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208 posts

Master Geek


Topic # 87617 2-Aug-2011 19:45
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I just upgraded my Sony Ericsson X10i to Android V2.3 using the official Sony Ericsson Upgrade.

In the previous version 2.1 I was able to configure my Vodafone email accounts as mail clients.

In the new version I am able to configure other non-vodafone email accounts, but not Vodafone ones.

I'm using the following Android OS Incoming Server Settings:

Username: aaaaaaa@vodafone.net.nz
Password: ********
IMAP Server: imap.vodafone.net.nz
Port: 143
Security type: None
IMAP path prefix:

I have the following APN configured. APN: direct.vodafone.net.nz but I have also tried www.vodafone.net.nz as supplied within the Vodafone setup.

When applied the return message just says Username or password incorrect.

I tried doing this via WiFi too, but technically I'm on the same network as my service provider is iHug.

There is a Username/Password automatic setup option, however this also fails.

I have the same email addresses setup in Thunderbird email on a notebook PC and that work OK.

It's odd as SMS, MMS and everything else on the phone that I've checked works.

I did try Vodafone's, Email configuration 'template' selecting Sony Ericsson X10.
It sends an install message which actions the task when invoked on the mobile phone.
It created a VF WEB APN but no email client... Doh!
The APN is just the same as the standard Vodafone Internet APN.

Any ideas??? Thanks in advance.



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  Reply # 500997 2-Aug-2011 19:49
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When logged into Vodafone mail on the Vodafone.co.nz site you will see the option " POP / IMAP Password " Have you set this?

No way this is related to the APN you are using, Just use the default www.vodafone.net.nz APN

John



208 posts

Master Geek


  Reply # 501001 2-Aug-2011 19:56
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Gosh John, that was quick.  Thanks.

I have Thunderbird email on my PC set to use IMAP and I had IMAP set in the previous OS version I was using.

I'm sure I'm so far in the forest, that I can't see the trees. So I'm almost sure it's a stupid mistake on my behalf I'm making.

I'm as sure as I can be that I wasn't using POP (110) mail.


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  Reply # 501003 2-Aug-2011 19:58
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Not related to POP

Log into the Vodafone website and make sure you are using the correct POP/IMAP password?

POP/IMAP use the same Password, You have the option to change it if you enter the same password it advises this,

John



208 posts

Master Geek


  Reply # 501008 2-Aug-2011 20:13
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100% sure the password is correct as your post prompted an email sent to my vodafone email account which I received via my Thunderbird mail and I can check in Thunderbird email options -> security and see the password.

Besides two days ago when using vodafone email on my phone with the old Android version it all worked.

Now with the new Android upgrade I can not for the life of me get the account setup up.
It's goes off says configuring and then comes back with username or password incorrect.

I'm using the full username as part of the setup ie. aaaaa@vodafone.net.nz where aaaa = alpha character username

But I will resent the password in my Vodafone webmail account just to be sure.
Test it in Thunderbird to confirm I'm good to go and then try my mobile again.

Just seems odd that it's only Vodafone email accounts that I can't configure...

Oh and I did try port 993 too just in case.

Thanks again for your prompt help.


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  Reply # 501012 2-Aug-2011 20:20
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Got me beat then



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Master Geek


  Reply # 501025 2-Aug-2011 20:44
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I'm foxed too. Twenty years of IT and I can't configure an email client.  Laughing  My bad.

Figure if I create a few other email clients from other sites using auto configure, manual config , with and without full username and see it I can detect a pattern or if it triggers a cunning plan B.

Thanks for your help John.


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