Vodafone outage across lower North Island

Forums › Vodafone New Zealand › Vodafone outage across lower North Island

old3eyes

7833 posts

Uber Geek
+1 received by user: 783

Subscriber

Topic # 83697 20-May-2011 16:00

Hot on the heals of yesterdays slow news day on XT problems Stuff has found another slow news day item to headline with..

http://www.stuff.co.nz/business/industries/5032579/Vodafone-outage-across-lower-North-Island

Regards,

Old3eyes

johnr

19282 posts

Uber Geek
+1 received by user: 2600
Inactive user

Reply # 471660 20-May-2011 16:44

Fibre cut is now fixed

Zeon

3395 posts

Uber Geek
+1 received by user: 397

Trusted

Reply # 471665 20-May-2011 17:11

Lol one fibre feeding all those areas.... nice....

SteveON

1917 posts

Uber Geek
+1 received by user: 110

Reply # 471937 21-May-2011 16:34

Zeon: Lol one fibre feeding all those areas.... nice....

I wouldn't say that. It may be one fiber cut to their Controllers; thats easily done.

Unfortunately NZ is a small country; what do you expect? With the population of Melbourne you can't expect much.

sbiddle

26635 posts

Uber Geek
+1 received by user: 6141

Moderator

Trusted

Biddle Corp

Lifetime subscriber

Reply # 471949 21-May-2011 17:04

SteveON:
Zeon: Lol one fibre feeding all those areas.... nice....

I wouldn't say that. It may be one fiber cut to their Controllers; thats easily done.

Unfortunately NZ is a small country; what do you expect? With the population of Melbourne you can't expect much.

While I have no idea of where this fault occured this is now the second major FX networks fibre outage in the past month. The first took out the three Police/Fire ComCens for an afternoon.

It makes you wonder about the redundancy in the FX Networks network.

freitasm

BDFL - Memuneh
60833 posts

Uber Geek
+1 received by user: 11720

Administrator

Trusted

Geekzone

Lifetime subscriber

Reply # 471952 21-May-2011 17:06

sbiddle: While I have no idea of where this fault occured this is now the second major FX networks fibre outage in the past month. The first took out the three Police/Fire ComCens for an afternoon.

Interesting the media goes all over Telecom because forty calls to 111 couldn't be connected, but I didn't hear a word about the police/fire ComCens being taken down... But hey, it was another company, not Telecom.

Backblaze cloud backup (personal and business) | Geekzone broadband switch | Amazon (Geekzone aff) | MightyApe (Geekzone aff) |

My technology disclosure | Business Transformation | Enterprise Content Management |

MikeSkyrme

270 posts

Ultimate Geek
+1 received by user: 37

Trusted

Reply # 471955 21-May-2011 17:12

sbiddle:
SteveON:
Zeon: Lol one fibre feeding all those areas.... nice....

I wouldn't say that. It may be one fiber cut to their Controllers; thats easily done.

Unfortunately NZ is a small country; what do you expect? With the population of Melbourne you can't expect much.

While I have no idea of where this fault occured this is now the second major FX networks fibre outage in the past month. The first took out the three Police/Fire ComCens for an afternoon.

It makes you wonder about the redundancy in the FX Networks network.

sbiddle sums this up nicely. What redundancy is actually built into the networks?

Michael Skyrme - Instrumentation & Controls

sbiddle

26635 posts

Uber Geek
+1 received by user: 6141

Moderator

Trusted

Biddle Corp

Lifetime subscriber

Reply # 472009 21-May-2011 21:12

freitasm:
sbiddle: While I have no idea of where this fault occured this is now the second major FX networks fibre outage in the past month. The first took out the three Police/Fire ComCens for an afternoon.

Interesting the media goes all over Telecom because forty calls to 111 couldn't be connected, but I didn't hear a word about the police/fire ComCens being taken down... But hey, it was another company, not Telecom.

http://www.police.govt.nz/news/release/27884.html

From memory the outage was in the vicinity of 4 hours before it was retored. All WAN services between every Police station in the country and connectivity between the 3 Comcens in Chch, Wellington and Auckland were lost affecting the Police and Fire Service.

Phone services are handled differently so 111 wasn't affected, but it meant lots of things had to all be done manually, examples include NZFS turnouts where automated turnout procedures couldn't be used, instead pager messages had to be manually typed in before they could be sent out.

It did make the media, with the Police very clearly finger pointing FX networks and expressing great concern at their network performance.

knoydart

852 posts

Ultimate Geek
+1 received by user: 126

Trusted

Reply # 472012 21-May-2011 21:31

You would think with a countryside full of farmers, there would be some decent spade fade protection?

swalker5872

60 posts

Master Geek

Reply # 472038 21-May-2011 23:19

sbiddle:
freitasm:
sbiddle: While I have no idea of where this fault occured this is now the second major FX networks fibre outage in the past month. The first took out the three Police/Fire ComCens for an afternoon.

Interesting the media goes all over Telecom because forty calls to 111 couldn't be connected, but I didn't hear a word about the police/fire ComCens being taken down... But hey, it was another company, not Telecom.

http://www.police.govt.nz/news/release/27884.html

{Edited quote]

It did make the media, with the Police very clearly finger pointing FX networks and expressing great concern at their network performance.

Think that freitasm was suggesting the inability of Vodafone/2degrees customers to make emergency calls during this specific outage as opposed to the prior network issue. [edit] reread the post and no freitasm is actually pointing out the prior FXnetwork issue which the police did say dissapointed! I agree that I never saw any newspaper headlines saying beleagured FX network fails the emergency services. May just have missed them though!

On the other hand where are the stories about people unable to contact 111 due to the "beleagured!" Vodafone network / 2 Degrees / or FX network issues?

Trying to remember but think that if voda/2d customers have compatible handsets they could make emergency calls using XT network where sutiable coverage exists but the police requested that Telecom switch off that functionality the other way round?