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62 posts

Master Geek
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# 82871 6-May-2011 21:33
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Hi all,
I am having a problem accessing this financial services website.I am only able to access it via a proxyserver (eg www.bind2.com) which is unsecure,so not  suitable.
I have raised the issue with Xnet and Capitahartshead, but was wondering if other people are having the same problem or is it just me?

Thanks in advance,   Shirley  :)

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Cloud Guru
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Snowflake
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  # 466364 6-May-2011 23:32
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works ok from a callplus connection




1598 posts

Uber Geek
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  # 466366 6-May-2011 23:36
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Not working here on Vodafone NZ Fixed Line Broadband.
UPDATE: Interestingly, it works off of my Vodafone NZ Mobile Broadband (iPhone 4).

 
 
 
 


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  # 466374 7-May-2011 01:05
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Working no problem here on telecom

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Uber Geek
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  # 466383 7-May-2011 07:15
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Works on TelstraClear cable.

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  # 466387 7-May-2011 07:57
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Change your DNS to one confirmed working, like TelstraClear. Issue is probably with the XNet DNS not resolving that address.




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62 posts

Master Geek
Inactive user


  # 468030 11-May-2011 19:47
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Hi, thanks for the replies, sorry for the delay in getting back to you.

Tried changing my DNS server to xtras  (202.27.158.40 / 202.27.156.72) but no success.
Talked to the Xnet techs they were able to access the site by using an IP address in a different
 range to mine.

They suggested that the site may be blocking ip addresses in my range, so will have to contact
 capitahartshead.

Thanks again 
Shirley

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  # 468265 12-May-2011 13:11
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Interesting. I'm on Xnet too and have tried to access this site but can't. I've found Xnet can be quite finicky with what it'll connect to at times and if I can't get where I want to go using IE (9) I'll try Firefox or Chrome. That didn't work in this case.

Tried doing a ping and a tracert - both failed. But, through a proxy there's no problems with connecting. Hope it gets sorted out for you soon.

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