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maverick

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#81782 18-Apr-2011 15:26
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Presently we have a hardware issue that was affecting some users for Internet and Mail this occurred at 14:05, whilst repairing the issue a problem has occurred at around 15:10 which has taken all ISP services offline, this includes DNS which will affect some VFX users as well,

We hope to have this resolved shortly and apologize for the inconvenience 




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ChrisNZL
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  #460172 18-Apr-2011 15:32
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Thanks for the update, and thank you for putting a message on your 0800 number - very helpful.




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kyhwana2
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  #460173 18-Apr-2011 15:35
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Is that the reason for all the disconnects today? (DSL drops out, disconnects and reconnects after 30-60 seconds with a new IP)

 
 
 
 


maverick

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  #460174 18-Apr-2011 15:36
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kyhwana2: Is that the reason for all the disconnects today? (DSL drops out, disconnects and reconnects after 30-60 seconds with a new IP)



the issue started at 14:05 and is almost resolved, if you had some issues it would only have been between these times




Yes I am a employee of WxC (My Profile) ... but I do have my own opinions as well Wink

             

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Zeon
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  #460175 18-Apr-2011 15:36
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Had MAJOR DVX problems this morning - thought it was us =p




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maverick

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  #460176 18-Apr-2011 15:40
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Zeon: Had MAJOR DVX problems this morning - thought it was us =p


There were no issues this morning Jonathan all should have been fine. what issues did you have ?




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bleetz
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  #460177 18-Apr-2011 15:42
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Those who use DVX are probably rather accustomed with the issues not being internal..... :)

 

ChrisNZL
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  #460179 18-Apr-2011 15:45
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Services are back for me. Yay.




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maverick

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  #460183 18-Apr-2011 15:56
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bleetz: Those who use DVX are probably rather accustomed with the issues not being internal..... :)

 



Not funny or true so care to back that up or are you just trolling,  I would say you will generally see that the DVX / VFX services are the most reliable VoIP offerings in the market, in this case DNS was the cause of issue for users that are using pan.wxnz.net.   




Yes I am a employee of WxC (My Profile) ... but I do have my own opinions as well Wink

             

https://www.facebook.com/wxccommunications

maverick

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  #460185 18-Apr-2011 15:58
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Issue's should have been fully resolved at around 15:30 onwards




Yes I am a employee of WxC (My Profile) ... but I do have my own opinions as well Wink

             

https://www.facebook.com/wxccommunications

kiwitrc
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  #460190 18-Apr-2011 16:11
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What is DVX? Tried to google but got a gay cruising site in Auckland. If it is indeed a gay cruising site then I dont need to know any more.

Edit, found it, SIP trunk service.

RedJungle
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  #460203 18-Apr-2011 16:24
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Thanks Maverick, so helpful to have updates posted here (it was the first place I looked) :)




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maverick

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  #460210 18-Apr-2011 16:31
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kiwitrc: What is DVX? Tried to google but got a gay cruising site in Auckland. If it is indeed a gay cruising site then I dont need to know any more.

Edit, found it, SIP trunk service.


definitely option 2 Smile




Yes I am a employee of WxC (My Profile) ... but I do have my own opinions as well Wink

             

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kiwitrc
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  #460216 18-Apr-2011 16:36
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maverick:
kiwitrc: What is DVX? Tried to google but got a gay cruising site in Auckland. If it is indeed a gay cruising site then I dont need to know any more.

Edit, found it, SIP trunk service.


definitely option 2 Smile


I guess the first one is a ZIP trunk service.

Zeon
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  #460222 18-Apr-2011 16:46
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maverick:
Zeon: Had MAJOR DVX problems this morning - thought it was us =p


There were no issues this morning Jonathan all should have been fine. what issues did you have ?


We are having problemsw tih our trunks suddenly dropping registration today. here is what I see in my log:


[2011-04-18 10:22:25] NOTICE[3850] chan_sip.c: -- Registration for '99510XXX@pan.wxnz.net' timed out, trying again (Attempt #6986)
[2011-04-18 10:22:26] NOTICE[3850] chan_sip.c: -- Registration for '42379XXX@pan.wxnz.net' timed out, trying again (Attempt #6986)
[2011-04-18 10:22:45] NOTICE[3850] chan_sip.c: -- Registration for '99510XXX@pan.wxnz.net' timed out, trying again (Attempt #6987)
[2011-04-18 10:22:46] NOTICE[3850] chan_sip.c: -- Registration for '42379XXX@pan.wxnz.net' timed out, trying again (Attempt #6987)
[2011-04-18 10:23:05] NOTICE[3850] chan_sip.c: -- Registration for '99510XXX@pan.wxnz.net' timed out, trying again (Attempt #6988)
[2011-04-18 10:23:06] NOTICE[3850] chan_sip.c: -- Registration for '42379XXX@pan.wxnz.net' timed out, trying again (Attempt #6988)
[2011-04-18 10:23:25] NOTICE[3850] chan_sip.c: -- Registration for '99510XXX@pan.wxnz.net' timed out, trying again (Attempt #6989)
[2011-04-18 10:23:26] NOTICE[3850] chan_sip.c: -- Registration for '42379XXX@pan.wxnz.net' timed out, trying again (Attempt #6989)
 

I'll restart Trixbox and it will work for about 20mins then the trunks lose registrations and "sip show peers" says "unreachable".




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maverick

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  #460257 18-Apr-2011 18:26
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Nothing that we are aware of with this did this just start this morning ?, drop me the details of your trunk, if you see this again drop me a pm straight away and I will see what is happening, it sounds like your not seeing the Okay messages




Yes I am a employee of WxC (My Profile) ... but I do have my own opinions as well Wink

             

https://www.facebook.com/wxccommunications

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