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cws82us

788 posts

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#82911 7-May-2011 16:04
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on 4/04/11 i sent a txt to get double my minutes
and got a text this and i still have not got my double minutes
 




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codyc1515
1598 posts

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  #466495 7-May-2011 16:27
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Same thing happened to me last time, I don't believe I got the double minutes.



kiwitrc
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  #466500 7-May-2011 17:04
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Have a read through this http://help.vodafone.co.nz/app/answers/detail/a_id/13141 it depends on your billing date.

cws82us

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  #466508 7-May-2011 17:18
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bill date was yesterday and still nothing




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cranz
675 posts

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  #466556 7-May-2011 20:26

Give them a call on 777 and they will be able add them on - though it should have been automatic

cws82us

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  #466591 7-May-2011 22:28
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I called them he told me to wait 24hrs for it to be added




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Gobit
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  #466739 8-May-2011 13:42
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G'day

Same issue.

Waiting to hear back from Vodafone.

Cheers, Gobit 

 
 
 
 

Shop now for Dyson appliances (affiliate link).
mrgsm021
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  #466749 8-May-2011 14:17
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In that case, I won't expect mine to be added on time then (13th May), will see what happens.

Gobit
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  #466853 8-May-2011 18:33
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Got a text from Vodafone about half an hour ago saying:

[i]"Congratulations! Your double minutes have now been applied for you to talk it up over the next 3 months. To check how many minutes you have just text BAL to 777"[/i]

Did that and got a reply text which only showed my basic Anytime minutes, nothing about doubled. Check in My Vodafone and the same – only basic minutes, nothing about doubled.

Cheers, Gobit

vccmzf
11 posts

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  #467603 10-May-2011 15:22
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email me your details and I'll have a look for you

Chris (VFNZ)

Gobit
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  #467647 10-May-2011 17:02
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G'day Chris

Thanks for your offer of help.

Your offer must have scared Vodafone's computer systems ;-)

As I was typing up the email just now I pinged again saying the double minutes have been applied. Text from 777 and the double minutes now come up. Also checked on My Vodafone and through the iPhone app and both also now show the double minutes so looks like problem solved.

Thanks again,

Cheer, Gobit

vccmzf
11 posts

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  #467842 11-May-2011 10:28
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I had nothing to do with that,I swear! I'm glad its all OK.

Enjoy :-)

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