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22 posts

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Topic # 84198 26-May-2011 16:06
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Thought this was fun..... (not)

I've got the 30gb sky plan with Vodafone that was set to auto-double your data each month.

Today decided that i'm not using it nearly enough and would rather cancel it.

On their website you can choose the option to remove the 'double your data option' - but the button (which i suspect is just a submit) only has the option to 'Add a double your data block'

However upon clicking this it said ' you have now doubled your data '
what !

A quick phone call was then required and its all sorted but i suspect the page remains the same !

(See below)



double your data

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1818 posts

Uber Geek
+1 received by user: 52

Trusted

  Reply # 474474 26-May-2011 16:32
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Lol nasty site design.

382 posts

Ultimate Geek
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  Reply # 474696 27-May-2011 10:14
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When you clicked the button which should really say something like submit or accept did it actually add another block of data?

I suppose what I'm asking is are we just talking about a poorly worded button or did it actually start charging more instead of less like you were intending?




Please note: I have a professional bias towards Vodafone.

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