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Topic # 81553 14-Apr-2011 10:33
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I'm currently with Xnet, but the evening speed issues are starting to get me down.  Orcon sent through some advertising with a tempting offer ($70 for internet and landline, with one of four options, such as 5GB of data and unlimited national calls), but I'm wondering whether it's worth switching.  In Palmerston North, would there be any noticeable difference between Xnet and Orcon?  I saw in another thread someone said in Auckland Xnet was on the EUBA (not sure what this is) and that speeds had improved.  I'm sceptical that if I changed ISPs in Palmerston North, I would see any noticeable difference in speed.

Can anyone shed any light here?

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  Reply # 458625 14-Apr-2011 11:27
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The question is what are your complaints with your speed? From what you say it sounds like you are having issues during peak times. Many ISP's have this problem and Orcon definatley have in the past (was with them 2-3 years ago). I hear telecom provide the best coverage of bandwidth internationally during peak times but cannot confirm!

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  Reply # 458643 14-Apr-2011 11:51
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Can't hurt to drop the Xnet helpdesk a call or email to tell them you experiencing slow peak time speeds AND ask if the cabinet/exchange that you are connected to will be getting migrated to EUBA AND if they can put a job in to get you moved now.

Worth asking imo.


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  Reply # 458747 14-Apr-2011 14:14
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Thanks for the replies. I haven't done any serious testing of speeds for a while, just noticed a general slowdown after 6pm. I might do some proper testing over a few weeks and send it through to Xnet. I've never really pushed it though, because I've always felt it's too hard to pin it down to the ISP, when there are so many other factors in the mix - router, condition of house wiring, international bandwidth, cabinet capacity, etc. But will do the testing and get the data to show Xnet and see where that takes us.

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