly unreliable mobile data in the Auckland CBD lately? Have been having problems trying to establish connections lately and midday today I was essentially unable to connect. I understand there's congestion around this time, but being able to continue chatting would be nice.

Tried a few different spots, inside Westfield Downtown, Britomart Carpark (both locations pictured below in screenshots) and the ferry building and back up at the University of Auckland and experienced speeds between 2.5Mbps and 0.01Mbps within minutes of eachother.

What's going on here?

Those images are epic!

quickymart

3598 posts

Uber Geek
+1 received by user: 737

Reply # 448400 14-Mar-2011 23:51

Not to mention, huge.

dman

933 posts

Ultimate Geek
+1 received by user: 26

Reply # 450500 21-Mar-2011 20:53

heh, I'm on 2degrees broadband and I've been noticing in the last couple of days that a small ish percentage of pages won't load until I reload them again for a second try

Who I am: multi time Ironman finisher, University of Auckland graduate, Freelancer (mainly focused on website development, message me for work).

twitter.com/TersoIT

khull

1245 posts

Uber Geek
+1 received by user: 137

Reply # 452694 28-Mar-2011 11:48

May not just be in Auckland as I am in Welly CBD here and the data speeds are atrocious lately.

Speed test download range from 0.02mbps to 0.79mbps during the day and upload is from 0.01mbps to 0.05mbps

Ivor

64 posts

Master Geek

Reply # 452710 28-Mar-2011 12:27

Oh, good to know it wasn't just my problem.

I used the Mobile Eftpos machine (through Vodafone network) in West Auckland area, it takes nearly a minute before a transaction is accepted. (Thank goodness, that still goes through at the moment)

johnr

19282 posts

Uber Geek
+1 received by user: 2600
Inactive user

Reply # 452712 28-Mar-2011 12:34

Ivor: Oh, good to know it wasn't just my problem.

I used the Mobile Eftpos machine (through Vodafone network) in West Auckland area, it takes nearly a minute before a transaction is accepted. (Thank goodness, that still goes through at the moment)

A mobile EFTPOS transaction uses very little data and are generally done over the 2G GPRS network so not even related and West Auckland is not located in Auckland CBD

John

SteveON

1917 posts

Uber Geek
+1 received by user: 110

Reply # 452713 28-Mar-2011 12:34

Humm, I ran this test at home (wgtn) the other day to show a friend and the speed was faster via 2degrees than orcon... Anyway, yeah I noticed that VF has been having issues lately as well. Their 3g has become <EDGE speeds...

johnr:
Ivor: Oh, good to know it wasn't just my problem.

I used the Mobile Eftpos machine (through Vodafone network) in West Auckland area, it takes nearly a minute before a transaction is accepted. (Thank goodness, that still goes through at the moment)

A mobile EFTPOS transaction uses very little data and are generally done over the 2G GPRS network so not even related

John

The transaction data is so minimal, if you are using a chip card then I can understand why it's taking so long. Though the ping may have a little to do with it. Do you have the option over wifi?

Ivor

64 posts

Master Geek

Reply # 452714 28-Mar-2011 12:37

johnr:
Ivor: Oh, good to know it wasn't just my problem.

I used the Mobile Eftpos machine (through Vodafone network) in West Auckland area, it takes nearly a minute before a transaction is accepted. (Thank goodness, that still goes through at the moment)

A mobile EFTPOS transaction uses very little data and are generally done over the 2G GPRS network so not even related and West Auckland is not located in Auckland CBD

John

ok ok.. right

i'd keep bothering my Eftpos machine company in this case then :(

SteveON

1917 posts

Uber Geek
+1 received by user: 110

Reply # 452718 28-Mar-2011 12:41

Ivor:
johnr:
Ivor: Oh, good to know it wasn't just my problem.

I used the Mobile Eftpos machine (through Vodafone network) in West Auckland area, it takes nearly a minute before a transaction is accepted. (Thank goodness, that still goes through at the moment)

A mobile EFTPOS transaction uses very little data and are generally done over the 2G GPRS network so not even related and West Auckland is not located in Auckland CBD

John

ok ok.. right

i'd keep bothering my Eftpos machine company in this case then :(

From my experiences mobile eftpos can be much faster than the older system.
I think they are all pretty much pure digital now anyway, Can you try over wifi?

1 | 2