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2 posts

Wannabe Geek


Topic # 84638 3-Jun-2011 22:53
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Just received a nice letter from Vodafone informing me that my Ultimate broadband plan will now cost $106.31 from the 1st July. 

Nice to see Vodafone rewarding us long standing customers with a price increase while new customers can get the sane plan for only $100, including a free modem. What is up with that? I get to pay $75 per year extra???
    
I've been with IHUG/Vodafone for 14+ years but this is annoying the hell out of me - going to be looking around for a new ISP.

Anyone else seeing red?


    

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  Reply # 477638 4-Jun-2011 00:05
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Yip not happy about it, will see what sort of partnership Telecom brings out with Sky and might make the switch.

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  Reply # 477661 4-Jun-2011 09:20
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Are you sure new customers don't get charged the same? That seems weird, the modem makes sense, but I'd be surprised if there were two sets of pricing-I'll see if I can find out.

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  Reply # 477668 4-Jun-2011 09:43
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You are getting early notification of a new price from July, whats to say that come July their prices increase in line? I am not quite sure what happens to the customers who sign between now and July, maybe they will get a 30 day notice as well?

If only it was as easy to obtain salary increases in line with CPI movement then the world would be a fine place :P

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  Reply # 477684 4-Jun-2011 10:40
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has it gone up by $6.31? CPI is only around 4-4.5% I thought



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Wannabe Geek


  Reply # 477738 4-Jun-2011 14:26
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The price initially went up in 2010 (not sure exact month) from $100 to $102.23. So the price rise is from $102.23 -> $106.31 which is 3.99%.

But they were still advertising the Ultimate pack for $100 even after that first price rise. I can't imagine they are going to start advertising it for $106.31 after 1st July it would just look stupid.

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  Reply # 477752 4-Jun-2011 14:55
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Are you sure you are on the latest Vodafone Broadband Ultimate package? You might still be on an older version of the same plan.

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  Reply # 477841 4-Jun-2011 20:50
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I thought they only did that with depreciated plans?




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  Reply # 477849 4-Jun-2011 21:01
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yitz: Are you sure you are on the latest Vodafone Broadband Ultimate package? You might still be on an older version of the same plan.


On the ultimate plan with sky $15 hdi discount.

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  Reply # 479344 9-Jun-2011 14:20
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Surely broadband is supposed to be getting cheaper over time, not the reverse?




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  Reply # 479355 9-Jun-2011 14:33
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If you are on the Ultimate plan, and the website advertises that plan costs $100 per month, how can they legally charge you $106?

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  Reply # 479360 9-Jun-2011 14:51
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kiwirob99: I've been with IHUG/Vodafone for 14+ years but this is annoying the hell out of me - going to be looking around for a new ISP.

Anyone else seeing red?


    


I would like to see some sort of product in the market that rewards loyalty, instead all I see are posts like this more and more that unfortunately show that despite how long you have been giving a company your money for a service, at the end of the day you are still a string of numbers in a database. Are there any ISP's that have a structured loyalty program?

eg.


  • 2 Years - 3% discount on monthly bill

  • 3 Years - 4% discount on monthly bill

  • 5 Years - 5% discount on monthly bill


or Gb data rewards for loyalty, something like the previous examples that reward people for sticking with a company. Come on marketers, its time you started recognising peoples loyalty with a gesture of good will in the form of some kind of $ or service/product reward.




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  Reply # 488131 1-Jul-2011 07:48
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Give VF a call and request to be put on the current Ultimate pack plan which costs $100 per month.... which also comes with free talk0

If you are on a grandfathered version of ultimate, you would lose any extra benefits you may have been getting as associated with that grandfathered plan.

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